C-Date UKReviews 

I was scammed by this company nearly 2 years ago, I keep getting threatening letters from a company demanding £304.
they threaten that debt recovery is being carried out. initially this was part of a bigger scam, that cost me £6000.00
but this German solicitors keep coming back offering a last chance to pay before legal action.
i was informed by the city police crime fraud department. don't pay, as they have no legal challenge to this without taking it to small claims first.. to which they won't want to do..

SO ADVICE DON'T PAY THE LETTERS

I used this rip off site for a week and it was rubbish. I cancelled but they have sent me a nasty demand email. I owe them nothing. Luckily my sister in law is a solicitor, she has looked at it and agrees that it’s a total scam. I won’t be paying them anything they threatened me with a debt collection agency. Just scamming bullies avoid don’t use this. I’m happy to see them in court.

GB-2024-06-23-259654691

I cancelled my subscription to this service. Very difficult to find out how to cancel. They are demanding that I pay for further subscription after cancellation. No replies to emails but now threatening me with debt collection. I have a very serious medical condition and the stress of this is exacerbating my symptoms. I paid £10 for a bit of fun and it has now turned into an absolute nightmare. I am seeking legal advice regarding their business practices and menacing behaviour.
I am receiving emails at 0430 in the morning. . My advice would be to avoid at all costs.

Scammers. Like the rest I emailed them to cancel and now getting court letters off some fraud in Germany.

I practice law, my son made a stupid mistake and signed up to this scam site with my card. The initial payment would seem to be a sign up subscription fee. Payments of £49.99 would then leave my account on a subscription like basis, some twice in the same week. Looking like a higher premium subscription had been triggered. After a series of attempts to cancel to no avail (unanswered E-mails and calls and endless cycle of following a process to cancel billing which ended up back at square one). I was left with no option but to freeze my card and contact the bank.
My colleagues and I think there is a strong case to take this to court and stop this site operating in the UK. Further liaison with foreign counterparts who are also of the same opinion.

Please can you also stop sending me mail after I canceled subscription after a long time and I don't owe you guys jack and you guys should stop acting like you just want to fraud people of their money.

Last year tried it, started a sub at offer rates. Wasnt as advertised. All fake profiles and asked to cancel next day with no reply. 2 months later they still taking money when bank flagged it up. Finally got a cancellation. 1 year later now getting T&D Rechtsanwälte GbRto try to get money fpr missed subscription. Cancellation mean its stopped. Will not be paying especially when the email correspondence can't even get my name right

I can even send multiple accounts of when i tried to contact with no reply and have the cancellation confirmation email. Keep pressing and i will take it to court and win

Update - laywer (if you can call them that )just going in circles and wont take any argument or proof, again another money grabber

Today another letter arrived demanding money. I have written 18 emails to c-date which have never received a response. I will save everything pending legal action if necessary.

This company are a disgrace, I cancelled my membership a week after starting and they still charged me 39 pound which I point black refused to pay because this is a fake website that advertises false profiles This violates trading standards and also data protection policies, I am also a respected solicitor here in the UK so believe me I know what I am talking about, now I have this debt collection company chasing me for 309gbp, this is a disgrace and I would be more than happy to take this natter to court myself, also got aj email back after waiting 3 weeks saying that there was no record of my cancelling which I had a feeling that they would say, what your doing is completely illegal even in Germany and I strongly advise you to think carefully about your next move

That's the very problem you never issued me with a cancellation notice and may I remind you as a business that in the UK consumers are protected under the consumer rights act of 2015, therefore you have failed to adhere to your rules and regulations as a business and that will not stand up in court, I hereby demand that this debt collection stops immediately with a cease and dessist

No date cancelled in March only just noticed still taking £39.99 tried again still not cancelled need help with this £160 gone out of my account

Horrid company that don't listen and don't make it easy to cancel. I'm prepared to take this matter to court to finally stop you ripping people off. I'm also a victim of this terrible company... it's nice you responded to a lot of people with the same problem that I have, but you don't seem to care or do anything about it. So I'll wait until you take me to court for the money. I've prove via e-mail asking you to end subscription and by the hundreds of bad reviews I'm not to sure you would will. Under english law we have a right to cancel you don't seem to listen. So good look trying to get money from me.

