I have ordered maybe 5 or 6 Boxes of Hugs over the last few years as I live in Western Australia, with family in the UK, so has been easier to send from a British online company. Every single one h... See more
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Review summary
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I used the build your own box option and found the website layout very easy to navigate and very user-friendly. There was a really well thought-out selection of items: sweet, savoury, drinks as well a... See more
Love the letterbox hugs - always nice little goodies - especially the socks :) - and lots of variety to choose from. Makes a change from the standard bottle of fizz (although you can get those too!) P... See more
What a great idea. I received one as a gift when recovering from surgery and it really lifted my spirits. I bought one as a thank you and my friend burst into tears of happiness when she received it... See more
Company details
Information provided by various external sources
Send hugs by post to cheer someone up with a gorgeous 'Box of Hugs’. A great alternative to flowers, these thoughtful hug in a box gifts are full of treats and a personalised card to let someone know you're thinking of them. Next Day delivery available!
Contact info
14 Tithe Close, PE28 9NR, Hilton, United Kingdom
- hello@boxofhugs.co.uk
- boxofhugs.co.uk
4.9
Excellent
3K reviews
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Hasn’t replied to negative reviews
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Great options and excellent service :)
9 June 2026
I by mistake ordered two cards in my…
I by mistake ordered two cards in my box of hugs and they noticed and automatically refunded one for me without me even asking. My friend was very happy with her box of hugs. Would definitely recommend.
9 June 2026
Choosing the gifts makes it such a…
Choosing the gifts makes it such a lovely personal thought for a dear friend’s birthday. Will definitely use Box of Hugs again!
26 May 2026
My daughter loved her box of hugs
My daughter loved her box of hugs, the products are so cute. The only disappointment was the delivery. I thought it would have got to her some as I had paid extra money for it to be delivered faster. I am in Australia though so maybe the time difference mucked that up?
8 June 2026
Perfect way to say “thinking of you”:
I have both received and gifted “hugs”; a great way of sending a personalised “thinking of you” message when you can’t deliver an IRL hug. Fab selection of quality gifts to pick from, beautifully packaged and delivered on time.
8 June 2026
What a lovely company
What a lovely company! I so appreciated being able to send a bereavement box that was meaningful, kind, and affordable. Thank you!
8 June 2026
Fast and accurate
Fast and accurate. Great package to lift my son's spirits during gruelling exam week...he's 25 and kept his 'hugs' penguin with him!
1 June 2026
What a great idea
What a great idea. I received one as a gift when recovering from surgery and it really lifted my spirits.
I bought one as a thank you and my friend burst into tears of happiness when she received it.
Lovely family run business 💯 will be supporting you 👏🏻
6 June 2026
Unprompted review
Lovely as a present
I ordered this as a present for my sister, and she absolutely loved it! I think it's so great you can personalise your little gift box!
5 June 2026
Great way to send a gift
Such an easy process to work through - choosing the box and all the gifts you want to include in your gift. Lovely and extensive array of items to choose from.
Great delivery service too.
5 June 2026
Great gift instead of flowers for a…
Great gift instead of flowers for a change. Was happy to be able to choose items to include. The recipient loved their box of hugs which arrived on time. Happy customer 😊
3 June 2026
The box was very well crafted and…
The box was very well crafted and delivered as per the instructions mentioned. All the food items were of high quality as well as the plushies i bought for my girlfriend
27 May 2026
This was so much cheaper than sending…
This was so much cheaper than sending something from Australia,even with the conversion difference. Great choices & just the right cards,all got delivered. Great experience & service
26 May 2026
Quality gift options and speedy…
Great quality gift options and speedy delivery. The communication gave me confidence that my son’s gift would arrive on time. Highly recommend.
1 June 2026
Reply from Box of Hugs London
Hello Cindy,
Thanks so much for your review, we're really pleased that you were happy with your order. We hope your son loved his box of hugs!
Best wishes
The Box of Hugs Team xoxo
Reply from Box of Hugs London
Hello Kym,
Thanks so much for your positive review. We're really pleased you were happy with your experience!
Best wishes
The Box of Hugs Team xoxo
Order a box gift all the way from New…
Order a box gift all the way from New Zealand, how easy, delivery quickly.
Perfect
1 June 2026
Reply from Box of Hugs London
Hello Helen,
Thanks so much for such a lovely review. We're so pleased we can send your gifts on your behalf when you are overseas and hope the recipient loved their box of hugs!
Best wishes
The Box of Hugs Team xoxo
Reply from Box of Hugs London
Hello Kelly,
Thanks so much for your great review. We're really pleased you were happy with the choice and delivery!
Best wishes
The Box of Hugs Team xoxo
Reply from Box of Hugs London
Hi Nathan,
Thanks so much such a great review. We're really pleased you were happy with your order and hope the recipient loved their box of hugs!
Best wishes
The Box of Hugs Team xoxo
The whole experience from purchase to…
The whole experience from purchase to delivery was excellent. A very quick delivery. Totally satisfied, would definitely use Box of Hugs again.
28 May 2026
Reply from Box of Hugs London
Hello Karen,
Thanks so much for your review, we are so pleased you were happy with your experience and hope your recipient loved their box of hugs.
Best wishes
The Box of Hugs Team xoxo
Amazing company beautiful gift great…
Amazing company beautiful gift great pricing fast delivery would highly recommend
28 May 2026
Reply from Box of Hugs London
Hello Gayle,
Thank you for your review, we're so happy that you were pleased with your order and hope we can help you again in the future!
Best wishes
The Box of Hugs team xoxo
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