Fantastic customer service put us at ease with friendly chat. They certainly know what they're talking about & very knowledgeable with products & understanding people needs. We were able to test out t... See more
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Company details
- Mobility Equipment Supplier
- Bedroom Furniture Store
- Hospital Equipment and Supplies Store
- Wheelchair Store
About CareCo
Written by the company
We're the UK's leading mobility retailer making every day a better day for our customers.
You'll find only the very best mobility scooters, riser recliners, wheelchairs, walking aids, bathroom mobility aids, daily living aids and plenty more in our range of life-changing equipment and furniture.
Shop online, give us a call, or pop into one of our showrooms across the UK to try things out in person over a cuppa with our mobility experts.
We’re extremely proud to be a Which? Trusted Trader for installation, servicing and repairs – meaning you can rely on us for excellent customer care before, during and after your purchase. And thanks to our Price Match Promise, you never have to choose between the products you need and the best in customer service.
With a 30-day returns policy, we make it easy for you to decide whether your product is right for you or not. And our customer services and product support teams are on hand 7 days a week, so we're always by your side when you need anything.
We're here to make every day better. To reassure you that even when your mobility changes, your life doesn't have to. And to guarantee that the best mobility products are as easy to find as they are to use.
Reasons to shop with CareCo
Written by the company
- Price Match Promise
- We can't be beaten on price. We'll match any advertised price offered by other UK retailers, inclusive of delivery costs.
- Which? Trusted Traders
- Leave the heavy lifting and tricky setup to us. Our Home Installation service is recommended by Which? Trusted Traders.
- 30 day returns
- Something not quite right? Our 30 days returns policy means you don't have to hang on to a product if it's not a good match.
- Which? Best Buys
- Shop mobility scooters, walking aids and riser recliners recommended by the UK's consumer champion as the Best Buys in their category.
- Showrooms nationwide
- Try before you buy in one of our light, bright and beautiful showrooms. If we're not near you yet, we will be soon!
- Shop the biggest brands
- From our Which? recommended own-brand mobility aids to those from the best-known brands in the industry, you'll only find quality at CareCo.
- BHTA members
- We're proud to be a member of the British Healthcare Trades Association (BHTA), the UK's oldest and largest healthcare association.
Trusted by Which?
Endorsed by the UK's consumer champion

Contact info
1 Turing Court, CM77 7AT, BRAINTREE, United Kingdom
- 0333 015 5000
- sales@careco.co.uk
- careco.co.uk
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A friendly sales lady who knew the…
A friendly sales lady who knew the product and was competent in presenting the salient features of the scooter.. She encouraged me to try out the scooter in the show room and outside and was instrumental in my purchase of the Aethos SLE.. Thank you.
CareCo Excellent service and product range.
Bob took the time to listen to our possible needs and showed us equipment that would be suitable.
At no time did we feel hurried or pressurised. The advice and information Bob gave us was easy to understand and delivered in a friendly manner that we were comfortable with.
The extensive range of products was a very pleasant surprise and we were able to try out a range powered chairs and sofas.
Bob helped me try out a couple of Rollators from their range and I was able to order one while I was there for home delivery.
The showroom itself was a great deal larger than I had expected with what looked like a huge range of motor scooters which can be tried out in store or outside.
They also have an area showing bath and shower room furniture, waterproof stools chairs etc. plus bath seats.
All in all CareCo at Peterborough was a very pleasant surprise and with thanks to Bob 😊
Scooter warranty extention
This purchase was the extension of Warranty for my scooter.
Friendly, patient, non-pushy member of staff explained warranty extension and options. This was followed through with detailed email to consider.
Very helpful staff at York
Very helpful staff at York. Well made, comfortable wheelchair and delivered within 24 hrs
Good products and knowledgeable staff
Visited the show room near Ferndown in…
Visited the show room near Ferndown in Dorset service was excellent and friendly
Son had to help me check out as tried…
Son had to help me check out as tried yesterday but couldn't do it..I might add i am not confident using this phone...
No problems.Lara was very helpful.
a very helpful company
a good company to deal with if you have a disability -they usually have something to help with it.
Helpful and well informed staff
Helpful and well informed staff. I was not hurried in to making decisions.
What an amazing experience
What an amazing experience , was so scared to admit I finally needed a chair , Sam in the shop on Sunday was totally amazing , very helpful no rush , in the future will be going back
Jane was so helpful
Jane was so helpful. One of the power chairs made my knee hurt so Jane got a cushion that did not help. She went and brought a model which suited me much better. At no time did I feel under pressure to buy.
We have bought a couple of things from…
We have bought a couple of things from CareCo and have had no issues with the products or the deliveries. If I need anything else I will be sure to go back to them.
Lovely showroom and great sales staff
Lovely showroom and great sales staff. No pressure just helpful information. Excellent display of mobility scooters, riser chairs and beds.
Environment very clean and welcoming
Environment very clean and welcoming. Staff polite and easy to talk to,answering my many questions and being very patient as I needed time to consider a purchase. After two visits to the store an order was placed. I would recommend a visit to to the Patchway, Bristol store.
Careco at Castle Park Notts
Our visit to Careco at Castle Park was great. Caroline who helped us find a powerchair for my mum was fantastic! Caroline was very friendly from the moment we stepped into the showroom, welcoming us in and offering her help straightaway. I found her very knowledgeable of all the products, she answered any questions we asked. Caroline helped my elderly mum pick a powerchair, she made sure it was what she wanted and asked loads of questions to ensure it would be suitable for her. Caroline gave a Demonstration of how to use the chair as well as how to fold it down etc. She told us about extras like cushions and bags as well as helping us to get a insurance and a service plan to protect the powerchair. I was very happy with our experience in store today and would highly recommend this store to anyone. There is plenty of parking and the store was lovely and bright and spotlessly clean!
Easy to use website
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