Excellent service. Received items amazingly quickly. Beautiful sparkly earrings and lovely quality presented in a neat little pouch. Have purchased 4 pairs already and so happy with them all. Colours... See more
Company replied
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Review summary
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Perfect item and ive had compliments. They look lovely and did not cause any skin irritation. Thank you will definitely buy from you again.
A lovely necklace, beautifully packaged with care and attention. They were also very responsive when I reached out to check on the delivery time.
Company replied
The whole experience of buying from this company from ordering to receiving the jewellery was really positive. Ordering was straightforward and delivery was very prompt. The quality was fantastic an... See more
Company details
Written by the company
Offering elegant and affordable jewellery since 1991
Contact info
Unit 4 Springbridge Mews, W5 2AB, London, United Kingdom
- 020 8566 4100
- byzantium@byzantiumcollection.co.uk
- byzantiumcollection.co.uk
4.8
Excellent
560 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I like your jewellery i have one or two…
I like your jewellery i have one or two pieces but i unpacked and now cannot find it so will order another necklace ☺️
25 February 2025
Reply from Byzantium Collection
Thank you so much for this lovely review, much appreciated : ))
Earrings are stunning
Earrings are stunning, exactly as advertised and very good price. Delivered promptly.
28 January 2025
Pleased with necklace
Pleased with necklace . It is as photo on website . Very pretty and decent quality.
Excellent delivery time, packaged well and cannot fault this company for their speedy response.
15 January 2025
Unprompted review
Great product and service and really…
Great product and service and really fast delivery
2 January 2025
Honest opinion
Communication service product and delivery was excellent Would certainly use again
26 November 2024
Excellent customer service
I unfortunately ordered the wrong item and got in touch via email
There were very quick to respond and sorted out the problem straight away
Excellent service
25 November 2024
changed size of the angels…
You guys changed the size of the angels wings I have been ordering for years. I think I bought at least 30-40 pairs from you as I keep loosing them and giving them away as a gift. In this recent order I think I ordered another 3 pairs and I was very disappointed you changed the size and made them so small. I didn’t see that coming as I couldn’t see it on the picture. I have no use for them now and I am very sad as I loved the original size and would be happy to pay more for bigger size. Can you offer both sizes? These are children size and I would not wear them.
24 November 2024
Reply from Byzantium Collection
Dear Nadia, We took the larger gold colour from the range and introduced the smaller ones. We make those changed from time to time. We have done the same thing in the silver colours as well. Having said that, nothing to worry about; I will send you three pairs of the larger earrings today, free of charge.
Kindest regards
Ahmet
As described and arrived quickly.
24 November 2024
Quick and great quality
24 October 2024
Delivery was very fast the earrings I…
Delivery was very fast the earrings I bought were lovely but tarnished within a month
8 October 2024
Good product
Good product , recieved my order in a timely fashion and the quality / Price for this item was very good.
4 October 2024
It was easy to browse the products
It was easy to browse the products. I appreciated the size of jewellery being given. A great range of styles.
My order arrived quickly.
27 August 2024
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