Brummstadt Reviews 509

Great after market service . I chose to install myself and the crew helped me above and beyond . Tommy gave me very easy to understand instructions on how to program the OEM steering wheel buttons. Thanks again guys

The back up help when needed was excellent from Tommy and the boys at Brummstadt.I thougherly recommend the product and the support that they provide.

Vary good head unit would recommend

The unit is installed and working well with great online help from Tommy and others. The installation guide supplied is generic which I expected because of the diversity of vehicles it fits but most of the process is obvious.
A very good product which brings my Prado into the modern era.

A website that has a good layout, and search function.
Friendly support via email, with really quick replies. Great unit, but was surprised it was sent from China. But even still only took 5 business days after tracking note was sent. Had it fitted up in less than 15 mins, as I've installed similar in dozens of cars. Thanks again!

The personalised service provided by Patrick was exceptional, l was having a permission issue between the new unit and my mobile, while the problem was being investigated l was kept informed and in the loop, l was very happy with the service provided and the eventual outcome once all permissions had been allowed

Amazing customer service pre and post purchase. Tommy has helped with my queries promptly. I have accidentally paid with my card rather than using zip. Tommy had processed the refund right away with no questions asked. I then repurchase using zip. It's so refreshing to see exceptional customer service. I appreciate your time Tommy and well done! Definitely recommend 5/5!

Kevin was FANTASTIC.
SUPER FAST in replying to any issue i was experiencing to with was sorted out with great ease .
Highly recommended 👌

The experience with Brummstadt was smooth and professional. Communication was alittle slow at first but it was honest and fulfilling.
The end product is magnificent and surpassed my expectations. One or two minor hiccups along the way but expected when transforming a 12 year old car into the modern age.

Big Thanks to Patrick and service team at Brummstadt.

After installing unit we had trouble getting the SWC to work. There are so many variation to consider with cabling and specific model and make of vehicle it seemed no matter what we tried nothing would work. After contacting the service team and some friendly back forth to collect information we got there in the end. Now everything is great and the head unit works exactly as I had imagined.

Thanks!

Got the wrong facia to start with but this was quickly resolved. Have just finished installing and haven’t had chance to use much yet. But seems fine. Keep getting reminder to post review so hopefully all done. Cheers. Bit of a pain doing the review. Should be able to just submit with out codes ect

I recently brought a head unit for my 2015 Hilux ute, I dealt mainly with Tommy. Their advice and after sale service was a Ten out of Ten. I had a bit of an issue after the installation but with Tommy's advice it was sorted straight away, very helpful.

Huge shout out to Tommy and Patrick, their help with problem solving made my first install so much easier with the plug and play cables supplied for my Ranger . 10/10 for their the head unit awesome bit of gear 👍

Communication and dedication to solve issues

Quick response and very helpful

Great support from Patrick & Tommy. Aaron has done a good job in solving my issues. Thanks!

It was Tommy who made the whole experience great. His proffesionalism and obvious thorough knowlege of the product made my experience managable.

I dealt with Patrick all the way from start to finish and he helped me where needed. Can’t thank him enough for all his support and patience. Can’t recommend them enough.