Easy to order the type of gravel I needed on line. Received an acknowledgment immediately. Within suggested delivery timeframe an email was sent with delivery day. I did not need to change this but th... See more
Company replied
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See what reviewers are saying
The staff at Taunton were brilliant, the lady I spoke with on the phone was helpful in rearranging our delivery and the delivery guy was really friendly and put the gravel exactly where we wanted it.... See more
Ordered sand and cement online. Both products were priced competitively and the same as we had used before so good consistency. Checked delivery with the local branch and they confirmed the delivery w... See more
Company replied
Ordering was simple and price was great compared to others but still 30% up on two years ago (thanks Tory mismanagement of the economy). Delivery driver was a star. Reversed through a narrow gate, neg... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Wellington New Road, TA1 5LU, Taunton, Somerset, United Kingdom
- 01823 254666
4.2
Great
245 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Excellent service from start to finish …..Really can’t praise the whole process…
Really can’t praise the whole process enough from the ease of ordering online , the value for money , the speed of delivery , the communication with Chris Penny was excellent and the delivery driver ( didn’t catch his name ) was fantastic !! Exactly what I needed and would recommend to anyone , thank you !!!
27 February 2023
Reply from Bradfords - Taunton BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Very simple to locate and pay for on…
Very simple to locate and pay for on the online platform. Stock available locally, picked up in 20 minutes. Great service
23 February 2023
Reply from Bradfords - Taunton BBS
Good Afternoon Andrew
Thank you for taking the time to leave us a review.
I am happy to hear that you found our website to be user friendly when placing your order online for collection and where happy with the collection service provided by the branch,
This will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Brilliant service
Brilliant service. Easy ordering from the website. Speedy delivery and a most helpful and efficient delivery driver, Pete.
7 February 2023
Reply from Bradfords - Taunton BBS
Good Afternoon Mrs Townsend
Thank you for taking the time to leave us a review.
I am happy to hear that you found the ordering process online to easy and you are happy with the service provided from start to finish with your order,
Thank you for your feedback this will be passed on to all involved with your order at your Taunton branch,
We hope to see you again soon.
Kind Regards,
Katie
Very helpful sorting out delivery…
Very helpful sorting out delivery despite our access restrictions
17 January 2023
Reply from Bradfords - Taunton BBS
Hi Ron
Thank you for taking the time to leave us a review.
I am glad our Taunton branch were able to accommodate your delivery,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Taunton BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Good deliveries as planned
Good deliveries as planned. Helpful driver. Good choice of material/timber. Free delivery.30.11.22
30 November 2022
Reply from Bradfords - Taunton BBS
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Lorna
Just a small order and would have been…
Just a small order and would have been quicker to shop in the old way. Goods fine but service rather slow. Will use Bradfords because it is my nearest builders merchant
8 November 2022
Reply from Bradfords - Taunton BBS
Good Evening Brian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and thank you for the feedback this will be passed on to all involved with your order,
Kind Regards,
Katie
Excellent customer service from Bradfords
Bradfords is excellent at keeping customers up to date with confirmation of orders and delivery slots. Contact numbers are clearly set out in messages just in case there is a need to get in touch with them. On the phone, the service teams are really helpful and always pleasant.
3 November 2022
Reply from Bradfords - Taunton BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
they did what they said they would do .
17 October 2022
Reply from Bradfords - Taunton BBS
Good Afternoon Brian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Very good service and prompt delivery
26 September 2022
Reply from Bradfords - Taunton BBS
Hi Glen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Taunton BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Online order
Ordered some basic breeze blocks and concrete bricks online. Good price with benefit of free delivery. Delivery as always with Bradfords was excellent with pallet placed carefully on the drive.
Only complaint was no e-mail or text to advise when delivery would be. Had to phone a couple of times to know which day.
23 September 2022
Reply from Bradfords - Taunton BBS
Good Evening Bob,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, thank you for your feedback this will be passed on to all involved with your order in the branch,
Kind Regards,
Katie
Really friendly and helpful staff
Really friendly and helpful staff. Always very welcoming.
5 September 2022
Reply from Bradfords - Taunton BBS
Good Evening Louise
Thank you for taking the time to leave us a review.
I am pleased to see that you have received a friendly and helpful service from our Taunton Branch, this will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Generally good
Generally good but collecting (on-line ordered & prepaid) timber means visiting two 'branches' in Taunton to authorise first - just wastes time!
1 September 2022
Reply from Bradfords - Taunton BBS
Good Evening Mr Morgan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have passed on your feedback with regards to collection of your order.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Good job
Ordered the fencing materials required for delivery. Then realised I had forgotten something so rang up to place an additional order thinking that the delivery was the following morning. Too late for next day's deliveries so arranged to collect the extras. 5 mins later found that I was 24 hours out - my delivery was actually 2 days away so rang back and arranged for the extras to come with the original order instead of by collection. All worked well and saved me a journey.
20 August 2022
Reply from Bradfords - Taunton BBS
Hi Kenneth,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Reply from Bradfords - Taunton BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have received an excellent service from the Taunton branch this will be passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
Experience brilliant as always
Experience brilliant as always, the staff at the Taunton Yard always go out of their way to help.
16 August 2022
Reply from Bradfords - Taunton BBS
Good Afternoon Dennis
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that the Staff at the Taunton branch have been very helpful, this will be passed on to all involved in the branch with your order!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Taunton BBS
Hi Joy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Very good job
I was contacted by the driver and told when it would be with me, The sub-contract driver was very good as the shed was put where i asked him to put it
31 July 2022
Reply from Bradfords - Taunton BBS
Good Evening Stephen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, this will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
I had to amend my order and the service…
I had to amend my order and the service I received was absolutely brilliant!!!! Normally it is a hassle but was over the moon with the prompt and professional service I was given!!! All round I’d give it a 10 out of 10 and the delivery was just as good! Driver was very polite and very helpful!!!!!
28 July 2022
Reply from Bradfords - Taunton BBS
Good Evening Mr Corrigan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved in the Taunton Branch !
We hope to see you again soon.
Kind Regards,
Katie
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