Great value. Nicely packaged. Only negative , never received any communication to say it was being delivered or had been delivered I had requested a safe place but found the parcel by accident. W... See more
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Created with AI, based on recent reviews
Across underwear, jeans, apparel, accessories, home and fragrance, Calvin Klein creates essential pieces that translate its American fashion roots to an international audience.
Amsterdam, Netherlands

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I have not received my order yet what is going on

Reply from Calvin Klein United Kingdom
Asked for feedback on a product that has not even arrived with me!!
Update 02/09/2026 the items have now arrived and are all ok. I did not have to contact the CS team.

Reply from Calvin Klein United Kingdom
I was not given an option of express delivery and each time i tried ti mke payment the website crashed.

Reply from Calvin Klein United Kingdom
wrong size sent out online chat demanded pictures of everything instead of apologising and sending out the right size

Reply from Calvin Klein United Kingdom
Prompt email to let me know that my items are back in stock and I was able to purchase immediately! Fast delivery and excellent packaging.

Reply from Calvin Klein United Kingdom
Placed an order two days ago for click and collect and heard nothing. No updates whatsoever.

Reply from Calvin Klein United Kingdom

Reply from Calvin Klein United Kingdom

Reply from Calvin Klein United Kingdom
Being sent a trustpilot link to review an item that STILL hasn’t arrived?? Yeah, that probably says all you need to know about CK delivery and services!
Can’t give feedback on the product because it still hasn’t arrived .. and all for the privilege of paying £4.90 for quick delivery!

Reply from Calvin Klein United Kingdom
First time ordering from Calvin Klein and will definitely do again. Bought Jeans which are of the highest quality and the fit amazing. The ease of ordering, returning the jeans as I bought the wrong fit for my body shape, re-ordering and the cost of the items were second to none. Great Experience!!

Reply from Calvin Klein United Kingdom
Great price, slightly slower delivery than expected though.
Did get email saying they were very busy so I knew about the delay.

Reply from Calvin Klein United Kingdom
For the price I paid, I would've expected the shipping to be quicker.

Reply from Calvin Klein United Kingdom
Order a three pack of boxers in large. Instock at point of order and received confirmation email. 2 days later, received email stating items now out of stock and order was cancelled! Then received an email asking me if I was enjoying my purchase and to leave a review!!Ridiculous

Reply from Calvin Klein United Kingdom
Packaging is very obvious, this was a birthday present that has now been ruined because CK make sure the brand is plastered all over the packaging.

Reply from Calvin Klein United Kingdom
Firstly, I'd like to state my experience could have been a five as the items are lovely. But the website was a real pain as it kept buffering or saying item not in stock and then when loaded they were. So took twice as long to order. Nonetheless, delivery was fast and as stated at the start the items were just what we expected. Thanks

Reply from Calvin Klein United Kingdom
Very pleased with the order process and communication. Order arrived in good time and as expected… leading to a second order on receipt

Reply from Calvin Klein United Kingdom
I had a bad experience. The site offered me 10% if I sign up for newsletter. But once I tried to apply the discount explaining that value is not sufficient. I ordered for £72. It didn't say what value is sufficient. Extremely annoying!

Reply from Calvin Klein United Kingdom
Good price. Quality products. Shipped and delivered quickly. Really pleased with everything.

Reply from Calvin Klein United Kingdom
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