British Bullion Bristol office. We were seen very promptly by our advisor Mary. She was very knowledgable and friendly - efficient and really helpful in the information she provided. We were happy wit... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I'd looked at a few ways of selling but receiving a quote after I'd sent it off didn't appeal to me, in fact sending it anywhere. Luckily I found a local British Bullion office in Belfast who were mo... See more
Company replied
I recently sold a gold coin through British Bullion. I rang up first thing & got an appointment that morning in Oldham. The staff were very friendly & helpful, they verified the coin in a couple of mi... See more
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Nice central safe location with secure entry. Very friendly staff. Bullion transaction was very easy. Told terms of business were 5 banking days for proceeds of sale. An email would inform me that tra... See more
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Company details
Written by the company
British Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. British Bullion buys and sells gold, silver, platinum and palladium for customers across the UK. British Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton, Reading, Edinburgh, Glasgow, Belfast Dublin, Cork, Blanchardstown, Barcelon and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.
Contact info
Suite 1, 61-64 High St, Basment Level, SO14 2NS , Southampton , United Kingdom
- 023 8004 1001
- info@britishbullion.co.uk
- britishbullion.co.uk
4.9
Excellent
266 reviews
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Replied to 100% of negative reviews
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Reply from British Bullion
Many thanks for taking the time to leave us a review.
I am happy you received excellent service you received.
We look forward to welcoming you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Reply from British Bullion
Many thanks for taking the time to leave us a review.
I am happy you received excellent service from Jen in our Liverpool branch.
We look forward to welcoming you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Jen was amazing
Jen was amazing! Kept me updated throughout the whole process.
Provided me with a very competitive price. Smooth and fuss free transaction.
Amazing service! Would highly recommend.
29 October 2025
Reply from British Bullion
This is a brilliant review. Thank you!
We are thrilled that you found our services and Jen amazing!
We look forward to seeing you soon.
Kind regards,
Joanna MacDonald
Senior Bullion Operations
The girls behind the glass were…
The girls behind the glass were friendly and professional will recommend this company
30 October 2025
Reply from British Bullion
Dear Lorna,
Many thanks for taking the time to leave us a review.
I am happy you received friendly and professional service.
We look forward to welcoming you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Helpful and welcoming.
I turned up without an appointment and was welcomed.
The service I received was helpful and allowed me to transact my business to my satisfaction.
31 October 2025
Reply from British Bullion
Dear Mr Ashmore,
Thank you for this thoughtful review of our services. We are happy to hear you are satisfied! We hope to see you again soon.
Kind Regards,
Morgan Paterson
Highly recommend
Have used British Bullion in Bristol before and always found the staff very helpful, professional and friendly especially Mary. I would highly recommend them.
30 October 2025
Reply from British Bullion
Dear Freya,
Many thanks for taking the time to leave us a review, I am delighted you were happy with the service you received from Mary.
We look forward to welcoming you again.
Kind Regards,
British Bullion Team.
Friendly, helpful and knowledgeable staff
Friendly, helpful and knowledgeable staff. A nice and easy process to buy and order bullion.
23 October 2025
Reply from British Bullion
Dear Chris,
Many thanks for taking the time to leave us a review, I am delighted you were happy with the service you received.
We look forward to welcoming you again.
Kind Regards,
British Bullion Team.
I was very happy with the service you…
I was very happy with the service you provided for me and I will continue to do business with british bullion in the foreseeable future nice friendly atmosphere and jenny was very knowledgeable in the precious metals best regards ,peter.
29 October 2025
Reply from British Bullion
Dear Peter,
Many thanks for taking the time to leave us a review, I am delighted you were happy with the service you received.
We look forward to welcoming you again.
Kind Regards,
British Bullion Team.
The service was as i expected
The service was as i expected. Very professional and an enlightening.
22 October 2025
Reply from British Bullion
Many thanks for taking the time to leave us a review, I am happy you were satisfied with the service you received.
Kind Regards,
Sandra
Called them in morning to sell gold got…
Called them in morning to sell gold got appointment that afternoon easy process and money received in two working days.
20 October 2025
Reply from British Bullion
Good Morning Steven,
Many thanks for taking the time to leave us a review, I am delighted you were happy with the service you received.
We look forward to welcoming you again.
Kind Regards,
Sandra
Professional and helpful
Professional and helpful. Mary in the Bristol branch was very helpful.
9 October 2025
Reply from British Bullion
Dear Rebecca,
Many thanks for taking the time to leave us a review, I am glad you were satisfied with the service Mary provided.
We look forward to welcoming you again.
Kind Regards,
Sandra
A warm welcome was given and a sense of…
A warm welcome was given and a sense of professionalism whilst giving a down to earth approach, will definitely be using this service in the future.
16 October 2025
Reply from British Bullion
Dear Rebecca,
Many thanks for taking the time to leave us a review,
We look forward to welcoming you again.
Kind Regards,
Sandra
Oldham Office
First time using British Bullion Oldham Office. Appointment made over the phone for the following day. Staff knowledgeable and courteous. No hesitation in recommending this firm
15 October 2025
Reply from British Bullion
Dear Judith,
Many thanks for taking the time to leave us a review.
We look forward to welcoming you again soon.
Kind Regards,
Sandra
Reply from British Bullion
Dear Jaimie,
Many thanks for taking the time to leave us a review, we look forward to welcoming you again soon.
Kind Regards,
Sandra
BEST PRICE IN BELFAST
ENJOYED THE EXPERIENCE. VERY PLEASANT DEALER. GOOD PRICE COMPARED TO OTHERS WE HAD TRIED LOCALLY.
7 October 2025
Reply from British Bullion
Dear Mary,
Many thanks for taking the time to leave us a review and share your experience.
Kind Regards,
Sandra
Great service
Very helpful, quick and thorough. They offered a good price for my silver and bank transfer was quick.
16 September 2025
Reply from British Bullion
Many thanks for taking the time to leave us a review.
We look forward to welcoming you again ssoon.
Kind Regards,
Sandra
Reply from British Bullion
Dear Heather,
Thank you for your kind words and the 5 star review. I am delighted you were happy with service you received.
Thanks again for taking the time to review us.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Excellent experience
Very impressed with the way we were treated and a fair price given for coins
3 October 2025
Reply from British Bullion
Dear Julie,
Many thanks for taking the time to leave us a review.
We look forward to welcoming you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Reply from British Bullion
Dear Pete,
Many thanks for taking the time to leave us a review,
We look forward to welcoming you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Staff are great,prompt service.
1 October 2025
Unprompted review
Reply from British Bullion
Dear Eric,
Thank you for your lovely review of our Oldham branch. We appriciate you taking the time to do this. We look forward to seeing you again soon.
Kind Regards,
Morgan Paterson
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