Bright Removals Ltd Reviews 339

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Exceptional service and great value! Thank you for taking the the stress out of our move to the UK. We always felt that we and our belongings were in safe hands.

Rated 5 out of 5 stars

Bright Removals Ltd. recently helped our daughter to move from Vienna back to Wrexham in North Wales. There were a number of challenges involved but Paul was always so very patient, calm, professional... See more

Rated 5 out of 5 stars

Prompt, friendly (and fun!) and efficient communication during the planning stages with Paul; very flexible and accommodating as well. Everything went as planned despite extra demands due to the Coro... See more

Rated 5 out of 5 stars

Already recommended BrightRemovals to friends What better describes my satisfaction with a service than recommending it to friends?! It all worked out perfectly. Let me give you some highlig... See more

Company details

  1. Moving Company

Written by the company

Professional international removals and relocation services. Specialist in removals to Germany, Austria, Switzerland, Sweden, Denmark and Finland.


Contact info

4.8

Excellent

TrustScore 5 out of 5

339 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, Bright Removals helped us move to Germany from the UK any the whole process was smooth and completely painless. Would absolutely recommend.

10 September 2021
Rated 5 out of 5 stars

Highly recommended (Austria > UK)

I moved from Austria to UK with mainly boxes and a few items of furniture. The initial assessment was done via video chat with Anna, the quote I got was reasonable also in comparison to other quotes I received. Communication was great, and I was able to add an item later into the move at no additional cost. Bright Removals took care of everything, the movers were very friendly and none of our things got damaged in the process apart from a small chip in one piece of furniture.

Great communication, good value for money, friendly team and uncomplicated process - thank you very much!

10 September 2021
Rated 5 out of 5 stars

Moved from UK to Germany in July 2021

Moved from UK to Germany in July 2021. Bright Removals team 100% professional from first contact on. Perfect communication, planning and handling. Never had so few stress when moving. Good job and thanks again!

10 September 2021
Rated 5 out of 5 stars

Reliable removal company (UK to Germany)

I worry about a lot of things so when we decided to move to Germany, the biggest worry/mission was to find the reliable removal company. There are many removal companies out there and after having done through research and read all reviews, I contacted 10+ companies. Bright Removals was always very quick to respond but was never pushy and with their competitive quote, I decided to go with them.

From the very first contact until the day we received our belongings, communication was impeccable. They will always respond to my emails within 1-2 days and provide answers to all my questions. I was also worried about the custom after Brexit but again, they knew exactly what to do and we just had to provide documents they asked. On the day of collection, they came right on time and two friendly gentlemen loaded their truck quickly. They also wrapped 1-2 things that were difficult to pack with large cling film so it won’t get damaged during the transit. I was kept updated on delivery date/time and exactly 2 weeks later, they delivered our boxes right on time (again!). All the boxes were in very good condition - in fact, not a single box was damaged!!

I am so happy that we chose Bright Removals, they have been so efficient, reliable and everything went so smooth (to my surprise)! I will definitely use them again for my future relocation.

23 August 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Highly Recommended! I moved from London to Germany. Bright Removals took care of everything, I just had to provide the right documents.
Thank you for all the help and the quick delivery.

28 July 2021
Rated 5 out of 5 stars

Highly recommended!

Highly recommended!! We moved from London to Frankfurt and Paul took care of all the paperwork and customs. Brexit made it difficult but Paul and his team made it very easy for us. Many thanks for that! We also used their packing service which was worth the money. They even build up furnitures which they build down before. This was of great help to us.

Good value for the money, great communication, fast delivery and a very friendly office/ movers team. We couldnt have asked for more. Thank you!

7 July 2021
Unprompted review
Rated 5 out of 5 stars

Wholeheartedly recommend!

We had a great experience with Paul and his team when moving from Germany to the UK. The initial quote was fast and reasonable, and they understood that we didn't yet have a completed list of items. The customer service prior to the move was excellent, they helped us with the documentation for customs and provided advice, and were flexible around our needs. The pickup was seamless - they arrived exactly on time and took care of all of our big and bulky items, and it was delivered to us with no issues whatsoever. The team were super friendly and efficient.

Moving during a pandemic was stressful and we were so glad we decided to go with Bright Removals and I can wholeheartedly recommend them.

6 July 2021
Rated 5 out of 5 stars

Making a move between countries easy

The entire team of Bright Removals has provided an excellent service for our move from the UK to Germany. All is in place at the right time; communication is seamless; advice for an all but easy process for customs clearance is provided with expertise.
Bright removals can be highly recommended and completely trusted.

2 July 2021
Unprompted review
Rated 5 out of 5 stars

I was really nervous about trusting a…

I was really nervous about trusting a company to move all my possessions and furniture from Austria to the UK. I found a few companies online but read some bad reviews, then I found Bright Removals which had very good reviews. Communication with the company from start to finish was excellent, and everything went smoothly on moving day. All of my belongings arrived safely in the UK within 2 days. I would strongly recommend Bright!

13 June 2021
Rated 5 out of 5 stars

Already recommended them to friends

Already recommended BrightRemovals to friends

What better describes my satisfaction with a service than recommending it to friends?! It all worked out perfectly. Let me give you some highlights:
1. Constantly good communication
2. Arrival of the packing/collection crew & driver on time
3. Export/Import without any issues, all paperwork handled by BrightRemovals
4. Arrival of the goods on time at the destination (no damage or loss of goods)

So all I want was done to my full satisfaction + at a reasonable price!
Thank you Bright Removals Ltd. (especially Paul), increadible job.

20 May 2021
Rated 5 out of 5 stars

Amazing experience

Great communication, move went easy and quick.Paul and Anna were super helpful and kept me updated at all times. The goods made it to London in perfect condition. Overall a great experience. Would definitely recommend!!

10 May 2021
Rated 5 out of 5 stars

Quick and very organised

I moved from London to Munich with a few boxes, so a simple removal. They were responsive, quick and bang on time. They took care of the Brexit formalities and I had no issues once all the documentation was provided.

17 April 2021
Rated 5 out of 5 stars

Seamless Removals.

The removal of our household items between England and Germany went without a hitch. Paul and his team communicated everything in a clear and timely manner. Their scheduling for collection and delivery was spot on. We are very pleased we made the decision to use Bright Removals.
John Milligan.

16 April 2021
Rated 5 out of 5 stars

Highly recommend Bright Removals

Highly recommend Bright Removals - I have used them for my move from the UK to Austria. Paul has been very helpful and flexible in the the planning stages and his team were very efficient and helpful in the actual move. Thank you!

9 April 2021
Rated 5 out of 5 stars

Extremely professional

Extremely professional. Have moved lots in my life. They are the best. Took perfect care of our things. Great communication. Would recommend very highly!

9 April 2021
Rated 5 out of 5 stars

Great Moving Black Forest to UK

Great Moving! Paul did a great job - quick quote and answering of emails. Transporter came in time, delivery next day :) Everything went very smooth! Thanks alot! Would recommend!

9 February 2021
Rated 4 out of 5 stars

Paul and his people are professional…

Paul and his people are professional and hard workers. We moved twice with them vom UK - Germany. The second time was during Corona crises and he employs staff from Germany for unloading. Which was absolutely Ok for us. I highly recommend his company. Many thanks and Kind regards, Petra

29 January 2021

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