CarHireExcess.ie Reviews 

1,661
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the fantastic value and affordable pricing, noting that securing independent excess cover saves them a significant amount of money compared to expensive counter options provided by rental agencies. People also appreciate the user-friendly website and the smooth, professional service that provides genuine peace of mind during travel adventures. Reviewers frequently describe the overall claims procedure as remarkably straightforward, emphasizing that reimbursements arrive promptly when unfortunate incidents occur abroad. Some reviewers were not happy with occasional claim delays, prolonged waiting periods for payouts, and unexpected coverage limit discrepancies encountered.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting the simple, efficient, and seamless... See more

Price

Consumers find price to be a major benefit, noting that the service offers very competitive and affordable... See more

Service

Clients share positive opinions on service, frequently describing it as professional, quick, and hassle-free... See more

Value for money

People report positive experiences with value for money, noting that policies offer substantial savings... See more

Claim

Reviewers mention positive feedback about claim experiences, highlighting a straightforward and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently rented a car in Spain for five days and a neighbour recommended CarHireExcess.ie. We’d never used separate car hire excess insurance before, but the saving was substantial. Booking... See more

Company replied

Rated 5 out of 5 stars

I signed up for the annual worldwide cover which was great value. My wife recently scuffed an alloy wheel on our hire car in Portugal (I usually do the driving abroad!). The true test of an insurance... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service, was part of a group travelling around Northern Europe, which had a RTA, were Carhire access was utilised with no drama. Top class service.

Company replied

Rated 5 out of 5 stars

Most Spanish / Portuguese car hire airport company's will put major pressure for you to buy " All you can Eat " policy's , I've driven for 50 years in 18 countries and never had an incident, bar a ""... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

CarHireExcess.ie is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.ie, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

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4.7

All reviews

(1,661)

299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I use this every year for peace of mind…

I use this every year for peace of mind & instead of getting fleeced by car hire companies for the extra insurance if i rent a car

2 June 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Carol,

We appreciate the encouragement—it goes a long way. Thanks! A little positivity makes a big impact on our team, and your words absolutely made a difference today.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Excellent service and very trustworthy

Excellent service and very trustworthy

2 June 2026
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Reply from CarHireExcess.ie

Hi John,

We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.

Kind Regards,
Victoria

Rated 4 out of 5 stars

Just joined but it was easy

Just joined but it was easy

31 May 2026
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Reply from CarHireExcess.ie

Hi Denis,

We appreciate the encouragement—it goes a long way. Thanks! A little positivity makes a big impact on our team, and your words absolutely made a difference today.

Kind Regards,
Victoria

Rated 5 out of 5 stars

I always buy my excess car insurance…

I always buy my excess car insurance from carhireexcess,ie - Blue Insurances. Good company, easy to deal with and reliable.

9 May 2026
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Reply from CarHireExcess.ie

Hi John,

Thank you! We're lucky to have customers like you. Your encouragement really helps us continue improving, growing, and serving people in the best way possible.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Ease of booking.

1 June 2026
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Reply from CarHireExcess.ie

Hi Michael,

Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Easy to use site

Easy to use site. Straight forward process

29 May 2026
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Reply from CarHireExcess.ie

Hi Tom,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Ease of application and follow up.

Ease of application and follow up.

25 May 2026
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Reply from CarHireExcess.ie

Hi,

Your feedback brightened our day. Kind words like yours fuel the passion behind everything we do. So glad you had a great experience!

Kind Regards,
Victoria

Rated 4 out of 5 stars
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi John,

We appreciate the encouragement—it goes a long way. Thanks! A little positivity makes a big impact on our team, and your words absolutely made a difference today.

Kind Regards,
Victoria

Rated 4 out of 5 stars

Good value for money

Good extra cover, cmpared to the exhorbitant cover offered by the car rental companies anywhere in europe, so well worth it. In 15 yers only had one incident, car was broken in, and personal items stolen, car Hire excess refunded the cost of the damage to teh car and the value of the goods stolen.

26 May 2026
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Reply from CarHireExcess.ie

Hi Franco,
Thank you for your feedback — I’m sorry to hear this and will be reaching out to you directly to help make it right.
Kind regards,
Temi.

Rated 4 out of 5 stars

Save money by getting side insurance

Don't get ripped off at the desk in the airport or online. Take out cover here instead.

8 December 2025
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Barry,
Thanks for your positive review. Your support keeps us going! —it helps shape how we grow and improve. Thanks for being part of the journey.
Kind regards,
Temi.

Rated 5 out of 5 stars

Very simple and straight forward…

Very simple and straight forward website and pricing options and details of plans available.
Competitive price versus the Car Hire company.

21 May 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Declan,
Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.
Kind regards,
Temi.

Rated 4 out of 5 stars

Simple and easy

Very simple and easy to hire a reasonable car. Wasn’t a fan of the modern functionality of lane assist brake assist etc was really weird
They should get a few decent powerful cars to rent to premium customers 🤷‍♂️

20 April 2026
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Reply from CarHireExcess.ie

Hi Chris,
Thanks for the five stars! Every star counts—and so does your voice. Thanks for helping us grow with your feedback!
Kind regards,
Temi.

Rated 5 out of 5 stars

Good Price

Good price. Efficient service.

18 July 2025
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Reply from CarHireExcess.ie

Hi Amanda,
We appreciate you taking the time to leave us a review. We don’t take feedback lightly, and knowing we made a positive impact really keeps us motivated.
We'll keep doing our best to make every experience just as positive.
Kind regards,
Temi.

Rated 5 out of 5 stars

Great easy experience

Great easy experience. Had my annual insurance for Europe in minutes. Great value too.

25 May 2026
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Reply from CarHireExcess.ie

Hi Adrian,
We're thrilled you had a positive experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Temi.

Rated 4 out of 5 stars

Easy process

Easy process

14 May 2026
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Reply from CarHireExcess.ie

Hi Niall

Thank you for your comments and taking the time to leave a review.

Kind Regards,
Zuzanna

Rated 5 out of 5 stars

Excellent service

Excellent company to deal with when making a claim very straightforward and very fast refund. I can highly recommend Car Hire Excess

22 May 2026
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Reply from CarHireExcess.ie

Hi Breda,

Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind Regards,
Victoria

Rated 4 out of 5 stars

The call taker was really helpful…

The call taker was really helpful however your phone service is diabolical and will put me off dealing with you again. Last wednesday evening I was the next caller in the queue for 30 minutes.

21 May 2026
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Reply from CarHireExcess.ie

Hi Joe,

Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind Regards,
Victoria

Rated 5 out of 5 stars

I’ve used CarHireExcess a few times now…

I’ve used CarHireExcess a few times now on our US holidays and it’s been great every time. It’s really affordable and easy to deal with. We had a puncture once and the reimbursement was sorted out quickly with no hassle. Definitely a company I’d recommend, and I’ll keep using them for our holiday car rentals.

14 September 2025
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Reply from CarHireExcess.ie

Hi Rhodney,

Wow, thank you! We’re so happy you had a great experience with us. It’s always great to hear when things go well—we’ll keep doing all we can to make sure that continues.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Good online buying process

Good online buying process, quick, straightforward, and a good price.

19 May 2026
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Reply from CarHireExcess.ie

Hi Kathleen

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

Rated 5 out of 5 stars

Great price

Great price, good service

19 May 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Paul

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

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