Had a great experience with Brewser this week, I had an amazing taste experience with their ‘discovery lights’ June package 📦 from Ossett Brewery. I enjoyed this selection so much, but being new to... See more
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Brewser is the world's first direct-from-brewery beer subscription service. We work with the UK's leading independent breweries to connect more people with great beer and to support the breweries who give a damn about the liquid inside the can. Every brewery in our lineup has been taste-tested by a team with more than two decades of experience in independent brewing, and every box is picked, packed and shipped direct from the people that brewed it, from their cold store to your front door. Our members can choose their brewery each month or leave it to us. Boxes start from £29 including free mainland UK delivery. Learn more at brewser.beer.
Brewser HQ, LL28, Colwyn Bay, United Kingdom
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Been with Brewser probably 8/9 months now and thoroughly enjoying it. A different brewery every month. I'm on Discovery subscription(£28 per month). Think it's really good value for 8 beers. Have tried many breweries I'd not heard of and loved some so much I've ordered directly from them too.
Also just recently had experience with the customer care them as unfortunately had a damaged delivery caused by their delivery partner. That experience proved that they care for their customers. A prompt email and also a telephone call all to help resolve. Really pleased with the customer service and already looking forward to my next delivery.

Reply from Brewser
Top notch service and excellent premise for connecting you to quality breweries

Reply from Brewser
The standard of beer we receive is constantly high, the model of being supplied directly is great 👍
This month I accidentally ordered a surprise box, but wanted an no/low box so dropped a quick email. It was no issue at all to switch my order. Top customer service 👍👍
I'll continue to use Brewser as my online option and recommend to friends too.

Reply from Brewser
I have been a long time subscriber to Brewser now and the experience has improved leaps and bounds.
Back in the day it was very basic, pick a brewery or let them pick and wait for beer. These days they have discovery boxes, they bring in big names and lesser known breweries, they have limited edition boxes.
Out of over 12 deliveries, only one had an issue which was DPD's fault and Brewser got a new box sent the next day despite it not being their fault.
I feel the 1 star reviews for Evri losing a pallet to be extremely harsh and can confidently say I recommend Brewser to friends at every chance I get.

Reply from Brewser
I like Brewser. It's so easy to change and pause a subscription. I don't feel pressured into anything unlike with many such subscriptions, and everyone I've spoken to has been quick to reply and helpful. Keep up the good work!

Reply from Brewser
A great selection of beer backed up by great customer service.
Raised a ticket at 7:03am and by 7:05am I had a meaningful response from Ashley which answered my question.
Top quality!

Reply from Brewser
Amazing selection of beer for a great price. Each month supports a localised brewery and showcases their best brews. It's an awesome way to support independent breweries from around the country. Easy to use and good customer service. Best beer subscription around.

Reply from Brewser
Really well run beer subscription service with lots of choice and monthly recommendations for small independent breweries. Great customer service, had a small issue with one of my deliveries and was sorted same day.

Reply from Brewser
Brilliant, i really enjoy my monthly box from Brewser. Whether it's the Discovery Box, a limited special or just a particular brewery i fancy trying. There is so much choice, and being able to select breweries that would otherwise be difficult to find locally is great. The service has been top for me and I'd highly recommend Brewser.

Reply from Brewser
I needed to update my address as moving house and the guys went above and beyond to help me. Beer is always brilliant from here too. By far the best beer subscription box out there.
Thanks Ash and team!

Reply from Brewser
Brewser are absolutely brilliant - excellent selection of beers and flexibility with your subscription. And to top it all off they have a great customer service team who I have dealt with on multiple occasions! Highly recommend.

Reply from Brewser
Customer service is second to none - always a quick response, very personable and will always resolve the situation when issues occur.

Reply from Brewser
Fantastic customer service, always responsive and helpful

Reply from Brewser
Great customer service. It's often only when things go wrong that you get to see the measure of a company. Brewser respond quickly to enquiries and recently sorted out an issue with minimal hassles and keeping me informed thought (the issue arose from the brewery, rather than Brewser themselves)

Reply from Brewser
Great concept and amazing customer service

Reply from Brewser
Amazing customer service. I had an issue with my order (my fault) and the team at Brewser sorted it out very efficiently.
There beer is also excellent by the way!

Reply from Brewser
As many people mainly complain online I thought I would write some positive ones on services I like, such as Brewser! Good deal, often times better than the breweries themselves which I would often prefer to go but I prefer these smaller boxes that are more affordable rather than getting a large 12 can semi-mystery box where 4-5 cans are experimental styles I do not really enjoy (I am looking at you Cloudwater).

Reply from Brewser
Indie-Beer as a service!
What a great idea. Fancy a mystery brewery then let Brewser chose for you, fancy a specific brewery, then chose it yourself, dry January or fancy a break then just pause your subscription.
Super helpful team behind a great idea.
Highly recommend.

Reply from Brewser
I've been a Brewser subscriber for quite some time now, and let me tell you, it’s an experience I genuinely love!
Over the years, I’ve tried a handful of other subscription services, but none of them have come close to the incredible value I get here.
As someone who relishes exploring new beers, this subscription is a perfect fit, delivering fresh and exciting brews to my doorstep every month—all at a fantastic price!
I only had to reach out to customer service once, and it was for a little mix-up when I accidentally set up an extra subscription. My wife noticed the additional beer arriving…….. and a quick email followed by a phone call from Ash, all was sorted out seamlessly. Talk about top-notch service!
Would I recommend Brewser? Without a doubt!

Reply from Brewser
I was given a gift card as a leaving present, they knew me well. Very impressed so far. Great set up to try a variety of beers from brewers across UK and Ireland. Support independent breweries directly. Had a couple of queries, but alway managed very well by the team.

Reply from Brewser
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