I bought a cake for my sons birthday a month before and the cake arrived 2 days after his birthday , I asked for a refund and they said they will but its been 1 and a half months and still no refund I... See more
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Absolutely brilliant company to deal with. The cake was for my son who lived away and was a surprise birthday cake. I had a few questions which were answered and dealt with immediately. I also asked... See more
Absolutely disgusting customer service. After receiving my cake which cost me £100 and it’s for a 40th birthday. The writing is wrong and damaged. When I rang them about this situation they fobbed me... See more
Fantastic cake and fantastic delivery service - the kids loved it and so did the adults. Would highly recommend.
Company details
Written by the company
Caker Street is a one stop cake shop for all your occasions. You name it we cake it. We are an online cake shop delivering all kinds of cakes, cupcakes & party accessories the next day all over England.
Contact info
Castle Street 97, Edgeley, SK3 9AR, Stockport, Edgeley, United Kingdom
- 0203 900 3100
Hasn’t replied to negative reviews
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I bought a cake for my sons birthday a…
I bought a cake for my sons birthday a month before and the cake arrived 2 days after his birthday , I asked for a refund and they said they will but its been 1 and a half months and still no refund I have emailed and texted but no answer
Very easy to make your order will do…
Very easy to make your order will do another review one i have seen the cake
Great communication and the cake was…
Great communication and the cake was beautiful and delicious
This review receives a one star rating…
This review receives a one star rating only as zero stars is not an option. I ordered a cake for my daughter’s birthday, upon opening the box the cake was damaged and looked nothing like the image from the website. The icing was so hard it was difficult to cut the cake, the cake itself was incredibly dry. Left with a very upset 7 year old and despite numerous attempts to contact Caker Street via phone, email and WhatsApp, I have received no reply. I would recommend avoiding this business at all costs. A very expensive mistake.
Fantastic cake and fantastic delivery…
Fantastic cake and fantastic delivery service - the kids loved it and so did the adults. Would highly recommend.
Absolutely disgusting customer service
Absolutely disgusting customer service. After receiving my cake which cost me £100 and it’s for a 40th birthday. The writing is wrong and damaged. When I rang them about this situation they fobbed me off saying someone will get back to you and hang up on me without tacking my contact details. So I rang back 3 times but they kept hanging up on me. Don’t use this service go somewhere else
Absolutely brilliant company to deal…
Absolutely brilliant company to deal with. The cake was for my son who lived away and was a surprise birthday cake. I had a few questions which were answered and dealt with immediately. I also asked for my time slot to be changed at the last minute and they kindly did so, nothing was too much trouble. The cake was simply perfect and tasted delicious, I will definitely be ordering again.
Barbie doll cake
Got the Barbie doll cake.
Amazing loved it
Daughter was happy and everyone was impressed

Reply from Caker Street - Stockport
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