I rang my local CareCo branch in Camberley to order a new battery for my mobility scooter, I was assisted by Samantha who was very polite & helpful. She told me that when the battery was delivered I... See more

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Company details
- Mobility Equipment Supplier
- Bedroom Furniture Store
- Hospital Equipment and Supplies Store
- Wheelchair Store
About CareCo
Written by the company
We're the UK's leading mobility retailer making every day a better day for our customers.
You'll find only the very best mobility scooters, riser recliners, wheelchairs, walking aids, bathroom mobility aids, daily living aids and plenty more in our range of life-changing equipment and furniture.
Shop online, give us a call, or pop into one of our showrooms across the UK to try things out in person over a cuppa with our mobility experts.
We’re extremely proud to be a Which? Trusted Trader for installation, servicing and repairs – meaning you can rely on us for excellent customer care before, during and after your purchase. And thanks to our Price Match Promise, you never have to choose between the products you need and the best in customer service.
With a 30-day returns policy, we make it easy for you to decide whether your product is right for you or not. And our customer services and product support teams are on hand 7 days a week, so we're always by your side when you need anything.
We're here to make every day better. To reassure you that even when your mobility changes, your life doesn't have to. And to guarantee that the best mobility products are as easy to find as they are to use.
Reasons to shop with CareCo
Written by the company
- Price Match Promise
- We can't be beaten on price. We'll match any advertised price offered by other UK retailers, inclusive of delivery costs.
- Which? Trusted Traders
- Leave the heavy lifting and tricky setup to us. Our Home Installation service is recommended by Which? Trusted Traders.
- 30 day returns
- Something not quite right? Our 30 days returns policy means you don't have to hang on to a product if it's not a good match.
- Which? Best Buys
- Shop mobility scooters, walking aids and riser recliners recommended by the UK's consumer champion as the Best Buys in their category.
- Showrooms nationwide
- Try before you buy in one of our light, bright and beautiful showrooms. If we're not near you yet, we will be soon!
- Shop the biggest brands
- From our Which? recommended own-brand mobility aids to those from the best-known brands in the industry, you'll only find quality at CareCo.
- BHTA members
- We're proud to be a member of the British Healthcare Trades Association (BHTA), the UK's oldest and largest healthcare association.
Trusted by Which?
Endorsed by the UK's consumer champion

Contact info
1 Turing Court, CM77 7AT, BRAINTREE, United Kingdom
- 0333 015 5000
- sales@careco.co.uk
- careco.co.uk

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Great product
Bought a foldable wheelchair and am delighted with it.
It is compact and takes up 25% of the space a normal wheelchair would take in the boot.
So it is always there to enable mobility
The lady we dealt with was very helpful…
The lady we dealt with was very helpful and knowledgeable about all the recliners we looked at
The Coniston chair is very comfortable…
The Coniston chair is very comfortable and good support for my back problems. It compliments my living room.
CareCo mobility scooter experience
Super friendly staff who took us through all the in's and Out's showed us many of the ranges of mobility scooters and demonstrated our pick of them. Showed the controls and how to disassemble and reassemble them for car transport. Also went through all the paperwork explaining everything for us altogether a thoroughly enjoyable experience and a great service 👍
First class service
Friendly, knowledgeable, courteous and quick assistance received. Nothing is too much trouble and they ensure you are completely satisfied with everything. The customer care is extremely good with same day emails in addition to written confirmation. Would highly recommend to anyone looking for advice and information with regards to mobility products.
John was very carefull with Veronica
John was very good and carefull with my wife Veronica he was never pushy, Infact. Very informative kind polite and tried lots of strollers till she felt comfortable with the one she picked. Then she also brought a trolly as well. Stoke on trent was a good shop.and very exsecabl 10 out of 10
The salesman in your branch on the…
The salesman in your branch on the Horspath Industrial Estate a Peter Roberts was very knowledgeable about the recliner chairs and was such a lovely person he explained everything so well and made choosing the right chair for my 94 year old mother a very nice experience. I would also say that your website is very good and easy to understand.
Brilliant relaxed shopping experience
Called at the Newcastle store to look at powered chairs. Greeted by Dawn who asked appropriate questions to assess my needs. Offered 2 options - 1 I had tested last year but hadn’t made a decision, the other was a new model. I test drive both in store and Dawn went outside to the car with my sister to make that the chair would fit into the boot of my car.
I have to say Dawn was fabulous. Friendly, informative but at no time did I feel under any pressure to buy anything - my feeling is that they prefer the customer to make an informed decision based on personal needs rather than them putting a tick in the “sold” box. The other staff on shift in the store were also very friendly and chatty to my sister and I whilst we were there.
Brilliant experience - highly recommended.
Update when I've actually got the product
Haven't actually received the product yet, but the process of ordering and paying was seamless.
Highly recommend
There was an enormous range of wheelchairs and other products on display. Sian was very helpful, patient and knowledgeable, explaining in detail the difference between various models which we were able to try out. We were given thinking time to make up our minds.
Highly recommend.
We were looking for a mobility scooter…
We were looking for a mobility scooter and went to Careco in Exeter. We were approached by a lovely lady with a big smile who proceeded to show us a variety of scooters. We chose a X-Go Astro with extras, paid for it and it was ordered. It arrived 24 hours later! Great service. Thank you Careco but THANK YOU Lesley Cornish, you are a very good sales woman who put our minds at rest, you are certainly an asset to Careco.
Very helpful staff
That your products are important for people like me elderly and disabled
You have everything a disabled person needs and hopefully delivered reasonably quick
The staff was very helpful and nothing…
The staff was very helpful and nothing was to much trouble, she also gave good advice.
Joseph was very helpful and courteous…
Joseph was very helpful and courteous in helping me purchase my mobility scooter please thank him for me
My experience is It’s fantastic here…
My experience is It’s fantastic here there’s everything you need. Staff are polite and welcoming 😊
I had to take my walker back because…
I had to take my walker back because one of the brakes would not work. The manager was very helpful had a look and said that it could not be fixed so he would give me a brand-new one. That’s not many people or many places would do that I would recommend careco to my friends once again thank you very much for the manager of the Braintree showroom and all the staff
Superb , well informed staff.
Can not speak highly enough of Christine, the staff member who fully understood our requirements and helped us decide on the best model for our needs.
Excellent! Thankyou.
Help is at hand at Careco
Kindly, patient salesman (Jesse,, Croydon) and a good variety of rollators in store enabling a positive choice.
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