I just love that I get to shop from almost all around the world with reasonable shipping rates. Very convenient and apps are somewhat user friendly. The downside is the shipping time frame. Sometimes... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service is great and reliable. What would make it a better experience is faster/swift notification once the they're shipped after consolidation. My experience was that "ready to ship" status was q... See more
I made a purchase from Korea and it suppose to be shipped to Singapore. However, I used the wrong Buy&Ship platform and the item will be shipped to Hong Kong instead. I realised it and informed Buy&Sh... See more
Pretty seamless process, don't ever try to use their website, I think they gave up building it, its a mess that doesn't load. But the app is easy to use & gives options to buy on your behalf or to shi... See more
Company details
Written by the company
Buy&Ship is your trusted partner in unlocking a world of exclusive products and unbeatable savings. Our virtual shopping assistant solves common international shopping problems—such as checkout errors, payment issues, and signup troubles. Expand your reach with our network of virtual addresses in 12 countries, enhanced by package consolidation services for affordable global shipping. Trusted by 2M+ users, we make it easy to buy from 50,000+ overseas platforms across Asia, America, and Europe. With Buy&Ship, the world’s best products are just a few clicks away!
Contact info
Cheung Sha Wan, Kowloon, Hong Kong
- support@buyandship.today
- buyandship.today
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
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Cost were not competitive
22 July 2026
Charged extra due to their mistake and delayed shipping
I’ve never had a missing parcel so that’s great. But I have to mention that there’s one they weighed it wrongly the first time and they charged me extra right before shipping it out. As they would get you to pay during consolidation which I did but once it reached the stage of shipping it out of Hong Kong, they charge me an additional $21. If they have weighed it correctly the first time, I would’ve consolidated my shipping in another way and perhaps saved some money and also not have delayed shipping because of this hiccup.
17 July 2026
I don't know why the customer center exists
"We can notify the warehouse to verify shipment to confirm if it contains your other jackets, should you require this service, and there is no extra cost. Kindly let us know your decision." ??? Ha. They said like they are giving me a huge offer. They think I am stupid or was born yesterday. If they checked my orders and email history from their server, I didn't have to waste my time and money. I don't know why the customer center exists.
21 July 2026
Reply from Buy&Ship
Hi customer,
Thank you for taking the time to share your feedback, and we’re sorry for the frustration you’ve experienced.
To clarify the situation with your order: the reason there were two shipments under one proxy order is that the merchant dispatched the items separately, even though they were placed under a single order. This can happen when items are shipped from different origins as part of one order.
Our offer to notify the warehouse and verify the shipment was not meant to sound like a special favor, but rather as part of our standard support process to make sure your items are correctly tracked and delivered. We understand your time is valuable; however, some clients prefer that we do not open their boxes to check the contents, so we always seek your permission before doing so.
If you still have any unresolved concerns, please contact our customer service team, and we’ll be happy to assist you promptly. Thank you for your understanding and patience.
Reliable, cost-effective, good customer service
Have done many shipments with them without any issues. Prompt customer service. Good pricing.
22 July 2026
The ease and efficiency of Buy & Ship
Just an awesome and efficient process, from start to finish.
22 July 2026
Very easy to use
15 July 2026
Been a loyal customer to buy n ship…
Been a loyal customer to buy n ship since 2020 until now.
23 July 2026
It was great but why Thailand warehouse…
It was great but why Thailand warehouse closing when I just found you :(((
8 July 2026
Great service and trusted
23 July 2026
smooth process from oversea warehouse…
smooth process from oversea warehouse to the doorstep
22 July 2026
Order arrived in Good condition and…
Order arrived in Good condition and things were east to update . It just took long
22 July 2026
Very satisfied with the item..
13 July 2026
Received with one item plastic bottle…
Received with one item plastic bottle damaged. But customer service say it is a common occurrence during the hot summer season, so no damage compensation was offered.
22 July 2026
Using the proxy service and the…
Using the proxy service and the purchase was done quickly but unfortunately, no updates were given when one of the items was out of stock until I received the parcel.
Should have a WhatsApp number for customer services.
22 July 2026
I'm very satisfied using their service…
I'm very satisfied using their service all support are ready when needed.
22 July 2026
Overall
Overall, I had a good experience with this purchasing service. The ordering process was smooth, communication was clear, and the item arrived safely in good condition. Everything was handled professionally, and I appreciate the effort. Thank you for the great service!
22 July 2026
Able to get the items I wanted with…
Able to get the items I wanted with ease via Buy&Ship. Easy to use interface.
14 July 2026
Hassle free and resonable rate
15 July 2026
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