Broadmoor employees are so friendly and helpful when purchasing; afterwards not so much. General Manager Travis Blake sent a letter to contact him if unhappy about anything. Won't return phone calls... See more
Company replied
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Broadmoor employees are so friendly and helpful when purchasing; afterwards not so much. General Manager Travis Blake sent a letter to contact him if unhappy about anything. Won't return phone calls... See more
Company replied
sales man and financial employees where great. condition of the jaco unit was poor. water leaks inside on front window, seat belt won't retract, heater does not work, none of the holding tanks show... See more
Company replied
We've now purchased 2 travel trailers from Broadmoor RV, even though we live in western Washington. They are always worth the drive, they offer far better service than the Jayco dealer near us, beat p... See more
Company replied
We were super pleased with the product, sales people (Chris), techs (Charles) and finance (John). Super nice people throughout the process - orientation was excellent. Only suggestion would be to make... See more
Company replied
In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck. Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually. The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it! Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
9145 Saint Thomas Drive, PO Box 2384, 99302, Pasco, United States
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Reply from Broadmoor RV SuperStore Inc.
Everyone was so helpful and easy to work with. No pressure for sales just honest explanations of the details of the RV and the coverage plans available. Fast easy service and the guys in the bays are patient and explain all you need to know to take the best care of your new RV.

Reply from Broadmoor RV SuperStore Inc.
This was our second major purchase from Broadmoor RV, and also the second from Angel M. As with our first purchase, it was a great experience. Angel, Molly and Trent are exceptional representatives for the dealership; and, when we deal with them we always feel like we're their only customer. Our first purchase was a Jayco trailer, and this latest purchase a Coachman motorhome. We are very happy with our purchase, happy with what we received in trade for our trailer, and the great pricing on our new motorhome. When you know that you will be treated fairly, it saves a lot of time from having to shop around. Broadmoor RV is our go-to RV place.

Reply from Broadmoor RV SuperStore Inc.
From the first time my wife and I went to go look at trailers the Boradmoor team was extremely helpful and kind. We didnt know what we were looking for at first and the salesmen gave us a lot of useful information we used while shopping around at other places. A few months pass and we’ve been around town and surrounding areas looking for our perfect trailer. We found ourselves back at Broadmoor when the time came to pull the trigger, and just like when we were looking the salesmen were very helpful. Throughout the entire buying process up until we hooked up and drove off the lot we were very pleased with the experience!

Reply from Broadmoor RV SuperStore Inc.
Very friendly and very easy to work with. Walk through on new camper was great !

Reply from Broadmoor RV SuperStore Inc.
Upfront, knowledgeable, and friendly.
My only con would be pricing of items that could be added seem to be more expensive than other places.

Reply from Broadmoor RV SuperStore Inc.
My husband and I walked into your location, not knowing what to expect and was greeted very professional and was approached by a sales rep named Angel. She had a great smile and asked how she could help, we explained we were wanting an r.pod and told her of our concerns and took us out to see what she could do. We told her we saw advertised that they had an r.pod and without a song and dance she took us right to it. She was versed in the knowledge and was very helpful. We bought it on the spot ! She was very helpful working us through the finances and met our needs. Whatever we wanted she was right on to make sure we got it. No matter how big or small she gave us straight forward answers. Angel is for sure the sale rep that takes care of you and she has made our buying a wonderful experience. Thank you and would not hesitate to recommend your business and Angel.

Reply from Broadmoor RV SuperStore Inc.
Pleased with the process from start to finish. From the knowledgeable sales, financing, and finally to the walkthrough at the end. All of our questions were answered in a thorough manner and everyone took the time to go above and beyond. We asked a lot of questions and they were all answered which is exceptional in comparison to our other experiences. Keep up the good work everyone.

Reply from Broadmoor RV SuperStore Inc.
Great service Chris was so helpful and explained everything. We are for sure happy campers!

Reply from Broadmoor RV SuperStore Inc.

Reply from Broadmoor RV SuperStore Inc.

Reply from Broadmoor RV SuperStore Inc.
I recently purchased a Jayco Whitehawk 32RL from Broadmoor RV. I did a lot of research prior to my purchase and knew exactly what we wanted. We are very satisfied with our purchase and enjoy the unit . The only negative was during the walkthrough, I discovered that the front windshield was cracked. A new windshield has been ordered. Overall our experience has been positive.

Reply from Broadmoor RV SuperStore Inc.
What an amazing seemless experience!!!
Our salesperson Angel was over the top with communication and service.
Chuck did our walk through, Molly financing....every one was over the top professional and so easy to deal with!

Reply from Broadmoor RV SuperStore Inc.
Thank you Broadmoor RV for making our purchase flawless. Your sales staff, finance staff and deliver staff are all tops.

Reply from Broadmoor RV SuperStore Inc.
Super friendly staff very knowledgeable on our RV. Made the purchase process painless and seamless. Thanks to Brad and Molly for all the help

Reply from Broadmoor RV SuperStore Inc.
Everyone at Broadmoor RV Superstore was friendly and helpful. We chose a pre-owned trailer, and later decided it was too large for our needs. There were no issues transferring our deposit to a better fitting trailer. We are very happy with our new purchase. Nelly and Kyle were both very knowledgable and helpful and we never felt pressured. A very nice experience.

Reply from Broadmoor RV SuperStore Inc.
Chris ,John,Joe,Liz and Paul were all fantastic - and anyone else we encountered there . Everyone was very helpful and knowledgeable about their jobs and jumped right in to answer any questions we had or needed help with - great teamwork from them all . Thank you !!

Reply from Broadmoor RV SuperStore Inc.
Excellent service! We couldn’t be more happier with our brand new trailer. Thank you to everyone at the Broadmoor family!

Reply from Broadmoor RV SuperStore Inc.
Chris was easy to work with. I knew what I wanted and he helped me get it

Reply from Broadmoor RV SuperStore Inc.
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