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3.9
9 reviews
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Mr. Nicholas Holt was a
Supreme rep. He addressed my issue quickly thoroughly and And the process was not stressful at all. Bottom line he was quick, thorough, knowledgable, and rep. He really made my day with a few words which is rare. Thank you Nicholas Holt for reminding me of my own humanity.
🚨 Security Warning: Bright Money App Gave Me Access to a Stranger’s Account
I applied for a $20 advance through Bright Money and entered my phone number to log in. Instead of accessing my own account, I was taken straight into someone else’s—complete with her full financial data, debit card info, and transaction history. The only thing we had in common? A recycled phone number.
I’m an honest person, but what if I hadn’t been? This is a massive breach of privacy and security. I canceled the debit card they linked to her account, got a new phone number, and contacted Bright Money with a 24-hour ultimatum to fix it before I warned the other user myself.
No response yet. If you use Bright Money, check your account security now. If you’ve changed phone numbers recently, you might be vulnerable too.
This isn’t just a glitch—it’s negligence. Consumers deserve better.
Scarlett helped me so much. I'm kind of an idiot when it comes to technology, but she very patiently waited on me so she could help me and resolved my issue. Very impressed. Thank you!
Ms. Sia helped me with process of my refund easy and fast no problem what so ever thank you again Ms.Sia we’ll keep in touch 5stars
I was dissatisfied with the bright money app to a certain extent so I contacted support and was able to delete my account with the help of Analia. She really helped me out fast and efficiently.
I am totally dissatisfied with Bright Money group in a whole. I was very unhappy with the service provided and I wanted to refund. I was told I couldn’t get one and one customer service representative went over the top to help me get my refund back and make me completely happy from being totally distraught and angry, and cursing her out to very happy, smiling and helping her out , her Name is Sia Allen Jermaine calmed and persistent and stuff and focused on what was at hand. She kept me calm or then I should’ve been and I’m totally satisfied with the service that I received.
Had one of the best agents help me out. Walked me thru and got it done fast. Thank you Sophia for your help.
Hope Walker was very helpful with the refund transaction that I asked for.
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