Would have been a 5 star but customer service wasn't great, I asked several times about a fixing kit and no response.
Company replied
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Review summary
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I purchased a Thule awning off campernation with all the associated fixing kit to fit a Carado t447.was working to a short time frame delivery was tight .i have to say i have nothing but praise fo... See more
Company replied
Regular contact after initial request for quote. Had a reminder which I was happy with and they matched a cheaper price from someone else. When matched price increased, Phil held original one for ord... See more
Excellent advice and guidance from Phil on awnings before purchase. No pressure selling just genuine advice and support. Great price when purchased and fast delivery also offer of guidance by phone... See more
Company replied
Company details
Written by the company
At CamperNation, we're not just retailers—we're fellow adventurers who understand the joy of outdoor living. We specialise in premium products for caravan enthusiasts, motorhome owners, and glamping businesses, carefully selecting only the finest awnings, accessories, glamping structures, saunas, and outdoor essentials that enhance your experience under the open sky. What truly sets us apart is our dedication to personalised service. Finding the perfect awning for your seasonal pitch or the ideal luxury glamping pod for your site requires expertise and attention to detail. That's why we offer one-on-one consultation with product specialists, custom sizing assistance tailored to your specific setup, and friendly, knowledgeable support throughout your purchase journey. Our customers often tell us how refreshing it is to speak with real outdoor enthusiasts who understand both the products and the lifestyle. We partner with reputable brands known for exceptional craftsmanship and durability. Every product we offer delivers genuine value—not just in competitive pricing, but in longevity, performance, and the enjoyment it brings to your outdoor adventures. As an independent British business, CamperNation was built on authentic passion for outdoor living, deep product knowledge, and unwavering trust with our customers. We take pride in helping people discover the perfect balance of freedom and comfort that makes outdoor life so rewarding. Whether you're upgrading your seasonal pitch, expanding your glamping business, or preparing for your next touring adventure, the CamperNation team is here to support your journey every step of the way.
Contact info
United Kingdom
- 02080642643
- info@campernation.co.uk
- campernation.co.uk
4.4
Excellent
83 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Phil @ Campernation was a great help…
Phil @ Campernation was a great help and couldn’t do enough to assist in my purchase. From help with choosing the best awning for my motorhome to arranging personalised delivery dates he was fantastic. Would definitely recommend
18 March 2026
Unprompted review
Reply from Campernation
Thanks so much for the kind words, really appreciate you taking the time to leave this.
Glad we could get the right awning sorted for your motorhome and make the delivery work around you as well.
If you ever need anything else as you get more use out of it, feel free to get in touch.
Best wishes,
Phil
Great knowledge and service
I recently contacted Campernation for some advice on an awning to fit my vintage Eriba caravan. Phil made contact with me and offered some absolutely first class advice and awning options. I'm looking at the possibilities open to me and Phil has agreed to let me know when the stock I'm interested comes in. Exceptional communication, knowledge and service. Thank you.
12 March 2026
Unprompted review
Reply from Campernation
Thanks very much for taking the time to leave this, it’s really appreciated.
Vintage Eribas can be a bit more involved to get right - glad the advice helped and you’ve got a clear idea of the options.
I’ll keep you posted as soon as that stock comes back in.
Best wishes,
Phil
Awning Purchase
Excellent advice and guidance from Phil on awnings before purchase. No pressure selling just genuine advice and support. Great price when purchased and fast delivery also offer of guidance by phone if needed when putting it up. Excellent service would highly recommend. Thank you Phil
1 February 2026
Reply from Campernation
Thanks very much for your kind review Karen. Glad we could help!
Reply from Campernation
Thanks very much for your review Helen
Easy process with Phil and was very…
Easy process with Phil and was very good in all dealings I was happy to purchase from here and have praised the deal with others on my seasonal site
Thank you Phil
15 January 2026
Unprompted review
Reply from Campernation
Thanks very much for leaving a review - I hope you have a great season with your new awning!
