BorrowMyDoggy Reviews 2,062

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers had a great experience with this company. Customers frequently highlight the user-friendly nature of the website and the overall positive experience. Many people appreciate the simplicity of the process, finding it easy to navigate and connect with others. The service is often described as invaluable, providing a great way for dog lovers to interact with pets and for owners to find reliable care. However, some people were dissatisfied with the service, noting difficulties in finding suitable matches or receiving replies. A few other people also felt that the staff could be unhelpful or rude, and some experienced issues with account access after paying for the service.

What people talk about most

Service

Clients share ambiguous opinions on service. Many reviewers express gratitude, highlighting the invaluable... See more

Staff

Consumers find staff to be ambiguous. While some reviewers praise the kindness, helpfulness, and genuine care... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the platform and app very... See more

Website

Users describe ambiguous interactions with the website. Some reviewers praise the site as a great idea,... See more

Customer communications

Customers consistently note ambiguous experiences with contact. While some reviewers report positive... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Borrow my doggy sounds like a good idea. In principal. I must have sent out 30 messages to people who are supposed to be interested in being a "borrower" and out of those 30 messages I have one borrow... See more

Rated 3 out of 5 stars

It took about 6 weeks for anyone to answer my requests to walk a dog, as most had not paid the premium to be able to communicate with people. I felt one or two people were looking for more than the... See more

Company replied

Rated 5 out of 5 stars

We’ve borrowed a few dogs locally which we have loved. Myself and my girls feel it’s an amazing experience getting to know the owners and their pets and enjoying their company. It gives us motivatio... See more

Company replied

Rated 5 out of 5 stars

I live in a small flat and am out most of the time. I can't afford the vet's bills and food associated with having a pet. Borrow my Doggy is a perfect solution for me. I matched very quickly and lo... See more

Company replied


Company details

  1. Pet Sitter
  2. Dog Day Care Center
  3. Dog Walker
  4. Pet Boarding Service
  5. Wellness Program

Written by the company

Connecting dog owners with local dog borrowers for walks, weekends and holidays.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value, easy to use, great people, everyone's a winner!

Joined BMD last year. We have used a few sitters / borrowers so far all very kind, friendly and helpful. Our dog literally pulls my arm off when she goes to a couple of the regulars!! I would say it is very easy to use, very good value and we have met many lovely sitters / borrowers. Would, and do, highly recommend. first used on 22/08/25 and many times since

22 August 2025
Unprompted review
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Reply from BorrowMyDoggy

Thanks so much for taking the time to share this - It’s lovely to hear that you’ve met such kind and helpful borrowers, and even better that your dog is so excited to see her regulars!

We’re really glad you’ve found the platform easy to use and good value, and that it’s helped you build those trusted connections since joining. That sense of community is exactly what we hope to create.

Thanks again for recommending us - it truly means a lot.

Best woofs,
The BorrowMyDoggy Team

Rated 4 out of 5 stars

I tried to look up rules not great…

I tried to look up rules not great apart from that we got a lady is coming on Wednesday

6 April 2026
Unprompted review
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Reply from BorrowMyDoggy

Thanks for taking the time to leave a review — we really appreciate it!

We’re glad to hear you’ve been able to arrange a meet with a dog owner for Wednesday, that’s exciting. At the same time, we’re sorry to hear you found the rules a bit difficult to locate or not as clear as expected. We’re always looking to make things as simple and transparent as possible, so your feedback is really helpful.

If you ever need a hand finding specific guidance or have questions before your first meet, our support team would be more than happy to help.

Wishing you a lovely first meet — we hope it’s the start of a great dog-sharing friendship!

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

Borrower with Borrow my Doggy

I have been a borrower with Borrow my Doggy since November 2024, I walk 3 dogs on a ad hoc basis and absolutely love it. I intend to continue walking dogs for many years to come!

18 January 2026
Unprompted review
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Reply from BorrowMyDoggy

Thanks so much for sharing your experience with us! It’s wonderful to hear that you’ve been enjoying BorrowMyDoggy since November and have built such lovely connections with three dogs already — ad hoc walks can be such a special way to fit dog time into your routine.

We love that you’re planning to continue your journey for many years to come. That’s exactly what our community is all about — creating lasting, flexible friendships between people and pups.

Thanks again for being such a valued part of BorrowMyDoggy!

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

I joined borrow my doggy because I have…

I joined borrow my doggy because I have a job that means I’m away from home for long periods in the day. I have met a wonderful dog called Simba who I adore. I love to go walking around the park with him, he brightens my day!

1 April 2026
Unprompted review
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Reply from BorrowMyDoggy

Thanks so much for sharing this—it’s lovely to hear how Simba has brightened your day!

