Byzantium Collection logo
Visit website

Byzantium Collection Reviews 

560
•
TrustScore 5 out of 5

4.8

Jewelry Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning jewellery and wonderful quality, highlighting that the vibrant pieces match the online pictures perfectly and bring many compliments. Buyers also appreciate the exceptionally prompt delivery service, neat protective packaging, and overall straightforward ordering experience, making repeat purchases very appealing. Some reviewers were not happy with occasional delivery hiccups or isolated product durability issues, mentioning instances where orders experienced unexpected transit delays. A few shoppers also noted that sorting out postal hurdles, such as unpaid postage or tracking down missing items, added inconvenience to their purchasing journey.

What people talk about most

Product

People report high satisfaction with the product, praising the beautiful design, amazing colors, and good... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and delight with their... See more

Delivery service

Consumers find delivery service to be efficient and prompt. Reviewers frequently mention receiving items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Received items amazingly quickly. Beautiful sparkly earrings and lovely quality presented in a neat little pouch. Have purchased 4 pairs already and so happy with them all. Colours... See more

Company replied

Rated 5 out of 5 stars

Perfect item and ive had compliments. They look lovely and did not cause any skin irritation. Thank you will definitely buy from you again.

Rated 5 out of 5 stars

A lovely necklace, beautifully packaged with care and attention. They were also very responsive when I reached out to check on the delivery time.

Company replied

Rated 5 out of 5 stars

The whole experience of buying from this company from ordering to receiving the jewellery was really positive. Ordering was straightforward and delivery was very prompt. The quality was fantastic an... See more

Company details

  1. Jewelry Store

Written by the company

Offering elegant and affordable jewellery since 1991

Contact info

4.8

Excellent

TrustScore 5 out of 5

560 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(560)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

I loved the jewellery but was returned…

I loved the jewellery but was returned to post office as the full price was not paid by the company sending it so I had to pay it then it was delivered,

7 March 2024
Byzantium Collection logo

Reply from Byzantium Collection

Hi, I'm so sorry about this, it should not have happened we always put the correct postage for each order. I have sent a dm to you now to discuss sorting out a way to compensate.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. I had a small error in my order, I gave them a call and a lovely chap not only put it right, but gave me a small gift as compensation. Above and beyond type service!

28 February 2024
Byzantium Collection logo

Reply from Byzantium Collection

So pleased that we were able to sort the error, thank you so much for this lovely review : )

Rated 5 out of 5 stars

I have bought from your company and…

I have bought from your company and allso sold you products in my shop I used to have very good quality and it sold very well

15 January 2024
Byzantium Collection logo

Reply from Byzantium Collection

Thank you so much for taking the time to write this review, much appreciated.

Rated 5 out of 5 stars

Charming earrings

Charming earrings, people have commented how lovely they are.

Very quick delivery.

8 January 2024
Byzantium Collection logo

Reply from Byzantium Collection

Lovely, thank you for the review.

Rated 5 out of 5 stars

Perfect

Really fast delivery, lovely earrings. Recommended

13 December 2023
Byzantium Collection logo

Reply from Byzantium Collection

Thank you for this lovely review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look