Love shopping online with the Carl Scarpa Brand, the quality is perfection. However, the only thing that lets them down are the delivery drivers, who randomly deliver your package to other addresse... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Exactly what I was looking for, elegant cream slingback with a block heel. So comfortable. Real leather. So soft. No wearing in! Looking forward to my next purchase . Not forgetting the beautiful pac... See more
Beautiful soft leather boots, made even better by the Black Friday discount. I’d been looking at them for a few weeks, so when the reduction was advertised I didn’t hesitate. I sized up and wouldn’t s... See more
Michael at the customer service ia brillante!! Very helpful, quick and efficient in his replies!!! I am regular customer of carl scarpa buying their shoes for the last 6 years and I will never change... See more
Company details
Information provided by various external sources
Discover authentic Carl Scarpa Italian leather boots, ankle boots, loafers and sandals available in-store and at CarlScarpa.com
Contact info
21 North Park, Finglas, Dublin 11, Ireland, D11 YV38, Dublin, Ireland
- +353 1 864 1955
- online@carlscarpa.com
- carlscarpa.com
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really recommend this company
Really recommend this company, the boots I ordered were very good quality but unfortunately they were too small so I had to return them. Easy return and refund no hassle. I will be purchasing from this company in the future.
22 April 2026
Reply from Carl Scarpa
Hi Lesley,
Thank you for taking the time to leave a review!
We really appreciate your comments and are so glad you found the order and returning process easy.
We would love to help you find your perfect pair so if you have any questions please don't hesitate to reach out!
Best Regards,
Michael
Absolutely love Carl Scarpa…
Absolutely love Carl Scarpa shoes/boots/sandals . Great products , leather is so soft . Great styles .
1 May 2026
Amazingly prompt delivery
Amazingly prompt delivery, well designed shoes and easy returns.
24 April 2026
ServiceThe service from start to my refund was…
The service from start to my refund was very good
22 April 2026
Excellent product with ease of…
Excellent product with ease of negotiating your website made the whole experience top class.
29 April 2026
Lovely comfortable shoes
Lovely comfortable shoes. A good price. Good and well informed delivery.
16 April 2026
Livia stretch ankle boots
Delivery was fast and boots are very comfortable 👌. This was my first time purchasing from Carl Scarpa and I recommend them for style and comfort.
14 April 2026
Fast delivery
Fast delivery, quality of footwear excellent and they were all packaged really well.
Thank you, its 10 out of 10 from me.
21 April 2026
Fantastic sale!
Bought ankle boots online. Great sale price. Decided on click and collect. Only problem I had was while I got an email saying the boots had been dispatched, I didn’t get an email saying they had been delivered to the store. However the staff in the shop were extremely helpful.
16 April 2026
Michael at the customer service ia…
Michael at the customer service ia brillante!! Very helpful, quick and efficient in his replies!!! I am regular customer of carl scarpa buying their shoes for the last 6 years and I will never change them for stunning design and quality. The teal boots are my favourite ones!!
14 April 2026
I received my item v promptly and in…
I received my item v promptly and in perfect condition it was exactly as described on website. The assistance was courteous and v efficient. Would not hesitate to use Carl Scarpa service again
9 April 2026
Great trainers!
2 April 2026
Beautiful sandles standard size 5…
Beautiful sandles standard size 5 adjustable for a comfortable fit - purchased as a wedding guest so not to high for all day comfort and dancing in the evening
1 April 2026
Love these loafers
1 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.