Byzantium Collection Reviews 

560
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning jewellery and wonderful quality, highlighting that the vibrant pieces match the online pictures perfectly and bring many compliments. Buyers also appreciate the exceptionally prompt delivery service, neat protective packaging, and overall straightforward ordering experience, making repeat purchases very appealing. Some reviewers were not happy with occasional delivery hiccups or isolated product durability issues, mentioning instances where orders experienced unexpected transit delays. A few shoppers also noted that sorting out postal hurdles, such as unpaid postage or tracking down missing items, added inconvenience to their purchasing journey.

What people talk about most

Product

People report high satisfaction with the product, praising the beautiful design, amazing colors, and good... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and delight with their... See more

Delivery service

Consumers find delivery service to be efficient and prompt. Reviewers frequently mention receiving items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Received items amazingly quickly. Beautiful sparkly earrings and lovely quality presented in a neat little pouch. Have purchased 4 pairs already and so happy with them all. Colours... See more

Company replied

Rated 5 out of 5 stars

Perfect item and ive had compliments. They look lovely and did not cause any skin irritation. Thank you will definitely buy from you again.

Rated 5 out of 5 stars

A lovely necklace, beautifully packaged with care and attention. They were also very responsive when I reached out to check on the delivery time.

Company replied

Rated 5 out of 5 stars

The whole experience of buying from this company from ordering to receiving the jewellery was really positive. Ordering was straightforward and delivery was very prompt. The quality was fantastic an... See more


Company details

  1. Jewelry Store

Written by the company

Offering elegant and affordable jewellery since 1991


Contact info

4.8

Excellent

TrustScore 5 out of 5

560 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(560)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Didn't have the product we needed but promptly let us know and offered an alternat. We refused the alternative and without question they ordered in and delivered the product originally needed in good time.

5 July 2024
Rated 5 out of 5 stars

Love this shop

As always quick delivery and a perfect item received well packaged in a nice gift box.
Purchased for my daughter’s birthday to sparkle in the sunlight in her bedroom.

17 May 2024
Rated 5 out of 5 stars

Fantastic company

Fast delivery, lovely packaging, hassle free and their products are just stunning. I have ordered twice now and will happily order again. Fab company thumbs up from me….

17 May 2024
Rated 5 out of 5 stars

Extremely prompt delivery 😍

My amazing jewellery arrived less than 24hrs after I had ordered it online .
I have previously bought jewellery from this company and have been extremely pleased by it's quality . I am very fond of the Paua shell collection with it's blue and green tones . The included jewellery pouches are a welcome gift bag 😍

18 May 2024
Unprompted review
Rated 5 out of 5 stars

I bought a necklace as a gift which was…

I bought a necklace as a gift which was exactly as described. The item was a very good price and was delivered quickly. I wouldn’t hesitate to buy again.

6 April 2024
Byzantium Collection logo

Reply from Byzantium Collection

thank you for your lovely review, much appreciated.

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