Calvin Klein United Kingdom Reviews 

264
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the excellent material quality, stylish design, and great fit of the clothing and various accessories available on the platform. People also deeply appreciate the remarkably smooth shopping process, helpful tracking updates, and generally fast delivery times provided when placing orders online. Some reviewers were not happy with significant delivery delays, missing parcels, and poor communication regarding the status of their online product shipments. Customers also noted frustrating experiences with unhelpful customer service representatives and occasional unexpected problems concerning inaccurate product sizing or manufacturing quality control issues.

What people talk about most

Product

Clients share ambiguous opinions on product as many reviewers frequently praise the comfortable fit, stylish... See more

Delivery service

Consumers find delivery service to be deeply mixed, as opinions on shipping times vary widely among... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the stylish designs,... See more

Order

People report ambiguous experiences with order processes, as many reviewers praised the smooth transactions,... See more

Customer service

Reviewers highlight negative aspects of customer service, describing support as unresponsive, unhelpful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great value. Nicely packaged. Only negative , never received any communication to say it was being delivered or had been delivered I had requested a safe place but found the parcel by accident. W... See more

Company replied

Rated 4 out of 5 stars

I can only rate the delivery experience as I am still awaiting purchased items to be delivered today. I appreciate that the items being shipped from Netherlands, and that shipment went fast through th... See more

Company replied

Rated 4 out of 5 stars

Firstly, I'd like to state my experience could have been a five as the items are lovely. But the website was a real pain as it kept buffering or saying item not in stock and then when loaded they were... See more

Company replied

Rated 3 out of 5 stars

Been seeing a lot of items advertised on Instagram so i ordered a fair few things . I've got to say the quality for Calvin Klien is shocking. At sale prices i don't mind but at full price think they... See more

Company replied


Company details

  1. Clothing Store
  2. Baby Clothing Store
  3. Children's Clothing Store
  4. Fashion Accessories Store
  5. Men's Clothing Store
  6. Women's Clothing Store

Written by the company

Across underwear, jeans, apparel, accessories, home and fragrance, Calvin Klein creates essential pieces that translate its American fashion roots to an international audience.


Contact info

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3.5

Average

TrustScore 3.5 out of 5

264 reviews

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3.5

All reviews

(264)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delayed Delivery

Delivery received. Thank you

7 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We really appreciate you choosing our brand and your comments help us continue to improve!

If you'd like to tell us more about your experience or if there's anything we can still help with, please contact our Customer Service team via our Contact Us page.

Rated 5 out of 5 stars
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.

We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.

Rated 5 out of 5 stars

Great

Great no problems at all.

6 September 2026
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Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

I love the quality of the shirt and…

I love the quality of the shirt and also delivery service as well

6 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Efficient and easy

Efficient and easy. Great quality.

6 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Felighted

Absolutely delighted with my purchase, service was excellent. Quality service. Great value.

5 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!

Rated 1 out of 5 stars

Inspite of Royal Mail information…

Inspite of Royal Mail information saying parcel delivered no such parcel is found on or in our property the photograph is not even taken on, in, around our property and no neighbours haven’t seen it either. Hopeless service by Royal Mail.

5 September 2026
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Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.

We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.

Rated 4 out of 5 stars

I loved the product

I loved the product

5 September 2026
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Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

I regularly shop at Calvin klein

I regularly shop at Calvin klein, the clothes are top quality and style. There is a good selection to choose from! Delivery is always well communicated so I know when it will arrive. Definitely shop here again

4 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Base to you system very straightforward…

Base to you system very straightforward and simple and quick and easy delivery

4 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Calvin Klein experience

The order was dispatched as soon as they could due to heavy demand. The Post Office delivered it when they said. It arrived on the day they said. Very pleased with the order.

3 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!

Rated 4 out of 5 stars

Unreliable Royal Mail service !

I can only rate the delivery experience as I am still awaiting purchased items to be delivered today. I appreciate that the items being shipped from Netherlands, and that shipment went fast through the Europ. Unfortunately the process slowed down once the delivery has been handled to the Royal Mail. It is ridiculous how slowly the process their shipments! I understand that there was BH on the way, but today is the cherry on the top: I have finally received an email confirming delivery between 08:15 and 12:15 . The items has not been delivered during the 4 hours slot! Instead, when checking tracking I have discovered that it has been changed to 07:30 to 19:30 !!! CK please stop using Royal Mail! This company is no longer reliable ! You will loose UK clients if you will stay with Royal Mail any longer

2 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Everything arrived in very good…

Everything arrived in very good condition. The quality is excellent, and they look really great.

3 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Parcel has now arrived.

Parcel hasn't arrived yet, no updates after 28th August 26. Still in Netherlands as far as I can tell, waiting to be shipped. Today is 2nd of September '26.
Updated 3rd of September '26 and changed my rating to 5 star, as I have today recieved my order and I am delighted with the jeans. Thank you.

2 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!

Rated 1 out of 5 stars

ORDERED UNDERWEAR ON THE 26TH/27TH OF…

ORDERED UNDERWEAR ON THE 26TH/27TH OF AUGUST STILL NOT HERE CK DONT DO EXPRESS DELIVERY AS ITS COME FROM HOLLAND SO DEFINITELY UNHAPPY WITH THE SERVICE WONT ME DOING IT AGAIN

26 August 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.

We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.

Rated 2 out of 5 stars

I ordered these in good time for my son…

I ordered these in good time for my son for his birthday but delivery was delayed so much that they were not here in time. Not the service I expect from someone like Calvin Klein!

1 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.

We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.

Rated 5 out of 5 stars

Good quality products

Delivery, service and good value for money. Updated emails about the delivery times and tracking. Calvin Klein provides good quality clothing, shoes and accessories. A well satisfied customer.

1 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Rated 5 out of 5 stars

Great Quality and Excellent Style

As a regular customer I must say I’m really happy with my experience with Calvin Klein. The quality is excellent, the design is stylish and timeless, and everything feels well made. The fit is great, and the whole shopping experience is always smooth and enjoyable. I’m very pleased with my purchases and would definitely recommend Calvin Klein to others. I’ll be shopping here regularly as I am doing !

1 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Good quality products

Good quality products. Up to reasonably big sizes.

1 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Great quality as expected very very…

Great quality as expected very very comfortable and regular updates with postage will be back for some more when they are back in stock.

1 September 2026
Calvin Klein United Kingdom logo

Reply from Calvin Klein United Kingdom

Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!

Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!

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