Estienne was very patient and helpful. It was a very pleasant experience dealing with them. Thankful we found Carbuy via web. Although we were kind of sad to let the car go, but we got a very good dea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So pleased I stumbled across Car Buy on the web! So professional,honest, efficient and true to their word. The process was seamless and so quick! All within half an hour of viewing the car, everything... See more
Company replied
I made a last minute decision to sell my truck. After the hassle of trying to use marketplace, I searched for another avenue of how I could sell urgently and hassle free. Within 1 day of submitting a... See more
Company replied
We want to give a shout-out to Car Buy NZ, in Auckland, for our car SELLING experience. CarBuyNZ was an absolute delight to deal with... quick, efficient, professional. After uploading our... See more
Company replied
Company details
Written by the company
CarBuy (formerly known as Your Salesman) is New Zealand's original mobile car-buying service. We save you time and hassle by coming directly to you. To get started, submit your car details online to receive a no-obligation offer. If you're satisfied with the offer, we'll come to inspect the vehicle, pay you on the spot, handle the Change of Ownership paperwork, and take the car away, all at a time and place that works for you. No dealership visits. No stress. Just a smooth and easy process.
Honest offers, respect, and zero pressure.
Written by the company
- We come to you. Fast. Fair. Hassle free.
- CarBuy was created to make selling your car easy. We give you a fair offer, come to you, and treat you with respect every step of the way. No pressure, no waiting around.
Contact info
76 Kimptons Road, 2576, Auckland, New Zealand
- 0800725376
- sellacar@carbuy.co.nz
- carbuy.co.nz
NZ's original mobile car-buying service
4.9
Excellent
317 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CarBuy
Appreciate the feedback! It's good to hear that everything moved quickly and the process felt straightforward. Glad the offer worked for you and the payment came through as expected.
Fantastic service
Friendly, fast and professional service, everything was sorted in an afternoon.
20 April 2026
Reply from CarBuy
Thank you for the excellent feedback! We’re pleased that everything was resolved quickly and that you found the service to be friendly and professional. This is precisely the experience we strive to provide!
Easy
Easy. They come to you and take your car from your home, and sort out all the paperwork. Great service.
19 April 2026
Reply from CarBuy
Thank you for the wonderful review! We're pleased that the process was easy and convenient for you. We appreciate your support!
Was the best experience ever!
Was the best experience ever!
All done online, with a phone call and a few details to follow up.
An agent came to view my car, took photos and a drive all within 30mins.
Done deal. Money in my bank as soon as they received the signed paperwork.
( paperwork done online with the agent) Don't even bother with Tina's lot!!
Highly recommend🙂
9 April 2026
Reply from CarBuy
Thanks for the awesome review! We're so glad the whole process was quick, easy, and lived up to being your best experience ever. Really appreciate the recommendation!
Hassle-free & swift
Contacted CarBuy, and they responded promptly with a reasonable offer. The entire process was smooth, quick, and without any hiccups. If I ever need to do this again, I would happily use CarBuy again. Hassle-free.
16 April 2026
Unprompted review
Reply from CarBuy
Thank you for the wonderful review! We’re thrilled that the process was smooth, quick, and hassle-free from beginning to end. It’s fantastic to hear that the offer felt fair as well. We’d be delighted to assist again anytime!
We want to give a shout-out to Car Buy…
We want to give a shout-out to Car Buy NZ, in Auckland, for our car SELLING experience.
CarBuyNZ was an absolute delight to deal with... quick, efficient, professional.
After uploading our photos, the Conditional Offer came in that evening. The next day, Wyn CAME TO US, inspected the car, offered us a very slightly reduced price (hubby had rubbed the left wheel at the curb a few too many times! 😄), and we shook hands! The car was re-registered on the spot, money was in our account within 2 hours of Wyn's arrival to view the car.
Being Canadians 🇨🇦, unfamiliar with NZ laws, we were suspicious and somewhat skeptical of the "standing in a parking lot/over-the-phone /online" registration and money transfer ... Wyn took the time to explain and reassure; he was unrushed, professional, and personable.
The negative experiences of the previous 2 days with 3 different organizations had us feeling discouraged and jaded: Turners (offered us fully $4,000 less than Car Buy!), 2CheapCars (offered us $2500 more than Turners, but $1500 less than Car Buy, then ghosted us!), and AutoFlip (after a lovely conversation with Jack, and a promise to contact us at "2 o'clock Monday", we never heard from him again.). We found the whole process with Car Buy to be professional, honest, concise AND enjoyable.
