Having an RV was a great way to experience the Canadian Rockies. We were able to camp in beautiful locations. The RV was clean and well-maintained. The solar panel/12V power was adequate such that w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The equipment could be better - for an RV with 6 sleeping places there were only 4 plates, cups, glasses etc. each. The sink was missing its plug, so the water kept running straight through. For 4 peo... See more
It wasn't until the handover that we learned we were getting an 8.5-meter-long motorhome—a real challenge for RV novices. During the orientation and handover formalities, the CanaDream staff took pl... See more
Company replied
Great RV, clean and everything provided that was ordered, we were first timers in an RV so handover at initial pick up could have been better, hand back of RV was good, no issues with RV itself throug... See more
Company replied
Company details
Written by the company
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
Written by the company
- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
Contact info
Crosspointe Drive 292154, T4A 0V1, Rocky View County, AB, Canada
- 1-403-259-5447
Start Planning your Dream Road Trip
4.4
Excellent
866 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Canadream unhelpful when part of the vehicle gets stolen!!!
Unfortunately during our trip someone stole the catalytic converter from our van whilst we were having a lovely day out at a popular tourist attraction. We have 3 young kids and the noise when we started the engine upset them a great deal, as did the whole situation of having something stolen. Canadream were not very helpful and we felt like they treated us like the thieves. They actually said due to it being theft when we were renting they wouldn’t even replace the van, luckily it was towards the end of our trip. It ruined what should have been a lovely trip to see the Rockies. I would not recommend Canadream to anyone. I am sure they have policies and insurance to claim themselves and not fork out any money but they are charging us a great deal for something we did not even do. We did not crash, we did not cause damage to the vehicle, we had a part stolen!!!
19 June 2026
Reply from CanaDream RV - Calgary
Thank you for sharing your experience. We understand how distressing the theft and resulting vehicle noise must have been, especially while travelling with three young children. Your concerns regarding the support provided, replacement options, and charges have been shared with our team for review. Please contact Guest Services at guestservice@canadream.com so the details of your rental can be reviewed directly.
Very well organized pickup and return
Very well organized pickup and return. Clean RV! Nice to have a new cutting board. Fitted our travel to Jasper perfectly.
13 July 2026
Reply from CanaDream RV - Calgary
We're so happy to hear that your pickup and return were well-organized and that you enjoyed our clean RV, especially the new cutting board! It's wonderful that it was a perfect fit for your trip to Jasper.
No heat and fridge door fell off
The heat in the rv didn’t work most of the time, and the fridge door fell off and on to the floor one night
12 July 2026
Reply from CanaDream RV - Calgary
Thank you for sharing your experience. We understand how uncomfortable and concerning it must have been to deal with unreliable heat and a refrigerator door that fell off during your trip. Your comments have been shared with our team for review.
Good service
6 July 2026
Reply from CanaDream RV - Calgary
Thank you so much for the 5 stars! It means a lot to hear that everything went well for you. We love helping people get out on the road with confidence, and your feedback keeps our team motivated. Safe travels, and we’d be happy to support your next trip whenever you’re ready!
RV preparation and operation.
RV preparation and operation.
Booking process.
Helpfulness and friendliness of the staff.
5 July 2026
Reply from CanaDream RV - Calgary
Thank you so much for the kind words and the 5 stars! It means a lot to hear that everything went well for you. We love helping people get out on the road with confidence, and your feedback keeps our team motivated. Safe travels, and we’d be happy to support your next trip whenever you’re ready!
Great service from Canadream
Great service from Canadream. The measure of a good company for me is what happens when things go wrong. Our first RV developed a fault but they were able to quickly get a replacement to us to allow the holiday to continue.
Top service for me.
11 July 2026
Reply from CanaDream RV - Calgary
We're so glad we could quickly resolve the issue with your RV and ensure your holiday continued smoothly. Thank you for recognizing our commitment to service!
Punctual collection and handover
Punctual collection and handover. Pleasant and polite staff who were very helpful. A very positive experience.
2 July 2026
Reply from CanaDream RV - Calgary
We're so happy to hear that our punctual service and helpful staff made for a very positive experience. We look forward to seeing you again as one of our guests!
An Unforgettable Cross-Canada RV Adventure with CanaDream
We had an excellent experience renting an RV from CanaDream for our cross-Canada road trip! The vehicle was NEW, clean, comfortable, well-equipped, and easy to drive. The staff were friendly, professional, and helpful throughout the entire process. Everything went smoothly, from pickup in Montreal to return in Calgary, making our trip stress-free and truly memorable. We would gladly rent from CanaDream again and highly recommend them!
