C-Date UKReviews 

I have also like many others it seems, received a letter claiming I owe £313.59 from a law firm in Germany which also has extremely poor ratings.

I tried cancelling with this company but it was impossible. I felt it was a scam and contacted them on many occasions to cancel and was told it was cancelled. And now this! Furthermore I tried to log in but cannot get through as it says my account is suspended until payments have been made. It also states that I have been contacted twice for payments of subscription, however there is no where, not by email or post that I have received this.

Do not go anywhere near this app/site! It’s not ok!

I don't even remember signing up to this site but I clearly did as they have my email address and address, I have been receiving letters saying I owe money. After looking into it and hearing what others have said they seem to be con-artist so I ignored it not wanting to fall short of any scams, now Im receiving emails saying I have been passed onto a debt collection agency and Owe nearly $400. I have never even used the service, this is completely unfair and this company should be stopped immediately.

Full of Bots and is near impossible to leave and cancel subscriptions and Customer services Just Don’t care!

Looks like I am their latest victim, I have written two letters to cancel my subscription, no reply, I have an email from their customer services saying my subscription and membership has ended on the 19th September. But they are still trying to take money from my account and on checking on their site they have kept me as a premium member, I have raised a dispute with PayPal, sent loads of emails but no reply. It is in black and white that you said no more payments will be taken but you have. I have done everything you asked to cancel my subscription. Ie letters and speaking to your customer services, I have their email stating it ends on the 19th, since then no one will speak to me. Could you please confirm it has ended and no more payments, it should not be this hard. I feel they do everything just to take money of you and make it impossible to leave.

I keep getting fraudulent debt collection letters from this company despite never having heard of it before. They say I have a gmail account linked despite using iCloud. Complete scammers and I will be reporting this as fraud.

I just received a letter from them for the first time in almost two years. I have never had any use or knowledge of this website before the letters started. When I spoke to their legal team, they sent me a log full of records, email addresses and names that do not belong to me.

I have emailed several times asking for the letters to stop and any alleged outstanding charges to be written off as I have never used this company before

I have been contacted by Advokat Radoslav Koychev on behalf of C-date claiming that I am have to pay 303 euros by 16/09/24 for a unpaid subscription which I NEVER signed up too.

Complete scammers!!!! I will be taking this further if i have not heard from anyone. I have sent multiple emails to C-date and Advokat Radoslav in hope i will receive a response but nothing.

Complete scammers, Action fraud are aware!!

The whole site is a con and a scam. They make it very difficult to find out how to cancel and it is nit straightforward. The site is full of bots, this becomes ever clearer when they try to trap people by hiding away the cancel option avd then hitting them with additional charges, I stopped the payment as I wasn’t sure how to cancel and now like 100’s of others are being threatened with debt collection and additional charges. This is how they make their money. They don’t reply to emails either, all part of the scam. DO NOT USE THIS SITE .

I cancelled my subscription to this service. Very difficult to find out how to cancel. They are demanding that I pay for further subscription after cancellation. No replies to emails but now threatening me with debt collection. I received a letter from CMS stating it is a second reminder but it is actually the first I'd received. I am seeking legal advice. My advice would be to avoid at all costs.
K. Max

Very poor company i cancel my payment alot before now they are keep sending me email that my payment is due and if i not pay that they will take leagel action
Is that for real if i already canceled why should i pay

Do not sign up for this I've been trying to cancel my subscription for the last 2 days and so far I've not heard anything back I've emailed them 3 times so far and no-one as got back to me . And when they say you can delete your subscription and profile on your profile page that is rubbish. Everything as been sorted now and my account as been cancelled thanks very much

This site is a scam
They won’t let you cancel on there site for membership
When you stop payments at your bank they get a debt collection agency onto you.
I’m currently trying to figure out if the debt collection agency is a legitimate or not
They are called eCollect

So my bank actually blocked this company and put a block on my bank account I had to go direct to my bank to resolve due to this being a major concern, fastforward 1 year I'm now receiving demanding letters from a company in Germany for money I apparently owe, I never even got past the main bit because my bank said no, all the same would love to see how they can even get this money as clearly this is a scam company and any judge would look at this and chuck it straight out... anyways avoid this company they will Rob you blind and then get a legal company involved

Signed up to this website over a week ago, and immediately realised I made a big mistake after looking at the reviews. I then tried to cancel immediately but it was impossible to do so. I then contacted them via their contact form requesting for my membership to be cancelled. There is not cancellation link on their website. I will be reporting this website and seeking legal aid.

Here is their response below:

Hello,

Thanks for your message.

Sorry you're thinking of leaving us.

To cancel your subscription you can find a link to our cancellation form at the bottom of the homepage.

Just fill in your details and submit. If you don't receive a confirmation email from us, you need to enter the information again.

If you prefer to send your own cancellation document, you can send it as an email attachment by replying to this email. Email only requests are not accepted. Don't forget to include your name and registered email address.

If you prefer, you can send your cancellation by fax or post:

Fax: 00 44 207 691 78 03
Post: Interdate S.A., 13, rue du Commerce, L-1351 Luxembourg. Luxembourg

IMPORTANT:
- If you use fax or post, your cancellation has to mention your registered email address otherwise it cannot be accepted.
- It must be sent at least 7 days before your renewal date, otherwise your subscription will be extended for a further period.

With kindest regards,
C-Date Customer Service

yes it is a scam,firstly started talking to a woman for a while who wouldn't swap numbers, then asked me to chat by email, then changed to another address then asked me to chat on another dating site which I would of had to sign to for, there's 5 or 6 profiles that are on there 24/7 which are just profiles set up by the company using a chat bot or AI

as other people have stated the cancellation form on the bottom of the homepage doesn't exist

my matches are 12 people no more no less

Absolutely untrustworthy site. They take larger amounts of money off you than first stated. When I cancelled they said I hadn’t done it in the allocated time so they would be charging me another payment which then turned out to be a three month subscription fee. I have had to block my payments on PayPal to make sure they don’t defraud me of anymore money. Stay well clear also the site it totally useless.

Do not use this company they state there is a cancellation form on there home page. This form doesn’t exist they will continue to deduct payments and will not accept a cancellation by email

Just received a debt collection letter from a company on behalf of C-Date. Have never had any card payments or direct debits attempted by C-Date on my bank account. Surely there would have been attempts to debit my card or take a direct debit IF there had been a subscription. Have reported this company to Action Fraud - Josef Scargill

This fraudulent site is a complete scam.
My bank advised me of this and blocked their attempts of taking any more money from my account. My good friend who is an investigative journalist has looked into the people behind this and will be publishing his findings. They have no legal rights to your money and are no better than thieves. Block their emails and ignore their threats.