Great customer service! I dealt with Adam from the Worcester branch throughout my purchasing and his customer service has truly been excellent! I purchased a new build with a Symphony kitchen….i initi... See more
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See what reviewers are saying
Bradford’s have a great choice and great prices. I’m doing a large fencing job and Amy contacted me to make sure my order quantities were correct as they seemed a little excessive. Thanks Amy for d... See more
Company replied
Arrived but driver wasn't sure it could be unloaded where I preferred. After checking the ground, he managed to get it all in. Very happy and Bradford's delivery guys are always excellent.
Company replied
Ordering online was difficult. It kept telling me that delivery wasn't available in my area, despite being less than 3 miles from the local depot. Spoke to the area manager who managed to get it sorte... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
The Building Centre, WR4 9EG, Worcester, Worcestershire, United Kingdom
- 01905 723535
4.9
Excellent
521 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Fair prices and a great service
Fair prices and a great service. Excellent communication throughout and flexible regarding staged delivery slots to suit my project. Excellent service, thank you
29 May 2024
Reply from Bradfords - Worcester BBS
Good Afternoon Roger
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved excellent communication from start to finish with your orders placed with our worcester branch,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Worcester BBS
Hi Ken
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Worcester BBS
Hi Sue
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service from my initial phone…
Great service from my initial phone call to the prompt delivery. Driver was great placing items exactly where I needed them. Prices were a lot cheaper than elsewhere. Will definitely use again
20 May 2024
Reply from Bradfords - Worcester BBS
Hi Rob
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent as always
Excellent as always. Very happy with the quality + service from Bradfords. Will continue to use their timbers for all sorts of garden build projects eg decking, planters, fences, screening and pergolas.
13 May 2024
Reply from Bradfords - Worcester BBS
Hi Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Would use again
Smooth ordering process, swift response to query submitted at point of order, excellent delivery person!
18 May 2024
Reply from Bradfords - Worcester BBS
Good Afternoon Sean
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Everything was great from online order…
Everything was great from online order for click n collect , reception on entering shop and collection was very smooth and a very good experience.
Will definitely be shopping here again.
13 May 2024
Reply from Bradfords - Worcester BBS
Good Afternoon Marcus
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with your order for collection,
Thank you for your feedback this has been passed onto all involved,
We look forward to seeing you again soon.
Kind Regards,
Katie
Excellent service,great priced…
Excellent service,great priced products,delivered exactly as arranged.
13 May 2024
Reply from Bradfords - Worcester BBS
Good Afternoon Philip
Thank you for taking the time to leave us a review.
I am pleased to see that you have recieved a excellent service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great Service
Great Service. Competitively priced, excellent communication, delivery was spot on timing.
Just a very pleasant experience from start to finish.
Highly recommended!
13 May 2024
Reply from Bradfords - Worcester BBS
Good Afternoon Stormin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a great service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
Kind regards
Katie
Good service but why are you charging…
Good service but why are you charging so much for timber.😡😡
13 May 2024
Reply from Bradfords - Worcester BBS
Good Afternoon Stephen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback this has been passed onto all involved,
If there was anything else we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Plasterboard delivered on time in great…
Plasterboard delivered on time in great condition. Thank you
13 May 2024
Reply from Bradfords - Worcester BBS
Good Afternoon Pawel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Worcester BBS
Good Afternoon Mr Goodreds
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order
We hope to see you again soon.
Kind Regards,
Katie
Stress free transaction
Fast response to order with a delivery slot. Very helpful and obliging with delivery instructions. All round stress free transaction.
6 May 2024
Reply from Bradfords - Worcester BBS
Hi Charlotte
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Sleepers
As always, you order, its delivered when they say it is, job done, very happy with the service
22 April 2024
Reply from Bradfords - Worcester BBS
Hi Stuart
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Worcester BBS
Hi Andy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
After miss measuring my car boot…
After miss measuring my car boot dimensions, the team happily change my order to delivery. I still had everything I needed in time. Thanks
27 April 2024
Reply from Bradfords - Worcester BBS
Hi Michelle
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great experience
Good communication, great price and quality. Driver was superb coordinating the delivery.
24 April 2024
Reply from Bradfords - Worcester BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Worcester BBS
Hi Glenn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Ordered 2 door linings using click and…
Ordered 2 door linings using click and collect. Collected items only to find that one of items given was the wrong size when I came to install. Maybe I should have checked, but there is a level of trust that you would be given the correct size
1 March 2024
Reply from Bradfords - Worcester BBS
Good Afternoon Sudhir
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the incorrect size being given.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
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