1 July 2026
Reply from CanaDream RV - Calgary
Thank you for your fantastic 5-star review! We're so happy to hear that your cross-Canada road trip was excellent and stress-free. We appreciate your kind words about our vehicles and staff, and we look forward to welcoming you back for another adventure!
Could be a better experience
Overall, it was a good experience, but when explaining the insurance coverage related to liabilities, the salesperson didn’t provide a precise explanation (and in some cases, even misleading information). This lack of clarity led us to purchase a mediocre option, which ultimately cost our company friend $1,000, a cost that could have been easily avoided and made this experience much better
10 July 2026
Reply from CanaDream RV - Calgary
Hello,
Thank you for sharing your feedback. We’re glad to hear your overall experience was a good one.
We’re sorry, however, that the insurance coverage explanation was not as clear as it should have been. We understand how important accurate information is when choosing coverage options, and we appreciate you bringing this to our attention so our team can review and improve communication for future guests.
Well organized and reliable equipment
Well organized and reliable equipment , only small thing is coffee pot didn’t watch with coffee machine
2 July 2026
Reply from CanaDream RV - Calgary
Thank you for the wonderful review! We’re glad to hear everything was well organized and that the equipment was reliable. We also appreciate your note about the coffee pot and machine, as feedback like this helps us improve the experience for future guests.
there was a long wait for pickup
there was a long wait for pickup, despite us being timely to meet your specified time requirements
2 July 2026
Reply from CanaDream RV - Calgary
Lynda, thank you for the 4-star rating! We appreciate you choosing us!
Reply from CanaDream RV - Calgary
We're so happy to hear you enjoyed your experience with our RV and found our staff friendly. We appreciate your kind words!
Really friendly welcome and…
Really friendly welcome and introduction to the RV, and the vehicle met all expectations.
26 June 2026
Reply from CanaDream RV - Calgary
We are so pleased to hear that you received a friendly welcome and that your RV experience met all your expectations. Thank you for sharing your positive feedback!
Super Service
Super Service , quick, perfect camper, very flexible, helpful stuff. The return was very quick, we would do it again.
2 July 2026
Reply from CanaDream RV - Calgary
Thank you for the wonderful 5-star review! We are so happy to hear that you had a great experience with our quick service, perfect camper, and helpful staff. We are thrilled you would do it again!
Excellent experience ! From the very beginning of the process…
From the very beginning of the process to when we dropped off the RV, everything was easy, intuitive and everyone we interacted with super helpful, polite and courteous.
7 July 2026
Reply from CanaDream RV - Calgary
We're so happy to hear that your entire RV rental experience was easy and that our team was helpful and courteous. Thank you for sharing your positive feedback!
CanaDream offers the greatest RVs
CanaDream offers the greatest RVs. We had a great time with my brother visiting from New York. Actually, we had an accident on the way to returning the car, but thanks to the liability zero option the provide, everything went without problem. The staff members are also super kind, helpful, and fast. I'll definitely use CanaDream next time.
29 June 2026
Reply from CanaDream RV - Calgary
We're so happy to hear you had a great time with your brother and found our RVs to be excellent! It's wonderful that our liability zero option provided peace of mind during your accident, and that our staff were super kind and helpful. We look forward to welcoming you back!
Easy pick up and drop off
Easy pick up and drop off. Plenty of flexibility when our plans changed. The van was clean and well equipped
27 June 2026
Reply from CanaDream RV - Calgary
We're so glad to hear that your pick-up and drop-off were easy and that we could offer flexibility when your plans changed. It's wonderful to know you found the van clean and well-equipped!
Amazing Amazing service and a good and comfortable caravanservice and a good and…
Amazing service and a good and comfortable caravan
28 June 2026
Reply from CanaDream RV - Calgary
We are so pleased to hear you enjoyed our amazing service and found the caravan comfortable. Thank you for your wonderful feedback!
everything went well.
Staff explained everything well.
Booking process is simple.
Staff was polite.
28 June 2026
Reply from CanaDream RV - Calgary
We're so glad our team provided clear explanations and a simple booking process. We appreciate your kind words!
Reply from CanaDream RV - Calgary
We're so glad you had an easy pickup and enjoyed our proactive approach and discussion. Thank you for your strong recommendation!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.