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Car.co.uk Reviews 15,675

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,595 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and friendliness of the staff. People appreciate the straightforward and efficient payment process, often noting that money was in their bank accounts very quickly. The user experience is frequently described as easy and stress-free, with many finding the prices offered to be fair and competitive. However, some people were dissatisfied with unexpected price reductions, even after an initial quote was accepted, which led to frustration and a feeling of being treated unfairly. A few other people also felt that the company did not always adhere to scheduled collection times, causing inconvenience and wasted time.

What people talk about most

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the ease of arranging... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the politeness, professionalism,... See more

Payment

Customers had positive experiences with payment. Reviewers consistently report prompt and efficient payment... See more

User experience

Reviewers mention positive feedback about user experience. Customers describe the process as easy, quick, and... See more

Price

People report positive experiences with price, often finding the best quotes compared to competitors. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our car had been damaged in an accident and after receiving a cash pay out from the other party's insurers we needed to sell that damaged vehicle. We received great service from very helpful and frien... See more

Rated 5 out of 5 stars

Very quick and easy process, quote was the best I had from any company, booked collection in for the following morning. Driver, Shaun, called an hour before he was due and turned up right on time, exp... See more

Rated 5 out of 5 stars

The driver arrived a little late but was very apologetic. He was a friendly, likeable person who explained the procedure very clearly. The paperwork was done quickly and the money was in my bank befor... See more

Rated 5 out of 5 stars

The whole experience was so easier. Once I accepted the offer I had easy steps to following to arrange the pick-up of my car. Although the steps I was told would happen, on pickup day, didn’t happen.... See more


Company details

  1. Auto Wrecker
  2. Car Dealer
  3. Motor Vehicle Dealer
  4. Used Car Dealer

About Car.co.uk

Written by the company

At car.co.uk, we don’t just help you sell your car—we buy it, offering a seamless, hassle-free experience from start to finish. Unlike many other car buying platforms, we cut out the middleman, ensuring a straightforward process with no hidden fees.

Whether your car is in top condition, has mechanical issues, or is ready to be scrapped, we specialize in purchasing vehicles up to £4,000—including MOT failures, insurance write-offs, and end-of-life scrap cars. With same-day or next-day collection available across the UK, we’re proud to offer a truly national service with local collectors.

Upon collection, your car is transported on a vehicle transporter—not driven away—and you’ll receive immediate payment sent the minute your car is loaded. We'll also also keep you updated about your collection in real-time with updates and ETAs sent straight to your phone.

At car.co.uk, we’re not just about buying cars—we’re about providing a friendly, professional service. Our drivers are on hand to answer any questions and assist you with the V5 paperwork, so you’re always in good hands.

Thousands of customers trust us to deliver a stress-free experience, and we’re proud to provide an exceptional level of service every step of the way.

Selling your car to car.co.uk couldn't be easier!

Written by the company

Step1. Enter your registration and postcode.
We'll generate an instant valuation in under 20 seconds.
Step 2. Choose a collection date & time to suit you.
We offer same day next day collections, or book any day up to two weeks in advance.
Step 3. FREE collection & great communication
On the day of collection our driver will notify you when they’re on their way and when they have arrived.
Step 4. Instant payment
Once the car is loaded on the truck, we'll pay you immediately.
At car.co.uk we're committed to keeping things simple and honest for our customers.
Price guarantee
If your car is as you've described, we'll pay the quoted price. Any major discrepancies will be agreed with you.
Fast and free collection
Choose a collection date that suits you. Our driver will keep you fully informed by text or call when they're on route.
Instant payment
We'll pay you instantly into your bank account.
No hidden fees
Transparent pricing from start to finish—no hidden fees or unexpected charges.

Earn £20 for every referral

Unlimited earning potential

Unlimited earning potential

At car.co.uk, we believe great service should be rewarded. That’s why we’ve made it easy for you to earn £20 each time you refer a friend to sell their car with us—and the best part? You don’t have to lift a finger!

