Ordered 2 cakes from here recently. The first was a large surfer board cake. This cake's decoration was a poor standard in comparison to the photo online. They made no adjustments to the decoratio... See more
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Caker Street is a one stop cake shop for all your occasions. You name it we cake it. We are an online cake shop delivering all kinds of cakes, cupcakes & party accessories the next day all over England.
Contact info
Unit 7, Barrett Industrial Park, Park Avenue, UB1 3AF, Southall, United Kingdom
- 02039003100
- info@cakerstreet.com
- cakerstreet.com
Hasn’t replied to negative reviews
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70th birthday cake didn’t arrive on time
Ordered a cake for my mother’s 70th birthday. It didn’t arrive on the scheduled delivery date / in time for the celebration. The company promised me a refund but it has not materialised. They are not responding to my emails.
DO NOT BUY FROM THIS CAKE COMPANY
DO NOT BUY FROM THIS CAKE COMPANY
I ordered a 16th birthday cake for my daughter it was supposed to be delivered the day before her birthday and due to DHL putting it through the wrong system I did not get it in time!
It arrived on her birthday with a 24hr delay , half her birthday was gone by the time it came and it wasn't there for when she woke up and it was a surprise, a surprise that was ruined because I spent the whole day the day before trying to find out where the cake was! Reason , well DHL didnt scan it in when they collected it therefore it sat for a whole day doing nothing when it should have been delivered the next day! It causes me a great deal of stress and the cake company didnt ring me back and still haven't replied to my phone messages iv left or my watts app messages, they are totally ignoring the whole appalling ordeal.
The cake arrived today on the day of my daughters birthday and let's just say it looks like a child has decorated it! Not worth the extortionate amount it cost me which was £110 and to top it off it wasn't even the right bloody colour! It was bright pink not neutral subtle colour that it is in the picture and half the decoration looked like it was missing on top! Im actually disgusted and iv requested a refund or at least 50% refund but they are ignoring all correspondence including my emails no response at all, poor customer service by ignoring everything, no phone call back no email back and no watts app message back disgusting. Carrie-Ann woolf
Everything went with out a hitch…
Everything went with out a hitch website easy to follow so many cakes all looking delicious the hardest part was choosing what cake to have it was a very good experience keep up the good work a very happy customer will recommend thank you
Easy to order and a large selection of…
Easy to order and a large selection of designs to choose from. Many guests complemented the cake last year and so we decided to go with Caker Street again.
It’s not cheap but if you want the best…
It’s not cheap but if you want the best it costs the extra. My daughter was delighted with the cake and everything went as promised. Give them a try I would highly recommend them.
Exceptionally understanding fella…
Exceptionally understanding fella called Deepak took my order and very helpful. The cake arrived today in perfect condition for a 60th party tommorow with no dramas or delays. Thank you Deepak.
Amazing cupcakes 🧁
I ordered 6 cupcakes which taste amazing. The design was great my partner loved them. They had so many great cake designs on there website. The delivery was well packaged and wasn't damaged which I was worried about. Definitely will order again
Dennis helped with a very short notice…
Dennis helped with a very short notice order to ensure we received a cake for parents belated 60th anniversary celebration after dad sufferex a concussion and fractured coxic on the day of their anniversary and couldn’t celebrate
DO NOT ORDER YOUR CAKE FROM THIS COMPANY!
Ordered a birthday cake for my wife’s 40th, the cake was delivered broken apart. I emailed photos of the damaged cake and was sent a reply stating terms and conditions for refunds. Have not heard anything back from this company to offer even a partial refund. DO NOT ORDER YOUR CAKE FROM THIS COMPANY ESPECIALLY IF ITS FOR A SPECIAL OCCASION. Absolutely embarrassing
Fantastic selection
Fantastic selection, good website to use and navigate. Delighted
The cake was a absolute delight
The cake was a absolute delight. Service was very friendly would definitely go back again.
Plain iced birthday cake - simply fantastic
I recently ordered a plain iced (large) sponge, with extra writing on it for my husband's 60th birthday party. It was delivered excellently, well packaged and as promised. On opening the aroma was mouth-watering, taking the cake out, it was just perfect and ready for me to personalised. As for eating it, it was light and fluffy with just the right amount of sweetness in the cream and jam and there wasn't too much icing (just right). Totally thrilled and with a huge family, of 8 children and currently 21 grandchildren, I will be making further orders. Amazing value for money and saved me so much stress. Thank you!
Ordering a cake for my son’s birthday…
Ordering a cake for my son’s birthday was an easy and seamless process. The range of customisation on offer was extensive and welcomed. We ordered a SpongeBob cake and it was fantastic, the kids at the party loved it and everyone wanted to eat Patrick! The cake was lovely, i will definitely use Caker Street again.
Always order my cakes from here never…
Always order my cakes from here never had any problems perfect if you have left it last min x
Ordering the cake cake was very easy…
Ordering the cake cake was very easy with lots of options... The cake was very well presented and packaged very well . Unfortunately I know this has no reflection on the bakery but the was never a time slot allocated so I had to take a day of work waiting for it to be delivered...baring this perfect
A very wide choice of designs
A very wide choice of designs and delivered by DHL who are a lot more reliable than many couriers
Cake was ordered with no issues
Cake was ordered with no issues. Will add more comment once i have the cake.
My cake was damaged from poor packaging…
My cake was damaged from poor packaging during shipment and they completely ignored me! It is just a scam! There are lots of other complaints about this place on Facebook.
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