Have tried to cancel on 9 occasions by following their cancellation process to the letter. Have asked for confirmation but received none. I fully expect to have to do this through my bank. I get th... See more
Company replied

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Have tried to cancel on 9 occasions by following their cancellation process to the letter. Have asked for confirmation but received none. I fully expect to have to do this through my bank. I get th... See more
Company replied
Kindly cancel my c-date subscription associated with my email asap so that it is not automatically renewed. My profile name is Ron. After repeated emails and customer service form submissions, the can... See more
Company replied
I have just received a letter from a Solicitors in Luxembourg asking for an astronomical bill for services in April. They say it is the second letter sent this is the first I cancelled the subsc... See more
Company replied
Really poor quality site: no search functionality, and "matches" that it sends you are rarely from anywhere nearby, and don't necessarily have anything that you'd actually be looking for. You have... See more
Company replied
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Have tried to cancel on 9 occasions by following their cancellation process to the letter.
Have asked for confirmation but received none.
I fully expect to have to do this through my bank.
I get the impression that this is nothing more than a scam

Reply from C-Date UK
Scam company once you sign and send them emails so many no matter they keep charging. You £39.90 per month . Must Ovid and complain to the trading standards

Reply from C-Date UK
Kindly cancel my c-date subscription associated with my email asap so that it is not automatically renewed. My profile name is Ron. After repeated emails and customer service form submissions, the cancellation is still due with no response (Ticket#6ab52d85880f9a05702c29ac). I wish to also delete my account.

Reply from C-Date UK
Site is a joke, Trying to cancel is near impossible.
Avoid at all costs

Reply from C-Date UK
Absolutely awful site. Cancelled after a couple of days. It was shockingly poor. Now treatened with an email for outstanding £49.90 or I’ll have my assets removed and a debt collector??? I contacted the only way I saw how over a month ago and sent numerous emails saying not for me. Please cancel. No response until now. Don’t know what to do. I’ve emailed explaining this.
Still getting threatening emails from Martin bell. Can you please get back to me Mia before I look into taking this further. As I’ve had no correspondence from yourself or any of your colleagues in regards to my post on trust pilot. Today is the 7th sept and the emails demanding payment or payment will be increased is continuing. Considering the contract stated there’s a 14 day period for cancellation and I had cancelled within the first 2 days and had sent several emails in regards to this. I was well under the cooling off period.. Although I had 0 response from your company for over a month, think the fault was more at your end for lack of correspondence. Appreciate the cancelled in good will message. Did make me laugh. But took leaving a message on here to hear anything back at all. Please refer to other customers reviews regarding their issues with your company. And hopefully no one else will ever have to go through this ordeal themselves. Piss poor is the final thought.
Mia I appreciate you being the only person communicating with me in regards to this. I hope I won’t hear any more from your colleagues via emails.

Reply from C-Date UK
Dont bother and make sure ypu dont become a member coz you can't take it off afterwards One of the worst dating sites...there is no ppl to chat to and I can't even cancel my membership there is no link theh saying on their homepage to cancel it i have emailed few times over 2days for them to cancel it and heard nothing back...its very annoying...

Reply from C-Date UK
I "signed up" without even being aware that I'd done that, then was send a "second and final reminder" for a ridiculously high fee plus unspecified "costs" and interest, without ever being send a first reminder, or even an initial bill. And the dating experience - as far as I even remember it - was rubbish. In summary, don't touch C-Date with a bargepole, even if you have a really long bargepole.

Reply from C-Date UK
Really poor quality site: no search functionality, and "matches" that it sends you are rarely from anywhere nearby, and don't necessarily have anything that you'd actually be looking for.
You have to pay to send messages, and in the trial month it looks very much like anyone you send a message to has to have paid as well to respond (as opposed to other sites that let you reply for free).
Trying to find the system to cancel the subscription was convoluted, and not where it says it is from the help pages. They did at least actually do it for me, so it's possible that they've sorted that out. Rebilling automatically at four times the monthly cost is, at best, unethical - especially for a site that is this bad.
There are better sites out there - even POF is better than this.

