CanaDream RV - Vancouver Reviews 

our Motorhome was ready at time, everything was perfect.
Two Things where not so good :
1. We could not get a second Duvet for our bed, we where travelling september and october in north of BC.
2. we had a flat tire - the insureance handle perfect and the tire was replaced in 2 1/2 hour. At the end, we had to pay 56 CAD for this used tire ! That gave me a bad taste.
But over all - it was a perfect time, and i will recommend CanaDream :-)

The RV was great but the were a few minor niggles. Although there was only 2 of us we don’t feel that supplying 2 sets of cutlery and plates is adequate. There were many occasions when we would need to wash 1 or 2 items because we didn’t have spares, this was both inconvenient and wasteful of water and propane.
I ordered 2 linen kits so we would have 2 of everything and wouldn’t need to do any washing while on holiday. We got 2 sets of towels but only 1 set of sheets, I was told that a second set of sheets wasn’t supplied with a second linen kit. I don’t understand why, surely a kit is a kit?

The RV we got was not really good maintained. We had a water leakage, which was obviously previous to our rental existing. We need about 2 weeks to convince CanaDream to change the unit.
Communication was always friendly, but decisions and actions slow

Easy Pick Up and drop off, good Camper Van

Had a nice RV and a good service during our trip.

Very friendly and helpful staff. Professional handling of matters.
I was surprised to be served by team members fluent in German. Operating instructions for the vehicle also available in German language.
What I disliked:
I was urged to leave the plastic covers over the floor mats in the truck cabin. It always felt like a test drive at a car dealership. (Next step will be covers over the seats.)
Please discontinue…

The furnace broke twice on the trip. Canadream reacted very well and sent us to a repair store where it got fixed. Three days later, same story, different piece on the furnace broke and it had to be repaired once more. Again, the response of Canadream to organize the repair work was very good.
When we took over the RV, it was quite obvious with 92000km on the odometer that it was in use quite often, which was visible inside. As it was only in operation for two years (which as per the fine print is within the operational time period), one cannot say much about it.
But, the freezer was still full of bread crumbs, the floor was not cleaned at all and at the wall next to the table a red tomato sauce stain has not been cleaned either. It was quite embarrassing when we highlighted it. Additionally, more than half of the locks of the outside doors were so loose, you could turn them by hand and open the lockable storage places without a key.

Reception and first contact very friendly and helpful. RV was ready to go which was good. While we did get some basic instructions on using the RV functions, I feel that having reviewed the video, more instruction time could have been given on such things as how to open the bonnet or hood and operation of the heating systems. We found the RV reliable with all functions working reliability. The drop off was quick and easy. Our main concern was that the tyre pressure alarm was constantly activating and then resting when there was no actual tyre pressure issue. This caused some inital anxiety until we where advised by CanaDream to ignore the alarm. Otherwise we had an enjoyable experience.

We had a great experience with CanaDream! From start to finish, the service was warm and professional. The service station was super easy to find and had everything we needed—entertainment, coffee, and a welcoming atmosphere to kick off our adventure. Although we had to wait a little despite our reservation, it wasn’t a big deal—once things got rolling, everything went smoothly. The return process was a breeze! It was well-organized, quick, and handled with care. We left feeling satisfied and impressed. Thanks, CanaDream, for making our trip even better!

Our van Washington great. We had a very good expérience with canadream.

Dear CanaDream Team!
This was the second time we rent a CanaDream motorhome and unfortunately the second experience was not so great like the first. Both times we rent the motorhome in Germany via the ADAC/Gotravelhome. We had to wait very long for the check in (and I was really sick this day), and then we were the last clients and I was very disappointed that we got the smallest motorhome from the Save 4 category we booked, for 4 adults and for a lot of money. A mail from your company that there is a time slot for the check in would be very helpful!! But the really worst experience was the german woman in the office when we returned the motorhome. I told her about our problem with the waste water hose, it had many holes and she seemed not so surprised, the only reaction from her was why we didn’t buy a new one!!??? That was very brash. Very kind and very professional was the young German boy he checked our motorhome when we returned that, a big thank you to him 🙏

very friendly and professional staff at yvr station
super clean motorhome

Pick up time ! To busy, they should take less pick ups at one day. By check in we only could choose for 15:00 hour and had to want untill 16:00 hour, before getting on the road it´s nearly 17: 00 hour. We had a relocation, it was better to have a few days for for driving the camper to drop off. Most off the people who do a relocation are Europeans. ( talking to other people in Canada) you pay to do a service for Canadream and you even don´t even get an axe or leveling blocks for free.
The locations Canadream are in industrial aria far from a shop or something to eat. ( not handy for the European customers)

We had a great time with the RV and the team at the store was super friendly! It was clean and everything how we ordered it. The motor control light turned on and the costumer service was very attentive, they made sure everything is good to go (just a sensor) and we had no problems with the return. I can highly recommend CanaDream RV. We will book there again for the next trip.

- Exterior damages that were noted and photographed during handover were attempted to be added by them at the return. The inspection tablet was cracked, and the photos from the handover were not recognizable.
- Gas alarm did not work.
- Front door had been repaired, but even when locked, it still allowed up to 5mm of gap when driving. Luckily, it latched in the last notch. It had to be closed repeatedly.
- The blanket was contaminated with dog/cat hair and had to be washed before use.
- The motorhome was generally poorly cleaned inside.
- The vehicle had over 80,000 km and was therefore rough to shift.

The reception was friendly, and the car handover went smoothly. Unfortunately, at the first stop, we discovered that the gray water hadn't been drained and the fill level indicator and battery were broken.
It would be nice if an axe were included in the standard equipment, like the competition.
Otherwise, everything was great.

Our family of five rented the MH-A Maxi Motorhome and we were very satisfied with both the space and comfort it provided. The vehicle was ideal for long drives and cozy nights — the heating worked perfectly throughout our trip. Although the battery did not charge properly when connected to external power, this was a minor issue as we traveled daily. Parking such a large vehicle requires some practice, so it’s advisable to have a second person assist when reversing. Overall, we were very pleased and would gladly rent again.

Could have been 5. Wait too long for handover.
Internet dongle was a waste of time but it was refunded. ✅

Generally excellent service but a bit of a surprise at the end re some minor damage. So beware: look at insurance and liability reduction options very carefully. You pay for insurance but you still have a sizeable excess. Other than that I recommend Canadream as had a positive experience.

Clear instruction and perfect RV. Only the restricted sunscreen was a pitty.