We had a great time with our RV from CanaDream. The staff was very helpful at pick up and got us started off on the right foot. Everything about the RV was awesome. We did the platinum plus, so we... See more
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Everything went really smoothly regarding booking / online check in etc. We loved our RV - nice and up to date and very comfortable. Had loads of fun exploring at our own pace. Only negatives (sma... See more
Company replied
Everything about our experience with CanaDream was absolutely wonderful! The booking process was smooth, and the campervan itself was clean, modern, and perfectly equipped for our trip. A special shou... See more
Company replied
Overall, a positive experience with newer, clean model and good customer service. A couple small suggestions for improvement: - stabilizer bars or similar would really help control the RV movement w... See more
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Company details
Written by the company
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
Written by the company

- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
Contact info
Crosspointe Drive 292154, T4A 0V1, Rocky View County, AB, Canada
- 1-403-259-5447
Start Planning your Dream Road Trip
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The best way to see the Rockies and the…
The best way to see the Rockies and the company itself are transparent with no hidden agenda other than facilitating trips like that. The vehicles are well maintained and as such, a lovely place to call home for the duration of your trip - I would happily return to Canadream.

Reply from CanaDream RV - Calgary
We had a really great time, but...
We had a really great time! The Guys in the Office were very friendly, although we had a few points to argue about. We were able to stay calm and respectfull, thats the main thing!
If we keep our eyes on the RV there are a few little things to criticise: the mattress, it is absolutely Impossible to sleep on it without a topper or anything similar. It is so thin, an just lying on wood. We are only 40, but had backaching after a few hours. So we bought a topper ar wallmart.
The fridge is really in a bad quality, so it broke after a drive over a bumpy street. Which costs us about 800 CAD, because the plasticshelf in the door fell out when we opened it the next time and also the plasic hook ar the fridge door. This must not happen in a RV! Still arguing about this point.
What we really missed were some places to hang up the towels. No hooks or anything else... Where should we dry the wet towels? Maybe this would be am idea, to fix some hooks, maybe at the bathroomdoor?
But the were just really tiny things. In summary, we would always come again!

Reply from CanaDream RV - Calgary
The RV was in perfect condition
The RV was in perfect condition. I had no probelms at all. The staff I dealt with were fantastic and the showed me complete operation.

Reply from CanaDream RV - Calgary
Everything was great
Everything was great. Planning on a return visit.
Two minor issues:
1. The difference between potable and non potable water was not explained during the check in.
2. The faucet in the kitchen sink broke on first use.

Reply from CanaDream RV - Calgary
Easy and efficient
Rental was super easy and pickup and drop off were quick. Highly recommend, saved us so much money!

Reply from CanaDream RV - Calgary
Safety deposit and Pick up times
We didn' like Thatcher the safety deposit had been withdrawn from the Credit card Account, instead just blocking the amount. That lead to extra costs of more than 70 € (withdrawal and refund).
Furthermore we didn't like the late Pick up time (free of charge) on the first Day vice versa the extra costs of 100 CAN $ for an earlier pick up.

Reply from CanaDream RV - Calgary
The staff were really helpful and made…
The staff were really helpful and made the whole rental process very easy. The van was good and gave no trouble during our vacation

Reply from CanaDream RV - Calgary
The Caution was a Bit of pain in the…
The Caution was a Bit of pain in the Axx. Because of the difference between Euro and Dollar.

Reply from CanaDream RV - Calgary
Fun but super pricey $$$$$$$$
The RV rental was a wonderful family experience. We were pleased with the service we received when picking up our unit in Calgary. Having flown to Calgary, we had to outfit the RV with the living essentials that we "expected" would be in the unit. We were charged for everything from kitchen essentials to towels and blankets. These are the types of items that "should" be included in the already expensive process. We chose to drop off in a different location so there was a cost with that choice so we are not referencing this additional cost.
The 28foot RV handled very well for a larger vehicle. We were happy with the choice of unit we rented.
Overall, we will not be choosing to rent an RV again, not because of the negative experience but because of the unforeseen and costly additional expenses that we believed should be included into the original rental cost.

Reply from CanaDream RV - Calgary
The staff couldn't have been more…
The staff couldn't have been more helpful & our RV was fantastic! We would definitely hire from Canadream again.

Reply from CanaDream RV - Calgary
Was a very good experience from start…
Was a very good experience from start to finish to how Friendly the staff where to showing you everything you needed to know would highly recommend them and would use canadream rv again

Reply from CanaDream RV - Calgary
The experience was great
The experience was great. Personally, I would have liked more electrical outlets near the table.
The fridge lock latch needs to be better.

Reply from CanaDream RV - Calgary
De instructions were very good
De instructions were very good. Camper was clean, everything we needed was on board.

Reply from CanaDream RV - Calgary
It was great when I first got the…
It was great when I first got the camper. Was greater when I was returning it. And even the best after that when I wanted to find my lost items that I left in the vehicle.

Reply from CanaDream RV - Calgary

Reply from CanaDream RV - Calgary
Broken process and promises
We reserved the RV 8 Mo in advanced, at that time we’re told “Free use of the pots pans kitchenware package “ whelp through the excitement we forgot to ask for it I guess until at our campsite 2 hours away😞 , when we returned the unit we mentioned it and they didn’t take accountability. Instead blamed us for not asking for it. That’s NOT great customer service

Reply from CanaDream RV - Calgary
Everything from pick-up to drop-off…
Everything from pick-up to drop-off went very smoothly. The personnel were friendly and helpful, and the vehicle was well-kept and clean. Overall, it was a great experience—I would definitely rent from CanaDream again.

Reply from CanaDream RV - Calgary
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