Here’s how it works: when we collect your car, you’ll receive an email with your unique referral code. Simply pass it along to your friends, and every time they use it, we’ll deposit £20 straight into your bank account. It’s unlimited and uncapped—the more friends you refer, the more you can earn!

Selling your car has never been this rewarding. Start earning with car.co.uk today!


Contact info

Promotion box for Car.co.uk

A pick up that won't let you down

A great price, instant payment, with same day or next day collection

4.8

Excellent

TrustScore 5 out of 5

16K reviews

5-star
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Rated 1 out of 5 stars

Waited all afternoon for my car to be…

Waited all afternoon for my car to be collected between 1200-1700 and no one truned up !! And worst of all, not even a phone call to say they wouldnt be coming !! Instead, an email a week later to say booking was cancelled !! Appalling service !!

1 May 2026
Unprompted review
Car.co.uk logo

Reply from Car.co.uk

Hello C J Hughes,

We’re really sorry to hear about your experience, and we completely understand your frustration. Waiting in all afternoon for a collection that never arrives is disappointing enough, but not receiving any communication at the time makes it even worse.

This is far from the smooth and straightforward service we aim to provide, so we sincerely apologise for letting you down on this occasion.

We know how important good communication is, especially when you’re giving up your time to wait for a collection. A call or even a quick update should have been provided, and we’re sorry that didn’t happen here.

We’ll be reviewing your booking internally to understand exactly what happened here and where the communication breakdown occurred, as this clearly isn’t the experience we want customers to have.

Thank you for sharing your feedback, it genuinely helps us improve the service we provide moving forward.

Kind regards,

Car.co.uk

Rated 5 out of 5 stars

5star

Everything from start to finish went smoothly, got my quote and accepted it, my car was collected the following day, payment was in my account before the driver drove away. Highly recommend using this company. Car.co.uk quoted me the best price to scrap my car.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Fab service put in scrap my car on…

Fab service put in scrap my car on google tried a few that said instant quotes but then wanted phone no. And email to retrieve, these guys just reg and post code instant price, then once accepted I filled details in, a phone call night before collection told driver it would be my Dad doing the hand over, took his no. A couple of up date txts fab service, money in bank soon after collection! Didn’t need know the colour of my underwear before getting a simple quote. Would defo use again or recommend

5 May 2026
Rated 5 out of 5 stars

Car.co.uk was incredibly easy to use

Car.co.uk was incredibly easy to use. You simply enter your vehicle details online, and they'll tell you their offer. Once you're happy with the price, choosing your preferred day and time is all that's needed, and they'll collect your vehicle.As soon as they have collected the vehicle, they'll transfer the money directly to your bank account. It's a hassle-free and easy process.

6 May 2026
Rated 5 out of 5 stars

I was initially put off by the "in your…

I was initially put off by the "in your face" presentation and the follow up emails, but my scepticism was misplaced. They were great on the 'phone very helpful and easy to reach. Again I expected to be bargained down, but the driver was polite, arrived on time and everything ran like clockwork. The agreed amount was in my account before I had time to check. Perfect Malcolm (Dr. Malcolm Wilson)

6 May 2026
Rated 1 out of 5 stars

Unreliable and Dishonest - AVOID

We agreed a price which I was led to believe was guaranteed but the day before they were due to pick up the car they knocked 1/3 off the price they offered even though the car was exactly as I'd described it to be when they first quoted. Time-wasting, unreliable liars AVOID!

6 May 2026
Unprompted review
Car.co.uk logo

Reply from Car.co.uk

Hi Paul,

We’re sorry to hear you were unhappy with your experience.

The quote was revised based on the specific details and condition of the vehicle, however it’s clear we could have communicated this more clearly during the process.

We appreciate you taking the time to leave feedback, and this will be used to help improve how we explain any price adjustments going forward.

Kind regards,

Car.co.uk

Rated 5 out of 5 stars

Well run. Everything happens as it should.

Rare these days that you’re surprised how well a company operates. The offer was instant, the collection arranged effortlessly with the driver telling me they were 30 mins away and a text five minutes before arrival. Money was in my account before they’d even tightened the straps to take it away.

6 May 2026
Unprompted review

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