Burrfection Store Reviews 

1,304
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the world-class quality of the products, often highlighting their beauty and functionality. People frequently mention the exceptionally fast delivery, with many orders arriving much sooner than expected, even from international locations. Reviewers also appreciate the reasonable prices and the wide selection of items available, often finding the best value for high-quality goods. However, some customers noted occasional product quality issues, including items not matching photos or having unexpected flaws. While shipping was generally fast, a few people experienced delays due to customs, lost packages, or unexpected import fees, causing order uncertainty.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and value... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the super fast and... See more

Quality

People report positive experiences with quality, consistently praising the high quality of products, with... See more

Price

Users describe positive interactions with price, often highlighting great quality products at very reasonable... See more

Order

Clients share positive opinions on order, with many reviewers reporting that their orders were processed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Learned of Burrfection during Covid times. Got really interested in knives and blade steels. Watched Ryky's videos on whetstones and sharpening many, many times. Eventually purchased seven knives,... See more

Rated 5 out of 5 stars

When I got into knives, I found burrfection on YouTube and learned so much from watching his videos. I am happy to support someone like Ryky, who is very knowledgeable and kindhearted to be sharing hi... See more

Rated 5 out of 5 stars

Thank you. Arigato gozaimasu. We purchased a MASAKAGE YUKI GYUTO 240mm. It is the finest knife that we have ever owned. Function and form are harmoniously blended; high craft and artistry... See more

Rated 5 out of 5 stars

Update- Burrfection finally responded and resolved my problem in a very fair way. I will state their shipping was extremely fast. They will not respond when requesting a refund and they will not p... See more


Company details

  1. Knife Store
  2. Home Goods Store
  3. Kitchen Supply Store

Written by the company

Burrfection Store sources knives from top Japanese craftsmen, and professionally designed sharpening products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(1,304)

200 reviews in the last 12 months

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Rated 4 out of 5 stars

A great source for knives

I ordered online and everything went smoothly. I received a confirmation email and then a shipping notification. I was confused when I tried to track my order and was told that the shipper had canceled my order. Mt order arrived a few days later. I really like the knife I ordered and use it every day.

2 March 2026
Rated 1 out of 5 stars

Very poor product, even at its low price.

I realize one of those knives only cost $99, but it was a mess. The spine was bent in two directions, seriously, and one side had been ground to death trying to make it look straight.
I was a fan of The Burr King and his videos, but I am extremely disappointed with this product, even at the price. I won't bother to send it back, but I will not re-order from your business. That knife should never have been shipped!!!

2 March 2026
Rated 5 out of 5 stars

Stolen shipment replaced promptly

When I was receiving requests to review my purchase, I emailed I had not yet received my product. The did some research and discovered my package had been stolen while in FedEx custody (!). They sent me a replacement quickly.

26 February 2026
Rated 5 out of 5 stars

great leather stop

I had a leather strop as a kid to sharpen razor blades for microscopy and I forgot how great that tools is but this one is much better than the one I had because of its lager dimensions so much better for kitchen knives. The leather is flat and dense so easy to maintain the edge after sharpening.

11 February 2026
Rated 1 out of 5 stars

DO NOT BUY FROM HERE

Absolutely bonkers return systems and zero customer support. Got a Christmas gift that needed to be returned. Was told a month after first contact that I could return with no questions asked but was responsible for all shipping costs ($200+ from Canada to Hong Kong the lowest price). Then was ghosted for two months now with no reponse, no refund, nothing. All despite having confirmation from the shipper that it was delivered to the right person and location.

I'm now out the product, the money my wife spent on the product, and the shipping to send it back.

GIVE ME MY MONEY BACK!

1 January 2026
Unprompted review

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