MANY THANKS Wyn and Team! What a wonderful close to a lovely trip to New Zealand! We will be back.
24 March 2026
Reply from CarBuy
Thanks so much for taking the time to share your experience again, and for leaving reviews on both Google and Trustpilot, we really appreciate it!
We’re so glad we could help make the end of your NZ trip a positive one. It’s great to hear Wyn made you feel comfortable with the process and took the time to explain everything clearly.
We’re also really pleased we could turn things around after a frustrating few days elsewhere and give you a smooth, honest experience from start to finish.
Safe travels back to Canada, and we look forward to seeing you again on your next trip to New Zealand!
They came to me to buy my vehicle
They came to me to buy my vehicle, to sign the documents were easy as and the transaction was done fast.
Friendly people to work with
20 March 2026
Reply from CarBuy
Thanks for the review! Glad to hear the process was quick and easy, and that the team made it a friendly experience. If there’s anything we could’ve done to make it a 5-star one, we’d love to hear it. Appreciate you choosing CarBuy!
Quick and easy with a fair price
13 March 2026
Reply from CarBuy
Thanks for the review! Glad to hear it was quick and easy, and that the price felt fair. Appreciate you choosing CarBuy!
A great team to deal with
The team were super easy to deal with, responded quickly, gave a very fair price and best of all, they come to you!
4 March 2026
Reply from CarBuy
Thanks for the great review! Glad the team made things easy and responsive for you, and that the offer hit the mark. Appreciate your support!
Very fast and helpful
Very fast and helpful . Good price compared to other wholesale dealers .
28 February 2026
Reply from CarBuy
Thanks for the great feedback! Glad we could help quickly and that the price stacked up well against other dealers. We really appreciate you choosing CarBuy!
Its q good deal
17 February 2026
Reply from CarBuy
Thanks for the review! Glad you felt it was a good deal. We appreciate you choosing CarBuy!
Reply from CarBuy
Thanks for the great feedback! Glad we could make it easy with quick communication and a fair price. Appreciate you choosing CarBuy!
Although I have already posted my…
Although I have already posted my review a few weeks ago, it was before the whole deal was finished.
As I said previously I found Car Buy excellent to deal with. After quoting the price online they met me at my work and gave the final assessed price. They did drop slightly due to some things I hadn’t noticed. I understood, as a car dealer I went to had pointed out those same issues.
A price was agreed on, then on the Saturday a week or so later when I picked up my new car, we met at an agreed place for the transfer.
The money was in the bank by lunch time.
Overall, it was a very easy process.
13 February 2026
Reply from CarBuy
Thank you for returning to update your review. We greatly appreciate you taking the time to share your complete experience.
We’re glad to hear that everything went smoothly from the initial quote to the final handover. It’s wonderful to know that the inspection matched what you had previously been informed, and that the transfer and payment were processed quickly on the day of the transaction. This is exactly the straightforward, no-stress process we strive to provide.
Once again, thank you for choosing to work with us and for your detailed feedback!
Easy process.
3 February 2026
Reply from CarBuy
Thanks for the review! Glad to hear the process was nice and easy. We appreciate you choosing CarBuy!
Reply from CarBuy
Thanks for the great feedback! Awesome to hear it was easy and fast, and we really appreciate the ongoing support. Always a pleasure doing business with you!
It's beautiful services like the way…
It's beautiful services like the way they helping us appreciate there services
5 February 2026
Unprompted review
Reply from CarBuy
Thanks so much for the kind words! We really appreciate your support and we're glad we could help. It means a lot to know you had a positive experience with our service.
I’m absolutely satisfied with the great…
I’m absolutely satisfied with the great service given buy CarBuy your salesman
26 January 2026
Unprompted review
Reply from CarBuy
Thanks so much for the great feedback. We're happy to hear you were satisfied with the service. We appreciate your support!
Easy to use
Easy to use, great communication, fair valuations, strongly recommend.
23 January 2026
Unprompted review
Reply from CarBuy
Thanks for the great review! We're happy you found the platform easy to use and the communication straightforward. We appreciate the strong recommendation!
Reply from CarBuy
Thanks for the review! Glad we could offer quick service and a fair price. We appreciate your support!
Highly recommended Carbuy!
6 January 2026
Reply from CarBuy
Thanks for the recommendation! We're happy you had a positive experience with CarBuy. Appreciate your support!
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