The email provided is the one I received the cdate emails from so it would be this email provided so now I'm just confused?? Could you not find it another way at all ?

I had canceled my membership several months ago by emailing to them requesting the same. I just got an email back saying I had to reply back again or fax them which is ridiculous. I kept getting emails to pay and received an email from T&D Rechtsanwälte GbR saying I have to pay around £300 which is ridiculous.

Total scammers! Avoid at any cost. I have try to cancel my subscription and they still have charge me. When I stop the money they send me emails about legal action against me. I only wonder who is going to take this case worth just over £300 . The cost of the case would be way higher than the imaginary amount of money that you claim I owe you. The proof of cancellation is your online cancellation form so you can send that to your “ so call lawyer “ and explain to him that you are actually have to refund me rather than asking me for money .i have now send screen shots of my numerous request to your “agency” . Along with cancellation of the circus I am expecting a full refund from you and I strongly suggest that you get your act together .

Following the message on trust pilot the email address i found out was ben_476 @hotmail.co.uk and the letter has come from a company called T&D Rechtsanwalte.

They are saying they are collecting for you and saying its 304.34 GBP but they expect the payment in euros. The contact details they have provided are collection@ c-date.co.uk.

The thing is that I require my account to be closed and unsubscribed before making payment so then to be sure no following up repeat performances will be happening once that is covered. So as i can not get into my account to do that if you can do that from your nend and thrn let me know with confirmation and then I can make the payment.

I can assure you there has been no recieving of any e.mail about the payment and you are accusing me of ignoring when there has been nothing coming through until the one has come in the post,

I have now attached screen shots of subscription cancelation requests made in the message box under the option account deletion which I require to be done,

The evidential documents I have are the screen shots of the requests I made on the contact page where I requested to be unsubscribed under the cancel account part for it to be canceled and where it has been submitted .

And I have been e.mailing C-Date many times today now just you are not reading it to keep up to date if you are not aware of any of that corespondence,
You really need to improve in your corespondence and keep up with reading messages when they come through rather than asume customers are not sending anything when they are but its you just not opening the message to read it, You need to be more motivated and keep up with reading what come through than making assumptions and asking people to do things they have already done. ,. what is the whole c date e,mail address ? Do you mean the one which is >>>
service@ c-date.co.uk because that is the one I have been sending to all day .

the evidential screen shot of the cancelation request has been sent, it is waiting in your inbox to be read and responded to. .

Joined December 2022. Cancelled 30 December. C Date continued to take the 39.90 subscription for 7 months from my account until it was spotted by me bank and cancelled on their advice. (I know should have seen it earlier). Re-sent cancellation email numerous times. Had ecollect who were investigating, heard nothing. Now T&D Rechtsanwälte GbR are chasing me for £309. Think CDate have had enough. Bullies.

I have had exactly the same experience as most here on C-Date and also believe it's one big scam! I started a premium 1 month subscription 3 weeks ago and have been trying to cancel for the last few days before the 7 day period they give you to cancel before the month is up. They have responded each time telling me to cancel via a link on the homepage, but the snag is there is no homepage! Frustratingly everytime I type the web address in it just takes me to the profile pages which you cannot cancel from, only delete the profile. This I know from experience does not mean that your subscription is cancelled. Very very frustrating.

I tried to go out and give up but I couldn't because they won't let you, and I received a payment letter from a cms collection company that is from Germany. they are scammers who steal from you

Absolutely a scam

Registered - paid a fee, tried to cancel in March but the website didn't work, now getting no response from the company to cancel my account and settle any payments

Reporting to authorities if no further progress

Total scam. Won't let you cancel free trial and then send legal letters through post.Well known scam.

They are based supposedly in Germany. They target UK daters hoping to scare them into sending payment as they can't do this in a EU court. Amazingly, they can't do this in a UK court. Ignore the clowns.