The rescue arrived quickly, fix the problem it’s a flat tire having said that we are in the middle of of nowhere in Skye but he found us and sort the problem. Very knowledgeable about the area and he... See more
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I suffered a front tyre blowout on the M56 entry slip road last Thursday 30th April 2026. My call was answered immediately by call-handler Fiona who was both pleasant, efficient and reassuring. A reco... See more
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Broke down at home 1 pm Sat. Phoned and spoke with very helpful guy. Breakdown arrived at 2.15 pm , sorted. Excellent service and people. If you want superb customer service and price look no further... See more
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Initial Response was quick. Service agent was then very clear, and estimated time of arrival correctly. Pick up driver was good, respectful of our needs, and delivered us and our vintage car very effi... See more
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Company details
- Insurance Company
- Accident Insurance Company
- Auto Insurance Agency
- Motorcycle Insurance Agency
- Personal Insurance Company
Written by the company
Here at Britannia Rescue, we give our customers peace of mind whether they are on the road or at home, with our assistance and recovery cover. Our 4,000 breakdown professionals are available 24/7, 365 days a year so we can get you back on the road as quickly as possible. We are part of the Allianz Group, one of the largest general insurers in the UK. We’re the #1 insurance brand globally*, present in almost 70 countries worldwide with over 128 million customers. *Interbrand 2024 Best Global Brands Ranking.
Contact info
United Kingdom
- britanniarescue.com
4.6
Excellent
573 reviews
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Speed of response.Knowledge and efficient
Speed of response.Knowledge and efficiency of agent.Pleasant and personable attitude.
24 March 2026
Both the customer service agent were excellent
Both the customer service agent and the breakdown agent were very pleasant and were very helpful
23 March 2026
Always excellent and friendly service.
23 March 2026
Everyone should take out a policy with…
Everyone should take out a policy with them.
They are very reassuring and extremely efficient
23 March 2026
Great service
Great service - attended within 20 minutes . Great work on repair from. Agent
23 March 2026
The best breakdown service I'd used
A breakdown is never good, but Brittania Rescue made it easy to report, got help to me quickly and while not able to get me going at the roadside got me home quickly and recovered me to a garage once I'd arranged it.
21 March 2026
Called on Sunday night as my car…
Called on Sunday night as my car wouldn't start (dead battery) advisor suggested I call my insurance company on Monday morning to resolve this issue which I respectfully declined as I was stranded eventually agreed to send someone out...problem sorted many thanks to cvs24 who got my car started
22 March 2026
Unprompted review
Effective, efficient, service
Local garage passed on to, super fast response, again efficient and polite and mechanic who responded, professional, polite, cheerful and helpful.
Overall 5 star service all-round
19 March 2026
An excellent service
An excellent service. Flat tyre from going over a pot hole, help arrived 25 mins after doing the online form. A very grateful customer of over 30 years!
18 March 2026
Couldn’t recommend more
19 March 2026
competent well organised and friendly
good communication about when coming even though if took a bit longer than had hoped. excellent driver
19 March 2026
Quick response to my breakdown call
Quick response to my breakdown call. The Technician was quick to diagnose the problem
18 March 2026
Couldn't of asked for more
Rescued with check in and reassurance throughout, staff were cherry and polite, all five passengers and car were treated with respect and safely returned home. Highly recommend
18 March 2026
A fantastic experience with Britannia
A fantastic experience with Britannia. From the moment I made the call to the helpful lady to when my car was collected it was a very easy process.
16 March 2026
Excellent service as usual
Excellent service as usual. The problem was sorted within 30 mins of my original call and I could resume my journey. I have been with Brittania for more than twenty years and have always had excellent service on every occasion I have needed their help. I highly recommend the company.
16 March 2026
Flat Battery at Heathrow
I came back from my holidays and found I had a flat battery. I have asthma, and the fumes from plane exhaust are a trigger for me. The call handler was polite and helpful. She noted my issue and sent an agent. They arrived quickly to get me back on the road.
13 March 2026
Immediate help
I broke down in a remote part of Scotland. Help was sent immediately and I was able to get on my way again- a huge relief.
This is the second I have asked for assistance and both times very helpful and efficient.
12 March 2026
Flat battery at home
Flat battery at home , technician got car started then phoned local battery centre to check they had one in stock ,even put the address in my sat nav and saved me £100 by telling me where to go rather than Halfords
Excellent service,
12 March 2026
Unprompted review
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