Brilliant Money Reviews 

124
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff for being extremely helpful, professional, and supportive, making the entire mortgage journey feel smooth and manageable from start to finish. People appreciate the expert advice provided, noting that advisors take the time to explain every detail clearly without any confusing industry jargon. Some people also felt that the communication and responsiveness from the team were truly exceptional throughout their complex financial cases. Consumers note that all questions are answered promptly, ensuring a reliable service that leaves clients feeling confident and well supported.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as helpful,... See more

Service

People report positive experiences with service, describing it as first-class, efficient, and reliable from... See more

Customer service

Consumers find customer service to be exceptionally positive and helpful throughout the process. Reviewers... See more

Response time

Users describe positive interactions with response times, noting that representatives are consistently fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant Money took our application on from a broker half way through to help us secure a more specialised mortgage. Start to finish we've had fast and sometimes late night responses keeping everythi... See more

Company replied

Rated 5 out of 5 stars

Dave Shuck was ‘brilliant’ - he certainly lived up to the company name, and more. From advising us while we were based in Singapore to finalising our mortgage when we returned to the UK, Dav... See more

Company replied

Rated 5 out of 5 stars

We take this opportunity to thank Sam and Gareth who have been fabulous and absolutely “Brilliant “ from start to finish for our process to remortgage our house. We are very glad and grateful to hav... See more

Company replied

Rated 5 out of 5 stars

Brilliant finance arranged my mortgage and were there from the start to the end. Gareth and Sam kept me regularly updated and assisted me throughout the application pro ess. I'd definitely recommend t... See more

Company replied


Company details

  1. Mortgage Broker
  2. Insurance Agency

Written by the company

Brilliant Money is an expert mortgage advice business offering you personal mortgage advice from trusted professionals able to deliver specialist solutions bespoke to your needs. We focus on giving you that peace of mind on one of the most important purchases we can make, whether that is a home or an investment property. We have specialists in a wide range of areas meaning we provide expert advice for a wide range of circumstances, including:- - First time buyers - Home movers - Raising money - Saving money on a remortgage - Ex-Pat clients - Self-employed and complex income - Landlords and Property Investors - Developers - Businesses and business owners All advisers are fully qualified and as you would expect we are authorised by the Financial Conduct Authority (FCA). We are also fully accredited with a number of other professional mortgage bodies. Our mortgage reputation is second to none. We are the adviser's adviser, supporting mortgage brokers with their complex enquiries so we are the perfect solution for you. We can access exclusive mortgages as well as all forms of mortgage or loan and also examine the market as a whole. Many of our competitors do not and offer a more restricted solution, narrowing your options. As a family owned company we pride ourselves on personal service which means you get to know us on a first name basis. We charge no upfront fees and our policies and charges are fully transparent and on the website; we know we offer incredible value. So save time, whatever you are looking to consider, talk to our team and get the peace of mind you deserve thanks to our expertise and service. As well as the above, we help by:- - Making the complex, simple - Turning a declined mortgage into an accept - Managing your monthly budget - Raising money quickly - Providing adverse credit solutions, not problems - Having dedicated experts in a range of areas including: Buy to Let Mortgages Refurbishment & Developments Mortgages for Businesses (Commercial Mortgages) Talk to us today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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4.9

All reviews

(124)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been dealing with Ema & Leanne…

I have been dealing with Ema & Leanne for about 4yrs now and they are truly amazing ! They know my family portfolio as if it was their own. Ema always provides me with the best options and solutions when mortgaging or remortgaging. They are like family and helped me so much :-)

31 January 2019
Unprompted review
Rated 5 out of 5 stars

Excellent advice, help and service.

The team are diligent and hardworking. My application wasn't run of the mill, yet they were not at all perturbed. My new mortgage rate and terms are so much better than before. I am very grateful. I shall only being using Brilliant Money for my mortgage needs. They always respond to my emails and calls immediately. I cannot recommend them highly enough.

31 January 2019
Unprompted review

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