After a somewhat apprehensive start,we visited our local showroom. We never once felt pressurised into buying anything, and we're treated with complete respect, by knowledgeable staff. We didn't buy t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What a lovely trip to our local CareCo, our first time being there and Heather and Spencer made my mother shopping experience really easy. We needed a wheelchair quickly as my mother's chair was un... See more
Company replied
Excellent service from CareCo Camberley,Tom was our sales person who asked what we were looking for and our requirements, he then showed and allowed us to try various wheel chairs. Toms knowledge was... See more
Made our second visit to CareCo at Ferndown. Very helpful assistance from staff members Shane and Tim. With their help we selected a rollator to assist my wife with her mobility issues. There was a la... See more
Company details
- Mobility Equipment Supplier
- Bedroom Furniture Store
- Hospital Equipment and Supplies Store
- Wheelchair Store
About CareCo
Written by the company
We're the UK's leading mobility retailer making every day a better day for our customers.
You'll find only the very best mobility scooters, riser recliners, wheelchairs, walking aids, bathroom mobility aids, daily living aids and plenty more in our range of life-changing equipment and furniture.
Shop online, give us a call, or pop into one of our showrooms across the UK to try things out in person over a cuppa with our mobility experts.
We’re extremely proud to be a Which? Trusted Trader for installation, servicing and repairs – meaning you can rely on us for excellent customer care before, during and after your purchase. And thanks to our Price Match Promise, you never have to choose between the products you need and the best in customer service.
With a 30-day returns policy, we make it easy for you to decide whether your product is right for you or not. And our customer services and product support teams are on hand 7 days a week, so we're always by your side when you need anything.
We're here to make every day better. To reassure you that even when your mobility changes, your life doesn't have to. And to guarantee that the best mobility products are as easy to find as they are to use.
Reasons to shop with CareCo
Written by the company
- Price Match Promise
- We can't be beaten on price. We'll match any advertised price offered by other UK retailers, inclusive of delivery costs.
- Which? Trusted Traders
- Leave the heavy lifting and tricky setup to us. Our Home Installation service is recommended by Which? Trusted Traders.
- 30 day returns
- Something not quite right? Our 30 days returns policy means you don't have to hang on to a product if it's not a good match.
- Which? Best Buys
- Shop mobility scooters, walking aids and riser recliners recommended by the UK's consumer champion as the Best Buys in their category.
- Showrooms nationwide
- Try before you buy in one of our light, bright and beautiful showrooms. If we're not near you yet, we will be soon!
- Shop the biggest brands
- From our Which? recommended own-brand mobility aids to those from the best-known brands in the industry, you'll only find quality at CareCo.
- BHTA members
- We're proud to be a member of the British Healthcare Trades Association (BHTA), the UK's oldest and largest healthcare association.
Trusted by Which?
Endorsed by the UK's consumer champion
As Which? Trusted Traders and with Which? Best Buys in multiple categories, our products and services come recommended by the UK's consumer champion.
Contact info
1 Turing Court, CM77 7AT, BRAINTREE, United Kingdom
- 0333 015 5000
- sales@careco.co.uk
- careco.co.uk
Our Big Summer Sale is now on!
4.9
Excellent
73K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The representative was able to answer…
The representative was able to answer my query regarding an item and also confirmed that there was a large version which was not recorded on the on-line catalogue. In all a good experience.
21 July 2026
They do what they say
CareCo as always do what they say they are going to do. Ordered, agreed delivery date and it arrived.
20 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lawrence was very helpful and friendly…
Lawrence was very helpful and friendly and made sure we we had all the information we needed to make our choice of power chair including making sure I could lift it into the care. A great service as always
20 July 2026
Reply from CareCo
Good morning, Mrs Steele,
Thank you for sharing this!
We strive to provide the best customer service, and our expert advisors are on hand to provide you with any guidance you may need.
Thank you for choosing CareCo. We look forward to welcoming you back.
Kind regards,
Ellie
We went to the Stevenage branch and…
We went to the Stevenage branch and talked to a really wonderful young man named Reece, who is always very patient and professional and has a really good knowledge of the products in the shop and is willing to give guidance and help with any questions or concerns we have. Always a pleasure to come to this store.
18 July 2026
Reply from CareCo
Good Morning,
Thankyou for your lovely review,
We are glad that you had such a good shopping experience with us at CareCo.
If you need any future assistance please do let us know,
Kind Regards,
Deanna
Very helpful staff
Tom was. very helpful and while he was showing my wife how it would fit in the car another member of staff made me a coffee the Swansea shop it a great asset to you
17 July 2026
Reply from CareCo
Good Morning Geoffrey,
Thankyou for your lovely review,
We are glad that Tom was helpful during your visit to our Swansea showroom.
