CanaDream RV - Vancouver Reviews 

Quick and easy check in and out staff was great and very knowledgeable the rv was comfortable glean it was the best way to see Canada. This was our 4th time we hired from canadream and we will be back to do more trips with Canadream.

Perfect check in, nice holidays, perfect check out.

We had an issue with our deep cycle (coach) batteries; they weren't holding charge from the first day. Having extensive 12 volt experience myself, I knew that the batteries were defective. We contacted Canadream and still had to go through a fault finding process that took another day with the determination being that the batteries were defective and needed to be replaced - surprise, surprise...

Canadream sourced an autoshop (special shout out to Rob from Rob's Auto, Whistler) where the batteries were supposed to be replaced. However, there was a mix up between Canadream and the autoshop regarding the correct batteries. Consequently, we had to go another night (3rd) without 12V power.

The batteries were installed the next day(day 4) and we had no further issues with the vehicle. Unfortunately though, I did get food poisoning on the 4th night from some food that had been in the fridge, which was most likely from the fridge not running 3 nights in a row. Subsequently, we threw all our fresh/diary foods out.

At drop off, I explained our situation to the Vancouver (Delta) manager, Heidi. Her customer service skills were excellent. Heidi was very easy to talk to and sympathetic to our situation. She reimbursed us for the food we lost and a days hire that we lost.

I understand that things go wrong, but I feel the batteries should've been checked better/properly before the vehicle sets off on a 3 week journey (ie by running on their own charge for a short period of time and no solar power). Canadream did rectify the issue, however, we never received any follow-up contact from them to see if the problem had been rectified, and that was disappointing.

In summary I would say minus the battery issue, the experience was what we expected- 5 stars. With the battery issue - 3 stars. Heidi's customer service skills - 6 stars.

Would we use Canadream again? You bet!

I like the service of Canadream and thats why i booked 4 times in a row. But there was this time some issues whit de camper. The camper had some damaged doors and the water heater doesnt worked. The truck was brand new that was very nice. But we get it with a fuelstand nearby zero. So that was very bad to travel from the station throu the city and find a gasstation with diesel. So thats why a give only 3 stars.At least the employees are so friendly at the stations and why enjoyed our stay with Canadream.

Great Staff and quick process for pick up and returns. nice Vancouver facility. Van was in great shape and almost like new despite its 75,000 km +. delivery crew forgot to give us chairs and levelling bloc of which we realized only later they were not in van but a quick phone call and after apologizing, they refunded right back the 2 options. gave us compensation to purchase needed gear if we wanted. Will certainly return to this location for future rentals.

Very good experience from the beginning to the end. The ladies who receved us did it in french and that make our experience much more easier.

My experience was overall pretty good. I had some problems with a heater. And when I advise the check in guy and the return clerk, they didn't even acknowledge it.

I find a reply condescending and disrespectful.

Everything went well, the service at their Calagry location was outstanding, the road was amazing. Checkout process was easy until we got home and figured out we forgot a personal items in the car. Luckily it had an Airtag on it. We traced it and were able to located it in Surrey at someone's house. Apparently it turned out to be one of the employees residence. Why hasn't anyone reported it to the office and notified us of a lost item?? Instead they decided to steal and when we reached out to Canadream they seemed like it's okay and did not even apologize. Theft should not be tolerated!

I have been renting from you for a number of years and I'm always satisfied with the customer service the product and the ease at which I get to pick it up and return it thank you so much

The service was great, the camper was new 40.000 km on speedometer. Great experience

We had such an awesome time taking one of your RVs from Edmonton to Vancouver. Having also taken one from Las Vegas to Denver with another company a week prior, I can say the experience with Canadream was superior. The vehicle was of high quality, the information provided in the booklet we could take with us was truly valuable and the staff (particularly at drop off) were all lovely.

Starting by the fact that we got a totally new f350 for our trip… then everything’s got better!

The attention at the office is really good, they help you with any questions. The fact that when you do your online check-in has different videos to help you understand the vehicle is a great idea. Because when you are on the vehicle everything seems familiar.

We rented the truck for 7days and did a 2000+kms trip throughout BC and had a wonderful time!

Great RVs. The customer service was excellent, and both the pick-up and drop-off were completely smooth. The introduction was very thorough (many thanks to Joel), so no questions were left unanswered and operating the RV was very easy.
I would book with you again anytime.
Thank you, dear CanaDream team.

Collected a Super Van Camper SVC - 2+2 Berth in April 2026 for two weeks. Pre-collection info was emailed 2 days prior with videos etc, which was super helpful.
The collection process was completely professional and seamless and the RV was absolutely spotless, modern and very comfortable. We are now huge fans of RVing and more so of CanaDream as their RVs are so new and clean.

Really helpful staff. Great vehicle. Travelling Canada from Vancouver was an absolute joy!

Throughly enjoyed our adventure. The entire Canadream experience was very good. You have my recommendation.

Amazing RV’s and awesome and helpful staff

Wonderful experience. The truck camper was very clean. Very well stocked. Would 100% plan this again. Staff was also very nice.

The camper on the truck centre of gravity and mass did not seem to be correct. On a road with dips or lumps made the camper rock forward and back making the ride quite uncomfortable and worrying. The erratic movement caused 2 sets of glasses and a coffee cup to smash. We replaced these but spend much time trying to find and. Buy replacements. It’s as if the rear springs were overloaded.
The black water tank level indicator was out by a third i.e. even empty it showed 1/3 full. We had to empty the black water tank as the indicator showed full but it wasn't. This meant we paid $36 extra in dump fees.
The smoke alarm would chirp at night making sleep impossible. We ended up removing batteries from the alarm.
Th cutlery was inadequate just 2 of each knife, fork and spoon. The rubber padding or lack of dividers to prevent damage is inadequate.
The table top was loose making it difficult to eat at the tanle without spilling drinks or dishes sliding if bumped.
The doona was very dusty as if it hadn't been washed for a while. We felt it was gross and made us sneeze and watery eyes at bed time.
The camper/vehicle would rock a lot whilst moving around again the car suspension is in question.

Great service from the team and the RV was fantastic