Crypto is extremely risky and speculative. Most of the bad scores are probably people who got in high and got out on a lack of patience when losses mounted. I’ve been using Bots for almost 2 years a... See more
Company replied
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See what reviewers are saying
about 1,5 year ago i noticed some information about a new app concerning bitcoin handling, called Bots. I am and was no expert in bitcoin so i decided to step into Bots. I have not regret that step f... See more
Company replied
- A remark i send in about the content in the app was been taken into account by the support team - I was notified that my 'remark' was well recieved by the team and that it would be treated - Dur... See more
Company replied
A great concept admittedly, however after years of using the app albeit on a very small scale, they’ve now decided to PULL OUT of the UK citing something about UK regulations. I have to date NOT... See more
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Company details
About BOTS Capital
Written by the company
With the BOTS app, we make smart investing accessible. Our customers can take advantage of stock funds, stability strategies, and automated investment strategies in the cryptocurrency market.
Additionally, BOTS is the only platform where you can buy, sell, and hold cryptocurrencies for free. Download the BOTS app today.
Download the app
Contact info
Gedempte Oude Gracht 47, 2011 GL , Haarlem, Netherlands
- +31 (0)6 24 59 37 34
- support@bots.io
- bots.io
Buy Crypto for free with 0% fee's
You should know
3.8
Great
1K reviews
Replied to 81% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Massive scam
Massive scam. I invested money in a bot that’s solely trading BNB since 2021. Despite BNB increased more than 20% the last 6 months on other exchanges it keeps falling on BOTS App and my money is slowly disappearing. I have communicated this very strange phenomenon to BOTS App some weeks ago and am still waiting for a reply to my enquiry. How can you lose money from a BNB investment over a longer period when the BNB coin has massively increased in value in the same period?
21 March 2024
Unprompted review
Reply from BOTS Capital
Hi Peter,
Sorry to hear that you have not achieved the expected results. BOTS that you have started from before 2022 were unfortunately severely impacted by the crash of the crypto market.
Meaning, if a bot went to -80%, the bot needs to make around +500% profit to get back to the original investment. So even though the current market has a 20% rise, you would still need 480% on top of that to get back to your initial investment.
We have answered all our tickets.
In case you still need help with anything, please reach out to us via: support@bots.io
With kind regards,
Team BOTS 🤖️
The problem was solved with clear…
The problem was solved with clear communication from Bots Support.
I did not give 5 stars, because It took one week to solve it, while I had expected it to be solved much faster.
27 February 2024
Unprompted review
Reply from BOTS Capital
Hi there,
Thank you for your positieve review.
Good to hear that we were able to provide you with the right questions. We are always trying to respond as good and fast as possible, so apologies for the delay!
We wish you a good day.
With kind regards,
Team BOTS 🤖️
User's remarks really taken into account
- A remark i send in about the content in the app was been taken into account by the support team
- I was notified that my 'remark' was well recieved by the team and that it would be treated
- During that process i received feedback on the status and the timing
- I was informed when the change made it into production
- i upgraded (latest update) the app and i saw the result ;-)
11 December 2023
Unprompted review
Reply from BOTS Capital
Hi Emiel,
Thank you for your review!
We always listen to feedback of our clients, and with your help, we can constantly improve our BOTS-app.
In case you have any future requests or questions, feel free to reach out to us via: support@bots.io
With kind regards,
Team BOTS 🤖️
The customer support is awesome and…
The customer support is awesome and very helpful and polite. Shoutout to Jasbir for resolving my problem. Excellent service!
22 December 2023
Unprompted review
Reply from BOTS Capital
Hi there,
Thank you for your honest review.
Happy to hear that Jasbir was able to help you out!
In case you have any other questions, you know where to find us.
With kind regards,
Team BOTS 🤖️
Response was quick and helpful
Response was quick and helpful. Got great support all the way even though my case was a bit complicated to solve.
9 December 2023
Unprompted review
Reply from BOTS Capital
Hi Yuyang,
Sorry for the late reply on your review!
Thank you so much for the positive review.
