CarHireExcess.com Reviews 12,078

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 1 out of 5 stars

I have previsously been a policy holder with this company. Over the last few days I have been trying to contact them to discuss renewal of my policy. Their phones are never answered, despite reporting... See more

Rated 5 out of 5 stars

Very impressed with the claims process of CarHireExcess.com. Unfortunately got a flat tyre with my hire car in Spain. The rental company said to call Roadside Assistance which I did and the mechan... See more

Company replied

Rated 5 out of 5 stars

Knowing what's covered, pricing and website structure is good. Selecting product, arranging and payment straightforward too. No experience in making a claim, so can't comment about that, but better... See more

Company replied

Rated 5 out of 5 stars

We had to make a claim after being scammed by a supposed international car hire company who gave us the thumbs up after we dropped off the car and next day sent a big damage bill by email. The proces... See more

Company replied

Company details

  1. Insurance Agency

Written by the company

CarHireExcess.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.com, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
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Rated 5 out of 5 stars

Great service provider

Great service provider. Good deals and very easy to use

23 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Antonio,

Thanks for taking the time to leave a 5 star review.

Kind regards,
Erin

Rated 5 out of 5 stars

PEACE OF MIND

Good web site, easy to get sorted and get policy. The policy gives you peace of mind when renting a car. Also a lot cheaper than getting a policy at the rental desk.

23 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Andrew,

Thanks for taking the time to leave a 5 star review.

Kind regards,
Erin

Rated 5 out of 5 stars

A good service

The enquiries staff are very helpful and I consider the service good and, good value, although, thankfully I haven't needed to make a claim

18 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Eleanor,

Thanks for taking the time to leave a 5 star review.

Kind regards,
Erin

Rated 5 out of 5 stars

Excess Insurance

Quick and easy, save a lot on your rental insurance

21 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Bren,

Thanks for taking the time to leave a 5 star review.

Kind regards,
Erin

Rated 5 out of 5 stars

Easy to use

Easy to use. Good coverage and value for money.

20 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Chris,

Thanks for taking the time to leave a 5 star review.

Kind regards,
Erin

Rated 5 out of 5 stars

Good value

Good value, easy to understand, peace of mind in dealing with car hire companies.

21 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Paul,

Thanks for taking the time to leave a 5 star review.

Kind regards,
Erin

Rated 1 out of 5 stars

Absolutely terrible company

Absolutely terrible company - forced us to take out their 300 EURO non refundable insurance policy once arriving at the airport, as well as another 200 EURO deposit that we ‘may’ get back or not… disgusting company. DO NOT USE.

20 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi,

I have sent you an email to discuss this further.

Kind regards,
Erin

Rated 5 out of 5 stars

Simple and easy

Simple and easy

25 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi,

Thanks for taking the time to leave a 5 star review.

Kind regards,
Erin

Rated 5 out of 5 stars

Great backstop for dodgy rental companies

We had to make a claim after being scammed by a supposed international car hire company who gave us the thumbs up after we dropped off the car and next day sent a big damage bill by email. The process was easy and quick so we have no hesitation in renewing our cover even though we rarely hire a car.

26 June 2023
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi,

Thanks for taking the time to leave a 5 star review.

Kind regards,
Erin

Rated 5 out of 5 stars

Good price

Good price, easy to renew

19 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Nigel,

Thanks for taking the time to leave a 5 star review.

Kind regards,
Erin

Rated 5 out of 5 stars

Value for money

Easy to purchase good price &all relevant documents provided

24 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Teresa,

Thank you for taking the time to leave a 5 star review.

Have a lovely day.

Kind Regards
Natalie Ward

Rated 5 out of 5 stars

Straightforward process to setup

Straightforward process to setup, and compare different time span insurance periods

18 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Jeremy,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Natalie Ward

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