Burrfection Store Reviews 

1,304
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the world-class quality of the products, often highlighting their beauty and functionality. People frequently mention the exceptionally fast delivery, with many orders arriving much sooner than expected, even from international locations. Reviewers also appreciate the reasonable prices and the wide selection of items available, often finding the best value for high-quality goods. However, some customers noted occasional product quality issues, including items not matching photos or having unexpected flaws. While shipping was generally fast, a few people experienced delays due to customs, lost packages, or unexpected import fees, causing order uncertainty.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and value... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the super fast and... See more

Quality

People report positive experiences with quality, consistently praising the high quality of products, with... See more

Price

Users describe positive interactions with price, often highlighting great quality products at very reasonable... See more

Order

Clients share positive opinions on order, with many reviewers reporting that their orders were processed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Learned of Burrfection during Covid times. Got really interested in knives and blade steels. Watched Ryky's videos on whetstones and sharpening many, many times. Eventually purchased seven knives,... See more

Rated 5 out of 5 stars

When I got into knives, I found burrfection on YouTube and learned so much from watching his videos. I am happy to support someone like Ryky, who is very knowledgeable and kindhearted to be sharing hi... See more

Rated 5 out of 5 stars

Thank you. Arigato gozaimasu. We purchased a MASAKAGE YUKI GYUTO 240mm. It is the finest knife that we have ever owned. Function and form are harmoniously blended; high craft and artistry... See more

Rated 5 out of 5 stars

Update- Burrfection finally responded and resolved my problem in a very fair way. I will state their shipping was extremely fast. They will not respond when requesting a refund and they will not p... See more


Company details

  1. Knife Store
  2. Home Goods Store
  3. Kitchen Supply Store

Written by the company

Burrfection Store sources knives from top Japanese craftsmen, and professionally designed sharpening products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(1,304)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fast shipping…

Was blowen away with how fast shipping was. Especially considering I am in new zealand. Knife arrived within a week and packaging was good. I can't fault burrfection for anything 😁

4 February 2026
Rated 1 out of 5 stars

False Advertising - You will receive Used Knives from China

I received the Knife with the wrong Saya. The owner Richard Yu agreed that I received the wrong Saya and said he would be replacing it. I did everything I needed to, but his company has yet complete my order. Now I am incredibly frustrated with the Burrfection Store as they are now ignoring my communications regarding the order they have not completed. Additionally, after looking into my order, they charged me nearly double what the same product costs at other online knife stores. (look for yourself, I paid $1950 at Burrfection Store and it costs half that at cutlery and more dot com. Search for takayuki-zangetsu-ginsan-sakimaru-yanagiba-with-saya-40987.) Their excuse was it was Import Duty that made the knife cost more. Not to mention you won’t see the Import Duty until after you pay online. This is not an ethical practice. Do not buy from this Store. Burrfection store is a big scam run by a YouTuber. Your knives will all come from China.

26 November 2025
Rated 5 out of 5 stars

Awesome!

Quick service and great packaging made sure my order got to me in great condition.

29 January 2026
Rated 1 out of 5 stars

No customer support

Package failed to ship. I reached out to support 3 times now and have gotten no response. No replacement updates, can't even cancel my order for a refund. I was just robbed

8 January 2026
Rated 5 out of 5 stars

Beautiful knife

Fast delivery.
Absolutely gorgeous knife, sharp right out of the box.
Simply drops through vegetables as though they weren't even there.
Well presented.

7 January 2026
Rated 5 out of 5 stars

Learned of Burrfection during Covid…

Learned of Burrfection during Covid times. Got really interested in knives and blade steels. Watched Ryky's videos on whetstones and sharpening many, many times. Eventually purchased seven knives, numerous whetstones, and now a cutting board. The products have consistently been world class, and the deliveries very fast. And Ryky is pretty darn good at making YouTube videos. Thank you!

8 January 2026
Rated 1 out of 5 stars

Support?

Zero customer support via web portal after 3+ attempts. When you read their terms of service they do not guarantee that products meet advertised specifications and you really do not know what you are getting. These are likely Chinese knockoffs cloaked with clever marketing.

6 January 2026
Rated 5 out of 5 stars

Product shipped right away and was…

Product shipped right away and was packaged with care. When product arrived it was in perfect condition and exceeded expectations. I was a little skeptical at first but I will recommend and definitely buy from here again!

5 January 2026

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