Good to hear that we were able to assist you.
In case anything else every occurs, feel free to contact us again at: support@bots.io
With kind regards,
Team BOTS 🤖️
Bots by Revenue is a serious business…
Bots by Revenue is a serious business with serious management. They improved the performance in the last difficult year.
10 November 2023
Unprompted review
Reply from BOTS Capital
Hi Michel,
Thank you for your review.
We are happy to hear that you see our improvements. 2024 has more coming for BOTS and it's users, and we cannot wait to show you.
Stay tuned.
With kind regards,
Team BOTS 🤖️
Made a good profit in 2 diffrent bots…
Made a good profit in 2 diffrent bots in a week.
It took a few days before the money came in to my account. this could improve.
22 September 2023
Unprompted review
Reply from BOTS Capital
Hi Demir,
Thank you for your feedback. We are happy to hear that our bots made you positive returns.
We are seeking out new opportunities to improve the bank transfer processes.
Stay tuned!
With kind regards,
Team BOTS 🤖️
Jasbir was always solution oriented and professional
Jasbir was always solution oriented, polite, patient and professional.
21 September 2023
Unprompted review
Reply from BOTS Capital
Hi Roosje,
Good to hear that Jasbir delivered extensive assistance! He will be thrilled to hear your feedback!
Have a nice day Roosje!
With kind regards,
Team BOTS 🤖️
Good suport team
After reporting a problem, my experience with the support team was very good. I congratulate them for their promptness and professionalism.
17 August 2023
Unprompted review
Reply from BOTS Capital
Hi Marian,
Thank you for your feedback. Good to hear that we could be of assistance to you.
With kind regards,
Team BOTS 🤖️
Best way to lose your money app
Best way to lose your money app. Bots don't perform good at all. After a los of 80%, my bot was stopped 2 months ago because the bot was not performing according to the standards of Bots. They moved the remaining funds to a other bot that was performing according to their standards. And now I get a email that that bot is also going to be deleted. Don't invest your money in these bots. A simple Hodl strategy works 10x better than these bots.
22 July 2023
Unprompted review
Reply from BOTS Capital
Hi Thomas,
Thank you for your feedback. Sorry to hear that you have had an unpleasant experience with the app.
After extensive feedback from our users, we have now chosen to put broken bots (coding not working anymore) as inactive.
This means that you will be able to choose which new strategy to invest in, instead of us suggesting and moving the funds.
We hope this new approach is more to your liking. In case you have any questions, please feel free to reach out to us at: support@revenyou.io
With kind regards,
Team BOTS 🤖️
Reply from BOTS Capital
Hi Yves,
Good to hear that our team assisted you in time. In case you have any other questions, feel free to contact us at: support@revenyou.io
With kind regards,
Team BOTS
Big scam
Big scam. Invested in a xrp to the moon. But even when xrp went up with 70%, this bot went down and keeps getting down. Also high commission when withdrawing money
17 July 2023
Unprompted review
Reply from BOTS Capital
Hi Jeroen,
The XRP to the moon bot is a trading bot.
This Bot steps in and out of the market, according to its algorithm. The Buy and Hold but of Ripple, would have been a better choice in this case.
If you are interested in learning more about the difference of bots, please visit our FAQ: https://support.bots.io/hc/nl-be/categories/360002167932-FAQ
In case you have any questions, feel free to contact us via: support@revenyou.io
With kind regards,
Team BOTS 🤖️
4 different categorie you loose
I had 4 bots in different categorie. All of them was a lost even when the crypto market was positiv.
It loods like a scampi. The only ones who earn money are the developers and Bots.
I would recommend etorro and giro. I am a econom and was curious if it is true that algoritmen can supply a rendement. Try out yourself lti ser if I am richt.I had 4 bots in different categorie. All of them was a lost even when the crypto market was positiv.
It loods like a scampi. The only ones who earn money are the developers and Bots.
I would recommend etorro and giro. I am a econom and was curious if it is true that algoritmen can supply a rendement. Try out yourself lti ser if I am richt.
