The product is genuine and good quality. Anyone can transform their wall into an art with this. Unfortunately my package arrived with cracks on the side. I think the delivery service could be improved... See more
Company replied
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Review summary
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Really impressed with the quality of these acoustic panels. They arrived well packaged and feel much more premium than I was expecting for the price. The wood finish looks great in person and the pane... See more
Company replied
Great service from start to finish, kept up to date with delivery and on the day tracking. Garden panels look fantastic on my shed and are easy to install and also easy to cut to size. Quality is... See more
Company replied
Ordered and with great communication was notified my delivery to be the following week on a specific day. Had a text from the driver and advised to call me with estimated time to make sure someone was... See more
Company replied
4.2
Great
18K reviews
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Good products and very competitive…
Good products and very competitive prices
👍
24 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Steve,
Thank you for your fantastic 5-star review!
We're delighted to hear that you're happy with our products and competitive prices. Providing great value while maintaining quality is something we take great pride in.
Thank you for choosing British Homes Direct!
Items as described made a perfect…
Items as described made a perfect feature wall for the living room A++
20 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Andy,
Thank you for your wonderful feedback. We're delighted to hear the panels were exactly as described and helped create the perfect feature wall in your living room. We really appreciate your support.
Kind regards,
British Homes Direct
Ordered black panels for the second…
Ordered black panels for the second time this week cant fault the company for quality and delivery thanks again will be ordering in the future
24 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Scott,
Thank you for choosing us again. We're delighted to hear you're happy with the quality of your black panels and our delivery service. Your continued support means a great deal to us, and we look forward to helping with your future projects.
Kind regards,
British Homes Direct
Great price looks amazing delivery fast…
Great price looks amazing delivery fast highly recommend
24 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Debbie,
Thank you for your fantastic review. We're so pleased to hear you're happy with the price, fast delivery, and the finished look of your panels. Thank you for your recommendation.
Kind regards,
British Homes Direct
This is 2nd time I've ordered from them…
This is 2nd time I've ordered from them , fast delivery at great prices, would use again
24 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Derek,
Thank you for your continued support. We're delighted to hear this is your second order with us and that you're happy with our prices and fast delivery. We look forward to helping you again in the future.
Kind regards,
British Homes Direct
Fantastic wall panels great price 3rd…
Fantastic wall panels great price 3rd order from them
24 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Jess,
Thank you for your fantastic review and for placing your third order with us. We're delighted to hear you're consistently happy with the quality of our wall panels and our prices. We truly appreciate your continued support.
Kind regards,
British Homes Direct
Reply from Britishhomesdirect
Hi Jacob,
Thank you for your kind review. We're delighted to hear you had a great experience with us. We really appreciate your support and hope to serve you again soon.
Kind regards,
British Homes Direct
Panel boards exchange.
I ordered some light grey panelling boards and LED lights from this company however the order got mixed up and I was left with dark grey boards and different LED,S in which I did not want.
I emailed the company back with pictures of the problem and they did their best to rectify this order.
The new order come without any problems.
I understand that with the amount of orders this company receives things can go wrong but be reassured that they will do their very best to put things right.
Good company,I will use again and would recommend also.
Thank you Britishhomesdirect.
24 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Vernon,
Thank you for taking the time to leave such a thoughtful review. We sincerely appreciate your understanding when the initial mix-up occurred, and we're pleased our team was able to resolve the issue and get the correct panels and LED lights to you. Your patience and recommendation mean a great deal to us, and we look forward to helping you again with future projects.
Kind regards,
British Homes Direct
Fast delivery and great service
Fast delivery and great service, would order from here again.
22 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Claire,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you were happy with our fast delivery and the service you received. Knowing that you would order from us again means a great deal to the whole team.
Thank you for choosing British Homes Direct. We look forward to serving you again soon!
Reply from Britishhomesdirect
Hi Stephen,
Thank you for your great review. We're delighted to hear you're happy with the quality of the panels and the value they offer. We really appreciate your support.
Kind regards,
British Homes Direct
Great product
Great product, delivery was great they delivered when said and delivery driver was pleasant, would use again.
22 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi,
Thank you for your lovely feedback. We're pleased to hear you were happy with the product, delivery service, and our delivery driver. We really appreciate your support and look forward to serving you again.
Kind regards,
British Homes Direct
Brilliant service told me the date…
Brilliant service told me the date being delivered and stuck to it. Easy to apply and look quality once done . Definitely recommend.
8 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Harry,
Thank you for your fantastic review. We're delighted to hear your delivery arrived as scheduled and that you found the panels easy to install. It's great to know you're pleased with the finished result and your recommendation means a lot to us.
Kind regards,
British Homes Direct
Reply from Britishhomesdirect
Hi,
Thank you for your wonderful review. We're delighted to hear you're happy with the quality of our panels and the value they offer. We truly appreciate your recommendation and your support.
Kind regards,
British Homes Direct
Loved loved how amazing this turned…
Loved loved how amazing this turned out! Highly recommend!
24 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Seniz,
Thank you for your lovely review. We're thrilled to hear you're so happy with the finished result. Your recommendation means a lot to us, and we hope you enjoy your new panels for years to come.
Kind regards,
British Homes Direct
I’m really happy with my boards
I’m really happy with my boards, easy to use, delivery was great, boards look great on the wall, bought the dark grey, super happy with colour!
24 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi,
Thank you for your wonderful feedback. We're delighted to hear you're happy with your boards, found them easy to install, and love the dark grey colour. It's great to know the delivery went smoothly, and we hope you enjoy the finished look of your wall.
Kind regards,
British Homes Direct
Great product 3rd order now this order…
Great product 3rd order now this order is the bathroom stuff
24 July 2026
Unprompted review
Panels curve
Only wrote a great review because I was promised an instant £10 refund. The panel boards bend so it’s a struggle trying to put them on the wall. Iv tried adhesive, nails and a drill and the top and bottom of these panels just stick out. Once you receive your order they will text you to write a great review for a £10 instant refund. Iv not heard anything back so they can keep it. Delivery was quick though but the panels curve .
The message “ Leave us a positive review and we will issue you with an instant £10.”
I am yet to receive this refund after leaving a positive review. So I just left an honest review instead
21 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Savs,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for the inconvenience caused.
We would just like to clarify that the £10 refund mentioned in our message was intended as a goodwill gesture to apologise for any inconvenience experienced with your order. It was never intended to influence or require a positive review, and we apologise if our message gave that impression.
We're also sorry to hear about the issues you experienced with the panels. This is certainly not the experience we want our customers to have, and we'd really appreciate the opportunity to investigate this further and help resolve the matter for you.
Please get in touch with our Customer Support team with your order details. You can contact us via our website live chat, email us at [info@britishhomesdirect.co.uk], or call us on **+44 7706 181840**. Our team will be happy to look into your concerns and do everything we can to assist.
Once again, we sincerely apologise for the inconvenience and hope you'll give us the opportunity to put things right.
Good communication
Good communication, left my package where I asked as I wasn't home, kept me updated about my delivery, looks ok but yet to open
24 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Karolina,
Thank you for your fantastic 5-star review!
We're delighted to hear that you were happy with your delivery experience. Providing a reliable and efficient delivery service is something we take great pride in, so your kind feedback means a lot to us.
Thank you for choosing British Homes Direct. We truly appreciate your support and look forward to serving you again in the future!
Kind Regards,
British Homes Direct
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