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Car.co.uk Reviews 15,675

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,595 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and friendliness of the staff. People appreciate the straightforward and efficient payment process, often noting that money was in their bank accounts very quickly. The user experience is frequently described as easy and stress-free, with many finding the prices offered to be fair and competitive. However, some people were dissatisfied with unexpected price reductions, even after an initial quote was accepted, which led to frustration and a feeling of being treated unfairly. A few other people also felt that the company did not always adhere to scheduled collection times, causing inconvenience and wasted time.

What people talk about most

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the ease of arranging... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the politeness, professionalism,... See more

Payment

Customers had positive experiences with payment. Reviewers consistently report prompt and efficient payment... See more

User experience

Reviewers mention positive feedback about user experience. Customers describe the process as easy, quick, and... See more

Price

People report positive experiences with price, often finding the best quotes compared to competitors. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our car had been damaged in an accident and after receiving a cash pay out from the other party's insurers we needed to sell that damaged vehicle. We received great service from very helpful and frien... See more

Rated 5 out of 5 stars

Very quick and easy process, quote was the best I had from any company, booked collection in for the following morning. Driver, Shaun, called an hour before he was due and turned up right on time, exp... See more

Rated 5 out of 5 stars

The driver arrived a little late but was very apologetic. He was a friendly, likeable person who explained the procedure very clearly. The paperwork was done quickly and the money was in my bank befor... See more

Rated 5 out of 5 stars

The whole experience was so easier. Once I accepted the offer I had easy steps to following to arrange the pick-up of my car. Although the steps I was told would happen, on pickup day, didn’t happen.... See more


Company details

  1. Auto Wrecker
  2. Car Dealer
  3. Motor Vehicle Dealer
  4. Used Car Dealer

About Car.co.uk

Written by the company

At car.co.uk, we don’t just help you sell your car—we buy it, offering a seamless, hassle-free experience from start to finish. Unlike many other car buying platforms, we cut out the middleman, ensuring a straightforward process with no hidden fees.

Whether your car is in top condition, has mechanical issues, or is ready to be scrapped, we specialize in purchasing vehicles up to £4,000—including MOT failures, insurance write-offs, and end-of-life scrap cars. With same-day or next-day collection available across the UK, we’re proud to offer a truly national service with local collectors.

Upon collection, your car is transported on a vehicle transporter—not driven away—and you’ll receive immediate payment sent the minute your car is loaded. We'll also also keep you updated about your collection in real-time with updates and ETAs sent straight to your phone.

At car.co.uk, we’re not just about buying cars—we’re about providing a friendly, professional service. Our drivers are on hand to answer any questions and assist you with the V5 paperwork, so you’re always in good hands.

Thousands of customers trust us to deliver a stress-free experience, and we’re proud to provide an exceptional level of service every step of the way.

Selling your car to car.co.uk couldn't be easier!

Written by the company

Step1. Enter your registration and postcode.
We'll generate an instant valuation in under 20 seconds.
Step 2. Choose a collection date & time to suit you.
We offer same day next day collections, or book any day up to two weeks in advance.
Step 3. FREE collection & great communication
On the day of collection our driver will notify you when they’re on their way and when they have arrived.
Step 4. Instant payment
Once the car is loaded on the truck, we'll pay you immediately.
At car.co.uk we're committed to keeping things simple and honest for our customers.
Price guarantee
If your car is as you've described, we'll pay the quoted price. Any major discrepancies will be agreed with you.
Fast and free collection
Choose a collection date that suits you. Our driver will keep you fully informed by text or call when they're on route.
Instant payment
We'll pay you instantly into your bank account.
No hidden fees
Transparent pricing from start to finish—no hidden fees or unexpected charges.

Earn £20 for every referral

Unlimited earning potential

Unlimited earning potential

At car.co.uk, we believe great service should be rewarded. That’s why we’ve made it easy for you to earn £20 each time you refer a friend to sell their car with us—and the best part? You don’t have to lift a finger!

Here’s how it works: when we collect your car, you’ll receive an email with your unique referral code. Simply pass it along to your friends, and every time they use it, we’ll deposit £20 straight into your bank account. It’s unlimited and uncapped—the more friends you refer, the more you can earn!

Selling your car has never been this rewarding. Start earning with car.co.uk today!


Contact info

Promotion box for Car.co.uk

A pick up that won't let you down

A great price, instant payment, with same day or next day collection

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Rated 1 out of 5 stars

Total rip off, avoid this company

The original quote was over £1,380 for scrapping then somehow came down to £984, then to £700 without giving proper reasons. Completely rip off. Additionally, they did not turn up on the appointment day despite having us waited all day. The driver rang at 3.45pm, 75 minutes before our appointment slot time ends, telling us that they did not have big enough transporter so could not come, and forced us to re-book. We had enough of this and went somewhere else who was mugh nicer and gave us much higher offer.

1 May 2026
Unprompted review
Car.co.uk logo

Reply from Car.co.uk

Hello Kumiko,

I’m struggling to find your booking based on the information provided. I’ve made a request for more information via Trustpilot, or you can email this to us using help@car.co.uk.

If you can provide your registration then I can verify the issue and look into it on your behalf.

Thank you.

Car.co.uk

Rated 5 out of 5 stars

Great work from CAR.

Yes we live in a difficult place to find but the driver got here on time and worked efficiently to take the car off our hands and the payment to my bank was prompt. Thankyou for your service and I would recommend your company to other people👍

1 May 2026
Rated 5 out of 5 stars

Quick and easy to deal with.

From initial contact everything went smoothly, we were kept informed regarding the collection details and process, and again on the day of collection we received a call from driver Paul advising us of exactly when he would arrive, all in all I would happily recommend this company, oh and I was very happy with the price I got for my 2006 Clio, over £100 more than local companies.

29 April 2026
Rated 5 out of 5 stars

Fast, efficient and hassle free

Fast, efficient and hassle free service - ran a quote, booked a collection, and they turned up bright and early the next day to collect the car. Sam, the fella who came to collect my car was a top bloke and I hope the company are looking after him. Money paid into my account within minutes of the car being loaded onto the pickup!

1 May 2026

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