16 July 2023
Unprompted review
Reply from BOTS Capital
Hi Bob,
Thank you for your feedback.
Sorry to hear that you have not received the ROI that you might have expected. Do know that we have a lot of different bots and not all of them constantly make a positive ROI.
We ask you to please reach out to us via: support@revenyou.io if you have any questions, or visit our FAQ at: https://support.bots.io/hc/nl-be/categories/360002167932-FAQ
We wish you a pleasant week.
With kind regards,
Team BOTS 🤖️
Big Scam left money for a year on 3…
Big Scam left money for a year on 3 safe bots lost an average of 15% each bot
12 July 2023
Unprompted review
Reply from BOTS Capital
Hi Brent,
Thank you for your feedback.
We are actively changing and enhancing the platform, including the performance of the bots.
We are not a Scam, and have all our documentation in place.
Please have a look at our FAQ page: https://support.bots.io/hc/nl-be/categories/360002167932-FAQ
This might help you with making the right choices for future investments.
In case you have any other questions, feel free to contact us via: support@revenyou.io
With kind regards,
Team BOTS 🤖️
Pretentious
Pretentious, investing money, especially in crypto is always a gamble, but the bots pretend to have developed an algorithm based on different things than the underlying value, but none (and I started 11 bots) of them made profit
5 July 2023
Unprompted review
Reply from BOTS Capital
Hi Carlijn,
We are sorry to hear that you have not made a profit as of yet. We are continuously working to improve the bots, therefore your feedback is very valuable. Please reach out to us via: support@revenyou.io
In case you want answers for some remaining questions you still have, please have a look at our FAQ page: https://support.bots.io/hc/nl-be/categories/360002167932-FAQ
With kind regards,
Team BOTS 🤖️
It is not a trading bot
It is not a trading bot. Better take an exchange account.
29 May 2023
Unprompted review
Reply from BOTS Capital
Hi Marc,
All our 'Trade' bots do make trades.
Some more than others, depending on the strategy used by the bot creator. Please have a look at the Bot descriptions to see how they work.
In case you have any other questions, please reach out to us via: support@revenyou.io
With kind regards,
Team Bots 🤖️
Nice to be this type of investor
Nice to be this type of investor, try it out.
20 May 2023
Unprompted review
Reply from BOTS Capital
Hi Michel,
Good to hear that you are trying out and enjoying the app.
In case you have any questions, please reach out to us by: support@revenyou.io
With kind regards,
Team BOTS! 🤖️
Bad bots, high fees and long wait for withdrawal to my bank account
Bad bots, high fees and long wait for withdrawal to my bank account. I had to wait a week before my money was returned to my bankaccount, and then they also charge 1.5% fees for that after 80% of my investment was already lost due to the bad performing bots! Be careful with the positive reviews, these are often from certificate holders at the request of the owners of BOTS
19 May 2023
Unprompted review
Reply from BOTS Capital
Good day Jamie,
Thank you for your message.
Sorry to hear that you had a bad experience with Bots. The Bots performed under average because the crypto market is not was it was compared to 2021. The 1.5% fee was always there, and is only redacted on withdrawing your funds from the app, once.
We will of course help you to the best of our ability. For questions, please contact us at support@revenyou.io.
Team BOTS! 🤖️
Absolute sam
Absolute scam, avoid if you haven't already invested your money!!!
17 August 2022
Unprompted review
Reply from BOTS Capital
Hi Robert,
Unfortunate to hear that you have such an unpleasant experience with the bots app. We are still working hard on the optimisation and features of the app.
Can we help you with anything? Contact our support department, they are happy to assist you! Reach out to us via: support@revenyou.io
Team BOTS! 🤖️
BOTS is the perfect platform for…
BOTS is the perfect platform for everyone, but especially for those of us who has no real experience/knowledge in trading with Crypto. For me the app is easy to navigate in and I don't have to do much :)
9 May 2023
Unprompted review
Reply from BOTS Capital
Hi Ditte,
Thank you for your positive review.
Happy to hear this! In case you have any questions, please reach out to: support@revenyou.io
Team BOTS🤖
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