From start to finish
From start to finish, the customer service was brilliant, we always got a response within a day,sometimes it was in minutes. Very helpful and informative.
I would highly recommend this company,their prices are highly competitive and the service first class really couldn't fault them.Great experience
9 January 2026
Unprompted review
Phil is an outstanding retailer and his…
Phil is an outstanding retailer and his after sales communication is second to none.
He has helped me to get an awning delivered to Portugal and whilst there were many many problems with the Portuguese customs procedures, which turned out to be a logistical nightmare, he has stayed in constant touch throughout both with myself and the delivery company
I can not praise this company highly enough as it is one of the most professional companies that I have had the pleasure to do business with
I would highly recommend them.
19 December 2025
Unprompted review
Reply from Campernation
Thank you very much for the review. I’m really glad we were able to get everything sorted and thanks again for your patience!
Great company to buy from
I will definitely use this company again. Easy to deal with great customer service by Phil and fridge delivered as promised
8 December 2025
Unprompted review
Reply from Campernation
Thanks very much for the review Kevin, glad we could help
Impressed with service
Kept informed-quick response to query via email - pleasant respectful support.
Arrived on time.
New what I wanted but didn’t know which was best place to buy it - scrolling your site convinced me to use yours.
2 December 2025
Reply from Campernation
Thanks very much for taking the time to leave us a review - glad you were happy with the service too
Very knowledgeable staff
Communication was A1. Phil is very knowledgeable about products he sells. Awning arrived super quick, would highly recommend.
17 November 2025
Reply from Campernation
Thanks very much for taking the time to leave a review - glad we could help!
Reply from Campernation
Thanks very much for your kind review!
Fantastic experience with this company
Fantastic experience with this company. When we purchased our Full Awning the carpet was out of stock we were given a date when the carpet would probably be sent to us and true enough it arrived. We would definately use this company again.
18 November 2025
Reply from Campernation
Thanks for sharing your experience, Esther. I’m really glad everything arrived as expected, and I hope you get plenty of use from your new awning.
One of the best companies I’ve ever…
One of the best companies I’ve ever dealt with nothing was to much trouble and Phil was brilliant very helpful.
27 October 2025
Reply from Campernation
Thank you very much for your kind words – we really appreciate you taking the time to share that. Very glad to hear you had a good experience, and it was a pleasure helping you.
Great service.
Great service. Kept up to date. Also got advice. Waiting on stock to place another order
27 October 2025
Reply from Campernation
Thank you for the lovely feedback – I’m really pleased to hear you were happy with the service and advice. We’ll be in touch as soon as the new stock arrives, and I appreciate you coming back to order again.
Very good service and knowledgeable…
Very good service and knowledgeable helpful staff
13 October 2025
Reply from Campernation
Thank you very much for your review – I’m really glad to hear you were happy with the service and found the team helpful. We really appreciate the feedback.
I got what I wanted in reasonable time
13 October 2025
Reply from Campernation
Thank you for your review – we're pleased to hear your order arrived as expected and that you got what you were looking for.
Campernation an excellent resource
Super resource for everyone who has a camper/caravan and enjoys the lifestyle. Really informative!
13 October 2025
Unprompted review
Reply from Campernation
Thanks very much for your kind words Anne — really glad you’ve found our website useful!
Excellent customer service!
Wouldn't hesitate to buy from Campernation again. Phil was so knowledgeable and understood our specific needs. Alongside Walker awnings, Phil took great care to ensure that the right awning was purchased. Great communication and support. Many thanks!
28 August 2025
Reply from Campernation
We really appreciate the kind words and delighted to hear you're happy with the service - thanks!
Reply from Campernation
Thanks very much for your review
Great customer service, highly recommended company
Great customer service, communication was excellent, and they were very willing to help with queries. Awning arrived quickly, and subsequent queries were answered promptly.
Very good pricing on their awnings and accessories.
Highly recommended
28 August 2025
Reply from Campernation
Thanks very much for recommending us - enjoy your new awning!
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