Reply from C-Date UK
I have just received a letter from a Solicitors in Luxembourg asking for an astronomical bill for services in April.
They say it is the second letter sent this is the first I cancelled the subscription 3 days before the renew date .
I did not receive anyone back but thought nothing of it.
Now I have this legal letter and by all accounts I am not the first or last.
Company like these should be banned from this country they are a disgrace.
Don’t go anywhere near them.
D Turner

Reply from C-Date UK
Very poor customer service.
Do not reply to emails.
I've asked them not to renew my subscription.
No reply.
Luckily I used PayPal to subscribe.
Get a reply with no link to send reply
I notice below they are asking for more details.
I'm happy to do so but please provide a direct link

Reply from C-Date UK
This company is awful they trick you into a 9.99 monthly message system to try and hit you with a big bill after so now they are legally getting done by the looks of the reviews they do this to so many this app needs closing along with the other dodgy dating apps shocking behaviour do not go on this website its supposed to be one of the best but only for conning you out of money.

Reply from C-Date UK
I like this site very much and thinking that is very organize, I found the man’s very gentleman. Many thanks

Reply from C-Date UK
Passed on their threatening letter warning me of their plans to enforce a bank account levy, wage garnishment and forceful disclosure of assets via affidavit to my solicitor they are claiming I owe the sum of £350
I have news for them,I will see you in court, I hope you enjoy the publicity, I have nothing, so have nothing to lose. Any more contact via email or letters will be passed to my solicitor as I consider it harassment.

Reply from C-Date UK
This company is the worst...
Have just sent me an aggressive email demanding £49 for a membership I cancelled on day one of joining..
Stay away, my solicitor has their email and we will be considering legal action. If they do not retract their demand

Reply from C-Date UK
Beware
this site are scammers. I’ve read loads of user about these people. I asked emailed and it would not let me cancel the subscription. Then about three months later I started to get letters from a debt collection agency with loads of add-ons fees I won’t be paying you nothing your letters your constant emails from your debt collection. Agency will all be reported to the financial ambushment. I will also report you to the trading standards and the local authorities. You wanna be ashamed of yourselves trying to get money out of people and using the bullying tactic. Well it won’t work on me. See you in court that’s if it ever gets to court because there’s no court in the land will give you will let you serve an order on the fees and the malicious horrible NASTY people you are
DONT PAY please read uk law policy they need a court order which they can’t get because there outside the uk please read before letting these shithouse bully you into paying

Reply from C-Date UK
This site is an absolute disgrace. There are no real people on here only employees and fake profiles. Once I realised this I tried to delete my own profile after cancelling my subscription through iTunes. It just says unable to delete at this time. After a reply from them saying I have to cancel my subscription through iTunes before I can delete my profile I followed the instructions but still unable to remove my profile from view. This site should not be able to operate in this country. Beware of this con and do not sign up

Reply from C-Date UK
DO NOT USE THIS SERVICE
I cannot stress that enough. They are one of the only membership based entities I know of who wont close your account/suspend services upon missed payments. Most membership based services, if you miss the monthly fee, will suspend your account, and subsequently close it unless that months fee is paid shortly afterwards. These guys don't do that, they just keep racking up the charges, month after month, adding "late payment fees" much in the same way as Credit Cards/Loans work. I opened an account with them, used it for a week or so, realised it was a really poor product and just stopped using it (assuming that the account would autoclose after they weren't able to take the membership fee). I totally forgot about them for nearly 6 months, then one day I get an email from a German collections agency (T&D Rechtsanwälte GbR) demanding £410 on behalf of their client C-Date. After reviewing the invoice, C-Date had continued to charge me for 6 months, adding additional late fee's, interest and other charges relating to them chasing up this debt. I literally can't even remember the last time I've come across a company that operates in this way...not only do they offer a "piss poor" product, but they deliberately utilise a model designed to fleece people out of money unless they read the T&C in thorough detail (because after reading it in retrospect, specifically looking for this information, it took me a fair amount of time and patience to see the bit which stipulates they would do this).
The real kicker in this situation is if you are (like me) UK based, T&D Rechtsanwälte GbR can't be added to Debt Management Plan's because they are based in Germany, and they don't recognise them. I got into a fair bit of other debt around the same time due to being made redundant, and relied on Step Change to help me get control of the situation. But they could help with these guys...and they are serious...don't think just because they operate outside the UK they can't get the Balifs involved... because they can...and I'm now down 1 laptop as a result of this.
Do yourself a favour and keep away from these scammers...

Reply from C-Date UK
This site is rubbish . Full of escorts and woman after money for photos and people that just ghost you . The site needs to make a setting that they must get back to you even just to say no thanks . Steer clear of this site

Reply from C-Date UK
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