CarHireExcess.ie Reviews 

1,661
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the fantastic value and affordable pricing, noting that securing independent excess cover saves them a significant amount of money compared to expensive counter options provided by rental agencies. People also appreciate the user-friendly website and the smooth, professional service that provides genuine peace of mind during travel adventures. Reviewers frequently describe the overall claims procedure as remarkably straightforward, emphasizing that reimbursements arrive promptly when unfortunate incidents occur abroad. Some reviewers were not happy with occasional claim delays, prolonged waiting periods for payouts, and unexpected coverage limit discrepancies encountered.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting the simple, efficient, and seamless... See more

Price

Consumers find price to be a major benefit, noting that the service offers very competitive and affordable... See more

Service

Clients share positive opinions on service, frequently describing it as professional, quick, and hassle-free... See more

Value for money

People report positive experiences with value for money, noting that policies offer substantial savings... See more

Claim

Reviewers mention positive feedback about claim experiences, highlighting a straightforward and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently rented a car in Spain for five days and a neighbour recommended CarHireExcess.ie. We’d never used separate car hire excess insurance before, but the saving was substantial. Booking... See more

Company replied

Rated 5 out of 5 stars

I signed up for the annual worldwide cover which was great value. My wife recently scuffed an alloy wheel on our hire car in Portugal (I usually do the driving abroad!). The true test of an insurance... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service, was part of a group travelling around Northern Europe, which had a RTA, were Carhire access was utilised with no drama. Top class service.

Company replied

Rated 5 out of 5 stars

Most Spanish / Portuguese car hire airport company's will put major pressure for you to buy " All you can Eat " policy's , I've driven for 50 years in 18 countries and never had an incident, bar a ""... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

CarHireExcess.ie is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.ie, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

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4.7

All reviews

(1,661)

299 reviews in the last 12 months

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Rated 5 out of 5 stars

Reasonable premium

Straightforward process. Reasonable premium

17 March 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Paul,

We don’t take feedback lightly, and knowing we made a positive impact really keeps us motivated.
We appreciate you taking the time to leave us a review.

Kind regards,
Temi.

Rated 5 out of 5 stars

Always use them

Always use them, great service and price

21 June 2026
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Reply from CarHireExcess.ie

Hi Andrew,

Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind Regards,
Victoria

Rated 5 out of 5 stars
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi David,

Your feedback brightened our day. Kind words like yours fuel the passion behind everything we do. So glad you had a great experience!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Brilliant to deal with

Brilliant to deal with, had an accident- after supplying the required docs the insurance was paid out. Excellent and will definitely continue to use!

22 June 2026
Unprompted review
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Reply from CarHireExcess.ie

Hi Emmett,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you!

Kind regards,
Temi.

Rated 5 out of 5 stars

I have been using Car Hire Excess for…

I have been using Car Hire Excess for many years now. It is inexpensive for what you get. Effectively it costs a couple of Euro a month and I can tell you that when you need it, you will discover it’s money well spent. I needed it once so far and was delighted with the service which covered the entire excess. It gives Great peace of mind when booking with Car rental companies.

18 August 2025
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Reply from CarHireExcess.ie

Hi Hugon,

Thank you! We're lucky to have customers like you. Your encouragement really helps us continue improving, growing, and serving people in the best way possible.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Easy website

19 June 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Aoife,

Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great value when booking car hire

Great value when booking car hire

15 June 2026
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Reply from CarHireExcess.ie

Hi Martin,

Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind Regards,
Victoria

Rated 4 out of 5 stars

Easy to deal with

18 June 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Karl,

We appreciate the encouragement—it goes a long way. Thanks! A little positivity makes a big impact on our team, and your words absolutely made a difference today.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Pretty straightforward to sign up and…

Pretty straightforward to sign up and pay. Will update the review how the claim process works out if I have to ever use it.

17 June 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Vijay,

Love hearing this! Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Straight forward professional process

Straight forward professional process. Very competitive price

17 June 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Bernie,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Victoria

Rated 5 out of 5 stars
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Con,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Simple, clear car hire excess cover and peace of mind before travel

I’ve just arranged car hire excess insurance through CarHireExcess.ie ahead of my trip from Dublin to Glasgow. The process was straightforward and everything was clearly explained.

It already gives me peace of mind knowing I’m covered independently before travelling, rather than depending on expensive add-ons at the rental desk. So far everything has been smooth and uncomplicated, and I feel comfortable going into the car hire.

I would happily recommend it to anyone hiring a car abroad.

16 June 2026
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Reply from CarHireExcess.ie

Hi Amjad,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Quick and easy to get it and confidence…

Quick and easy to get it and confidence because I used it before.

16 June 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Conor,

Thank you! We're lucky to have customers like you. Your encouragement really helps us continue improving, growing, and serving people in the best way possible.

Kind Regards,
Victoria

Rated 4 out of 5 stars

It was an automated process

It was an automated process, so I didn’t actually interact or have an “experience” it was a renewal, so odd that they want a review…. Fine

10 June 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Richard,

Thanks for taking the time to leave a review. We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Very professional and courteous

Very professional and courteous

10 June 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Frank,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 3 out of 5 stars
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Julien,

I’m sorry that our service didn’t meet your expectations, and thank you for taking the time to leave a review. We are currently experiencing a high volume of emails, which has led to delays in our responses. We understand how frustrating this can be and are working to improve our response times and overall service.

Kind regards,
Zainab

Rated 1 out of 5 stars

was calling for 2 days on june 10 and…

was calling for 2 days on june 10 and 11. Sent email on june 11. No reply 4 hours later

10 June 2026
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Reply from CarHireExcess.ie

Hi Billy,
I'm truly sorry to hear this, I’ll contact you directly to see how we can make things right.
Kind Regards,
Zainab

Rated 5 out of 5 stars

Fast

Fast. Honest about cover and cost.

6 June 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi John,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

The CarHireExcess site is easy to…

The CarHireExcess site is easy to navigate and I found a good car to suit my needs.

4 June 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Martin,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Easy to navigate site

Easy to navigate site, clear concise information, have used before and will again.

5 June 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Sean,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

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