Estienne was very patient and helpful. It was a very pleasant experience dealing with them. Thankful we found Carbuy via web. Although we were kind of sad to let the car go, but we got a very good dea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic experience selling my car. I am very sceptical person, so was a bit suspicious at first when the process started very smoothly. But this great experience continued all the way through to the... See more
Company replied
So pleased I stumbled across Car Buy on the web! So professional,honest, efficient and true to their word. The process was seamless and so quick! All within half an hour of viewing the car, everything... See more
Company replied
lovely experience with CarBuy and Daniel. Everything was sorted within 30 minutes, no pressure from Daniel and a reasonable offer was provided. Very happy with the final outcome
Company replied
Company details
Written by the company
CarBuy (formerly known as Your Salesman) is New Zealand's original mobile car-buying service. We save you time and hassle by coming directly to you. To get started, submit your car details online to receive a no-obligation offer. If you're satisfied with the offer, we'll come to inspect the vehicle, pay you on the spot, handle the Change of Ownership paperwork, and take the car away, all at a time and place that works for you. No dealership visits. No stress. Just a smooth and easy process.
Honest offers, respect, and zero pressure.
Written by the company
- We come to you. Fast. Fair. Hassle free.
- CarBuy was created to make selling your car easy. We give you a fair offer, come to you, and treat you with respect every step of the way. No pressure, no waiting around.
Contact info
76 Kimptons Road, 2576, Auckland, New Zealand
- 0800725376
- sellacar@carbuy.co.nz
- carbuy.co.nz
NZ's original mobile car-buying service
4.9
Excellent
328 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and professional service
Friendly and professional service, reasonable offer, prompt payment, would recommend to others.
3 March 2025
Reply from CarBuy
Thank you for your review! It’s great to hear that you found the service to be friendly and professional, and that the entire process, from offer to payment, was smooth. We appreciate your recommendation!
Reply from CarBuy
Appreciate the review! Glad we could make the process quick, stress-free, and straightforward for you. Thanks for choosing us!
Reply from CarBuy
Love hearing that! We’re all about keeping things simple and hassle-free. Thanks for your review!
Super smooth sale
The complete process from contacting the company, car inspection, paperwork and receipt of funds into the account was super smooth.
27 February 2025
Reply from CarBuy
Great to hear everything went smoothly from start to finish! We aim to make the process as easy as possible—thanks for choosing us!"
smooth transaction and trust worthy
26 February 2025
Reply from CarBuy
Thanks for your review! Glad we could make the transaction smooth and earn your trust. Appreciate you choosing us!
Easy simple process
I thought the one thing they did well was communication, and simple and easy process that once happy with the car, everything was finalised in minutes.
24 February 2025
Reply from CarBuy
We appreciate your feedback! We aim for clear communication and a simple, hassle-free process, so it’s great to hear that these stood out for you. Thanks for choosing us!
Great communication
Great communication, very prompt! Honestly the easiest car sales experience I've ever had.
23 February 2025
Reply from CarBuy
That's awesome to hear—thanks for the review! We’re all about making car sales quick and hassle-free, so it’s great to know this was your easiest experience yet. We appreciate you choosing us!
Good friendly service
Good friendly service. Daniel kept in contact throughout the process and made sure I was happy with the price he offered before signing anything. Money was in my account promptly with non of the annoying questions or fees you get when selling on Trademe
22 February 2025
Reply from CarBuy
Thanks for sharing your experience! It's great to hear that Daniel kept everything clear and straightforward. We're all about fair offers, quick payments, and none of the hassle you get elsewhere. We appreciate you choosing us!
Used Daniel twice within 2 weeks
Used Daniel twice within 2 weeks! Super quick and easy, very professional and he will either come to you or you can meet up somewhere - PERFECT. You may even get a little more than your trade-in price!
19 February 2025
Reply from CarBuy
Wow—twice in two weeks! We really appreciate your trust. We are glad the process was quick and easy and worked around your schedule. We always aim to offer more than a trade-in, so it’s great to hear that came through. Thanks for choosing us again!
Reply from CarBuy
Thank you for your review! We're glad our process was efficient and honest, and that our offer met your expectations. Your feedback is greatly appreciated!
Reliable
Reliable, friendly and flexible all members of the team, Daniel, Ethan and Javier
18 February 2025
Reply from CarBuy
Thanks for sharing your experience! It’s great to hear that Daniel and Javier went the extra mile to make things easy for you. We aim for flexibility and great service, and we really appreciate you taking the extra time to review us on Trustpilot as well. Safe travels, and thanks again for choosing us!
Extremely Excellent service!!!
Excellent service, got an excellent deal, absolutely no stress, these guys are real professional!! They come to you! That’s absolutely awesome! Definitely will be spreading the word! Thank you tonnes!!
17 February 2025
Unprompted review
Reply from CarBuy
Thank you! We’re all about making things easy and stress-free, so it’s fantastic to know you had such a great experience. Glad you liked the convenience of us coming to you! Really appreciate you spreading the word.
Excellent- The "Your Salesman"…
Excellent- The "Your Salesman" experience was quick, efficient and courteous. The sales platform was easy to use and the process was seamless. The quoted price was fair and when the salesman viewed the vehicle the actual offer price was very close. Payment was made on the spot and they took care of the paperwork. All electronic and very efficient.
14 February 2025
Reply from CarBuy
Thanks for sharing your experience! It's awesome to hear that everything was smooth and seamless for you. We always aim for fair offers and hassle-free payments, so it’s great to know we hit the mark. We appreciate you choosing us!
Very friendly and professional service
Very friendly and professional service. Their offer was better than Turner’s and trade-in deal I was getting.
12 February 2025
Reply from CarBuy
Really appreciate your review! Glad we could offer you a better deal and make the process friendly and professional. Thanks for choosing us!
Excellent honest service
Really helpful, proactive, honest and fair.
Great communication, everything arranged on time, simple process, money paid in even before the car was collected
One of the best service experiences I have ever had
11 February 2025
Unprompted review
Reply from CarBuy
Wow, thank you for the fantastic feedback! We’re so glad you had such a positive experience and that everything was smooth from start to finish. Making the process simple, fair, and hassle-free is what we aim for—really appreciate you sharing your experience!
That's the second time that I have done…
That's the second time that I have done business with them. Daniel is amazing. They are amazing. Quick answers, an easy and reliable process and to add a cherry on top, Daniel was able to view my car on a holiday day. That's more than I expected. Thank you Salesman
7 February 2025
Reply from CarBuy
Wow, twice now—thank you for your trust! We’re so glad Daniel could go the extra mile for you, even on a holiday. Quick, easy, and reliable is what we aim for, and it’s awesome to hear we delivered again. We really appreciate your support!
Very effortless
The Salesman was pleasant and easy to communicate with. Very professional
2 February 2025
Reply from CarBuy
Thanks for your kind words! We’re glad you found the process professional and easy. If you ever need anything in the future, we’re here to help!
Super easy process
Fair offer! Great communication. Accommodating my busy schedule. Friendly agent. Simple process and fast payment!!
23 January 2025
Reply from CarBuy
Thanks for the great review! We're all about making things easy, so it's awesome to hear the process was smooth and worked around your schedule. Appreciate you choosing us!
Reply from CarBuy
Really appreciate your review! Great communication and excellent service are what we aim for—glad we delivered. Thanks for choosing us!
i have already left a positive reply
14 January 2025
Reply from CarBuy
We appreciate the double positivity! Thanks again for your support—it really means a lot!
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