If you need any future assistance please do let us know,
Kind Regards,
Deanna
Reply from CareCo
Good Morning Ron,
Thankyou for your review,
We are glad to hear that you find us helpful.
If you need any future assistance please do let us know,
Kind Regards,
Deanna
Reply from CareCo
Good Morning Ivy,
Thankyou for your lovely review,
We are glad that Paula was helpful during your recent purchase with us at CareCo.
If you need any future assistance please do let us know,
Kind Regards,
Deanna
Good Service and great Sale prices.Very…
Good Service and great Sale prices.Very pleased with previous purchases.
20 July 2026
Reply from CareCo
Good Morning,
Thankyou for your lovely review,
We are glad that you had such a positive shopping experience with us at CareCo.
Kind Regards,
Deanna
Reply from CareCo
Good Morning Mr Earley,
Thankyou for your review,
We are glad that you found us very helpful during your recent purchase.
Kind Regards,
Deanna
Angela showed us all items that we was…
Angela showed us all items that we was looking for and gave us a demonstration and was very patient with mum
20 July 2026
Reply from CareCo
Good Morning Jacqueline,
Thankyou for your lovely review,
We are glad that Angela was able to help you and your mother during your recent visit.
Kind Regards,
Deanna
Angela is so helpful and makes it…
Angela is so helpful and makes it easy, so i prefer to talk to the Exeter branch. It is helpful to know who the delivery firm is going to be. I often buy from Exeter so my details are with them making it quicker to order. One phone call and its done.
20 July 2026
Reply from CareCo
Good Morning Denise,
Thankyou for your lovely review,
We are glad that you found Angela helpful while you were shopping with us at CareCo.
If you need any future assistance please do let us know,
Kind Regards,
Deanna
Staff were very professional and…
Staff were very professional and Helpful . Explained about Rollators and demonstrated them. Explained about delivery process and explained about insurance. If we had any questions we could contact them.
20 July 2026
Reply from CareCo
Good morning, Mandy Hill,
Thank you for sharing this!
We strive to provide the best customer service, and our expert advisors are on hand to provide you with any guidance you may need.
Thank you for choosing CareCo. We look forward to welcoming you back.
Kind regards,
Ellie
Great service from coral
Great service from coral, thought we were going to be in show room a long time while my father in law decided but coral explained everything and he was happy.
20 July 2026
Reply from CareCo
Good morning, Mandy,
Thank you for your kind words they really have made my day. I'm glad the service you received was what we always strive to give.
Thank you for choosing CareCo and we look forward to welcoming you back.
Warm regards,
Ellie
Reply from CareCo
Good morning, Patricia,
I'm so happy to hear you experience was worthy of the five-stars!
Thank you for taking the time to leave this stunning review we appreciate it.
All the best,
Ellie
Great staff who are very knowledgeable
Have been to this place before for my mother but this time for her partner. Again had a wonderful service from a young lady call Jayne I can't speak highly enough As she was prepared to show us everything even when we said we might not be buying today. If anyone Is looking for a Walker or a disability Device I suggest you check out care co before anyone else As the service you get is second to none.
20 July 2026
Reply from CareCo
Good morning, Keith,
Thank you for your 5-star review! We’re incredibly pleased to hear you received excellent customer care from our team. We always aim to provide supportive and efficient service, so your comments are greatly appreciated. Thank you again for choosing CareCo.
Warm regards,
Ellie
you have amazing staff
you have amazing staff; knowledgable, very helpfull and friendly.
Great range of recliner chairs
Sara and her colleague
20 July 2026
Reply from CareCo
Good morning, Richard,
Thank you so much for your kind review!
We’re delighted you has such a great experience and truly appreciate your support.
Kindest regards,
Ellie
Reply from CareCo
Good morning, Charlie,
Thank you for taking the time to leave this, we appreciate it.
Thank you for choosing CareCo and we look forward to welcoming you back!
Warm regards,
Ellie
Stroller walking aid
Ordered Stroller for my Mum, item came within 3 days ..Great service
Its very light & can fold into boot of car, which my Mum can manage. The aid is perfect & has really improved her mobility..
16 July 2026
Reply from CareCo
Good morning, Lynn,
Thank you for sharing this!
I’m glad to hear the product is providing you with the support you were after.
Thank you for choosing CareCo. We look forward to welcoming you back.
Warm regards,
Ellie
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