We bought from Cannock branch last year. I found communication with them poor, when putting offers in they were not getting back to us to say if offer had been declined or accepted, I only found out i... See more
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Can’t believe this company they are supposed to be in the business of selling house but seem more interested in ticking boxes. Due to their arrogant attitude I lost a house I was purchasing, the apol... See more
Company replied
Really impressed with Butters John Bee, in particular James Purvis- Turton whom came out to do a house valuation for us and was thorough and efficient. We were extremely happy with the service and wou... See more
Incompetent - can't even carry out basic admin tasks or keep their own records up to date.
Company details
About butters john bee - Estate and Lettings Agents Stafford
Information provided by various external sources
Butters John Bee provide property and auction related service for both residential and commercial property across Staffordshire, Shropshire and Cheshire.
BOOK YOUR FREE VALUATION
Contact info
17 Salter Street, ST16 2JU, Stafford, Staffordshire, United Kingdom
- 01785 246000
2.9
Average
5 reviews
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We bought from Cannock branch last…
We bought from Cannock branch last year. I found communication with them poor, when putting offers in they were not getting back to us to say if offer had been declined or accepted, I only found out if I chased. Once our offer was accepted, the advert stayed online, for sale for two months after. The advert was in the window of the shop up until a month before we moved in. We later discovered they had a special agreement with the seller that they would leave it live just incase they had a better offer. Disgraceful behaviour and very immoral. We’ve moved and happy now but I would encourage others to not deal with them.
5 September 2026
Unprompted review
Incompetent
Incompetent - can't even carry out basic admin tasks or keep their own records up to date.
25 June 2026
Unprompted review
Really impressed with Butters John Bee
Really impressed with Butters John Bee, in particular James Purvis- Turton whom came out to do a house valuation for us and was thorough and efficient. We were extremely happy with the service and would not hesitate to recommend to other people.
5 May 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Can’t believe this company they are…
Can’t believe this company they are supposed to be in the business of selling house but seem more interested in ticking boxes. Due to their arrogant attitude I lost a house I was purchasing, the apology I was given does not change this. All I can say is I do hope they review their company policy in favour of business sense and customers. If I could less than one star I would
8 March 2025
Unprompted review
Reply from butters john bee - Estate and Lettings Agents Stafford
Thank you for your constructive feedback. We will take this into consideration.
Today Adam from the Stafford office…
Today Adam from the Stafford office visited my late mother's house to value it.
It was obvious that he knew the local housing market and he was very professional and had a pleasant manner and gave excellent advice regarding the valuation.
30 January 2024
Unprompted review
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