Don't get me wrong with 3 stars, I love the concept of the product but I have bought quite a few of these and I feel they need to be sturdier, they break/perish quickly and I just feel for the price... See more
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Review summary
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Brilliant products. Only gave 4 stars due to problem with original colour I ordered and took a while to be delivered. Easy to use and the QR code to show you how to set it up is brilliant. The bottle... See more
Company replied
The hay rack I ordered was fine no issues. But the length of time for buttercup pet products to dispatch it was unreasonable and well beyond their website stated timings. I emailed to chase it up and... See more
Company replied
I love these bottle holders - much easier than the pain of having the wire. These are sturdy, easy to fit, cut colours, cute logo and hopefully being hung on the inside will keep the water at a more e... See more
Company replied
Company details
Written by the company
Our mission is to make small pet companionship easier and more fulfilling, by creating innovative, high-quality products using ‘planet in mind’ materials and manufacturing techniques. Based in Sheffield in the UK, we manufacture all of our products using 3D printing technology. This manufacturing method allows us to update our products constantly, meaning our customers receive the best possible products!
Contact info
22 Chatsworth Park Road, Gleadless, Gleadless, S12 2UF, SHEFFIELD, United Kingdom
- 07709742646
- info@buttercuppetproducts.co.uk
- buttercuppetproducts.co.uk
3.4
Average
234 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically takes over 1 month to reply
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Great product
Great product, easy to fit on my different enclosures easy to move hight for my rabbits
3 June 2024
Reply from Buttercup Pet Products
Amazing! 🤩 Thank you for your kind words 🙏
Excellent service
Excellent service, I messaged as I'd realised I'd ordered all bottle holders same colour but one of them I wanted a different colour ect pink, I messaged and they were quick to reply and they changed it fir me with no problems.
Bottles are fab and the holders are good quality aswell as such a good idea as easier to get bottle out rather than struggling with a bit if wire.
I have 2 older children with learning disabilitie and they could never manage to do the water but they can now, so highly recomend this company and thier products 😀.
6 June 2024
Unprompted review
Reply from Buttercup Pet Products
Thank you so much for taking the time to write such a great review! We really appreciate it! :)
So glad I only ordered one to try out
So glad I only ordered one to try out, original order arrived broken so they sent out a replacement, replacement has lasted less than 4 months and broken in the same way as the original arrived, the bases are too weak and brittle to be worth the money paid for it
6 February 2024
Reply from Buttercup Pet Products
Hi there, we are so sorry to hear about the issues with your bottle holders. We want to get this sorted for you! Please contact us at hello@buttercuppetproducts.co.uk and we shall get this resolved! Many thanks, Jordan :)
Really good quality item
Really good quality item. Great customer service too. I also have two bottle holders and they are excellent too. Thank you
23 May 2024
Reply from Buttercup Pet Products
Thank you for taking the time to give us such amazing feedback! :)
Bottle holder
Good product, arrived in good time, feels strong and keeps the bottle upright so doesn't leak so much.
31 May 2024
Unprompted review
Reply from Buttercup Pet Products
That is great to hear! :)
Quick delivery
Quick delivery. Really good products with nice colours to choose from, I have had zero issues with mine so far! My only suggestion would be to add an option for double sided sticky bits as an attachment idea! I have a pet sideboard so I’ve stuck mine to the inside wall instead of screwed and so far so good :)
13 May 2024
Reply from Buttercup Pet Products
This is something we are in fact looking into! Watch this space... :)
Second time buying this product got…
Second time buying this product now got 6. Makes changing bottles easier and access for water for my disabled pig easier.
9 May 2024
Reply from Buttercup Pet Products
That is a lot of bottle holders! Thank you :)
We love these bottle holders
We love these bottle holders. We have 4 now. They make changing the water so easy, no more wires which always pop off.
29 April 2024
Reply from Buttercup Pet Products
That is great to hear! The wires are so annoying aren't they! :)
Absolutely spot on
Absolutely spot on, couldn’t find a bottle clip that fitted securely on our c and c cage and I detest the metal clips that come with the plastic bottles so these bottle holders were my dream! They are so easy to use and change the bottles out and are very securely attached to the cage. Ordered larges for my piggies and a micro for my hamster and they have made water change time so much simpler!
1 May 2024
Unprompted review
Reply from Buttercup Pet Products
We love to hear this as it is exactly why we did our bottle holders in the first place! Thank you so much :)
Great sturdy products loved by TheSqueakLife
Great sturdy products loved by us at @thesqueaklife
24 April 2024
Reply from Buttercup Pet Products
Thank you so much for your feedback! :)
Game changer
🩷🩵❤️Game changer for water bottles so easy to fit to cage and to refresh water, Beautiful colours available . 🙏🙏
17 April 2024
Reply from Buttercup Pet Products
A game changer indeed! Many thanks for your feedback, it helps us do what we do! :)
The product is excellent
The product is excellent and the bottles are held securely and easy to change water in bottles without fiddly wires.
15 April 2024
Reply from Buttercup Pet Products
Thank you so much for your feedback! Long gone are the fiddly wires!
Bottle holder
Lovely item, suited the purpose it was made for, look s great and easy to install.
17 April 2024
You will come back..
Second order, and just as impressive and well made.
11 April 2024
Unprompted review
Reply from Buttercup Pet Products
Thank you so much! It's great to hear you shopped with us again! :)
Super!
Super quick service and a great product. Both Guinea pigs love their new water bottle setup. Many thanks!
2 April 2024
Reply from Buttercup Pet Products
We are so pleased your piggies love their new water bottle set-up! It means a lot, thank you :)
Great Product
The product was delivered promptly. It was easily installed and a great design. I would definitely recommend their pet water bottle holders.
25 March 2024
Reply from Buttercup Pet Products
A BIG thank you for your feedback, we really appreciate it! :)
Reply from Buttercup Pet Products
Thank you for your feedback! It means a lot to us! :)
Great product
Arrived quite quickly.
Good quality, easy to attached.
Great design to attach onto wooden side of guinea pig house.
25 March 2024
Reply from Buttercup Pet Products
Thank you for taking the time to give us your thoughts! We really appreciate such great feedback! :)
Reply from Buttercup Pet Products
That is so great to hear! Thank you! :)
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