Shaun was on time and very polite and endeavoured to off load my delivery as close as he could to make my job easier. Shifting 1000litres of topsoil approx 20 metres and up 3 lots of steps was rather... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bradford’s have a great choice and great prices. I’m doing a large fencing job and Amy contacted me to make sure my order quantities were correct as they seemed a little excessive. Thanks Amy for d... See more
Company replied
Great prices on most items - convenient to be able to order almost everything from one place. Very happy with the quality of the goods on arrival. Delivery was great, lovely guy. Communication via... See more
Company replied
Bradfords St Austell is a fantastic branch. They are always so helpful and welcoming. They go the extra mile in their customer service, which really unusual for building merchants. They will alwa... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Hendford Hill 96, BA20 2QR, Yeovil, United Kingdom
- customer.service@bradfords.co.uk
- bradfords.co.uk
4.6
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
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Great Merchants
Great service, quick delivery and at a specified time and always have a good level of stock! Can’t be beaten locally for prices. My go to merchants for all my timber needs! (Pool Branch)
24 June 2026
Heavy products delivered with care and…
Heavy products delivered with care and precision. Kerbside only, but with professionalism
1 July 2026
Good product
Good quality top soil with a decent organic matter content. No stones. Easy to move from bag to raised bed
24 June 2026
Reply from Bradfords
Hi Ronn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great and really efficient delivery
Great and really efficient delivery.
Very friendly delivery driver
1 July 2026
Easy to order online next day delivery…
Easy to order online next day delivery phoned me to let me know when delivery well pleased.
1 July 2026
Reply from Bradfords
Hi Frank
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The staff were helpful and friendly
The staff were helpful and friendly. I received my order vary quickly.
23 June 2026
Reply from Bradfords
Hi Stacey
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Weren't sure but we got it all in anyway…
Arrived but driver wasn't sure it could be unloaded where I preferred. After checking the ground, he managed to get it all in. Very happy and Bradford's delivery guys are always excellent.
30 June 2026
Reply from Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very helpful jay was great and you put…
Very helpful jay was great and you put the mistake right very quick
30 June 2026
Reply from Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Got the entire order wrong
29 June 2026
Reply from Bradfords
Good Morning Keith
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Reply from Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service and delivery online
Excellent service and delivery online, very straightforward, thankyou
30 June 2026
Reply from Bradfords
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Order was expected Thursday … waited in…
Order was expected Thursday … waited in all afternoon, only to have it turn up Friday morning. Can’t complain though since it was free delivery 👍🏼
30 June 2026
Reply from Bradfords
Hi Lynne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We apoligise for the delay to your delivery and will investiaget what happened so we can prevent further issues in the future.
Kind Regards,
Sam
Click and collect order
Used click and collect service online as needed to ensure product was available due to difficulty in obtaining elsewhere.
Bit of confusion and inconvenience on arrival due to store alterations, and building work, but staff very helpful and responsive.
Picked up product at new shop location, no issues, and pleased overall with service.
29 June 2026
Reply from Bradfords
Hi Gary
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service.
22 June 2026
Reply from Bradfords
Hi Kim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Products arrived on time and as…
Products arrived on time and as expected. Delivery service was very helpful.
28 June 2026
Reply from Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords
Hi Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Prompt delivery and really nice people…
Prompt delivery and really nice people to deal with. very pleased with the service and timber.
22 June 2026
Reply from Bradfords
Hi Phil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Used click and collect
Used click and collect. Price of product was cheaper than elsewhere. Excellent service at the site.
29 June 2026
Reply from Bradfords
Hi Mike
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords
Hi Ms Darnell
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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