It’s exactly what BorrowMyDoggy is all about: bringing people and dogs together in a way that fits around real life. We’re so glad you’ve found such a special walking buddy to enjoy those park adventures with.

Give Simba an extra ear scratch from us.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

Love Borrowing My Doggie!

So pleased I joined BorrowMyDoggie over a year ago now. Not being able to have a dog of my own I enjoy ‘borrowing’ my two new doggie friends and taking them out on walks.
I was contacted by their owners through the website and after initial meetings I now take them once a week. It helps their owners and the dogs get a new human friend and I get a lovely new four legged friend, so all round a win!! Highly recommend joining BorrowMyDoggie!! 🐾

31 March 2026
Unprompted review
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Reply from BorrowMyDoggy

Thank you so much for sharing this lovely review. We’re so happy to hear that BorrowMyDoggy has brought two new doggie friends into your life over the past year.

It’s wonderful that what started with a message through the website and a few initial meetups has grown into a regular weekly routine. Stories like yours really capture what BorrowMyDoggy is all about, creating meaningful connections that help owners, give dogs extra love and attention, and bring joy to borrowers too. A real win-win, or should we say woof-woof.

Thank you for being part of our community and for recommending BorrowMyDoggy so highly.

Best woofs,
The BorrowMyDoggy Team

Rated 4 out of 5 stars

So far so good!

So far so good. I've found one "borrower" for my little dog - she is an absolutely delightful and caring girl - and he seems to have settled nicely with her. And another volunteer has come forward who I haven't met yet, but sounds nice too, I should be meeting up with her soon. I have sent a lot of messages but only had three replies - but then, since this a a voluntary "thing" I assumed some might not reply. Incidentally, I read one review which was very cross about "rich" people wanting free dog minders... I have looked and looked for dog care in the evenings which is when I need it most. And of course I'm prepared to pay! However, it's REALLY difficult to find even if you are willing to pay top dollar. Lots of day care available but very little evening care. So Borrow My Doggy has definitely come to my rescue here. It's a lovely idea and depends on a lot of good will.

28 March 2026
Unprompted review
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Reply from BorrowMyDoggy

Thank you so much for taking the time to share your experience, it’s lovely to hear how things are going so far.

We’re really glad you’ve found a great match for your little dog already. It sounds like he’s settled in beautifully with his borrower, which is exactly the kind of happy, trusting connection we hope to create within the community.

You’re absolutely right that, as a community built on goodwill, not everyone will reply to messages, but it’s great to hear you’ve had some positive responses and made meaningful connections already. Many members find that a bit of patience and reaching out to a few people helps find the right match.

Thanks again for your thoughtful review and for being part of the community, it really means a lot.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

Keren is wonderful with my 7 year old…

Keren is wonderful with my 7 year old Cross Deedee they have a great time she takes my precious, mummy's dog for lots of various walks and DeeDee loves and looks forward to their time out and she waits patiently for the doorbell and knows that she is going to have some fun. I hit the jackpot when I was linked with Keren and her Hubby

25 March 2026
Unprompted review
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Reply from BorrowMyDoggy

Thank you so much for sharing this lovely review, it really made us smile!

It’s wonderful to hear how much DeeDee enjoys her time with Keren (and her husband!). It sounds like they’ve built a truly special bond, with plenty of fun walks and happy moments along the way.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

We have met the most amazing young…

We have met the most amazing young people who have cared and loved rufus as much as us
Totally reliable and safe
We could not have rescued rufus
Thank you so much BorrowMyDoggy xxx

23 March 2026
Unprompted review
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Reply from BorrowMyDoggy

Thank you so much for your lovely review. It means a lot to hear that you’ve met such amazing young people who have cared for and loved Rufus so well.

We’re so happy BorrowMyDoggy has helped you find reliable and safe care, and even played a part in giving Rufus the chance to be rescued and so clearly adored. Stories like yours are exactly what our community is all about, creating a win-win (or woof-woof!) for dogs and their humans.

Please give Rufus a big cuddle from us, and thank you for being part of the BorrowMyDoggy community.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

Joined Borrow my Doggy just a few weeks…

Joined Borrow my Doggy just a few weeks ago and already made 3 wonderful connections.

15 March 2026
Unprompted review
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Reply from BorrowMyDoggy

Thanks so much for sharing this, we love hearing how quickly you’ve made such wonderful connections!

We hope you continue to have many more lovely moments together.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

Fantastic🕺🐾

The communication between the site and the owners is always brilliant unfortunately I cannot have a dog myself due to work commitments but it is nice to know that I’m helping people out when I can

19 March 2026
Unprompted review
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Reply from BorrowMyDoggy

Thank you so much for your lovely review!

We’re so happy to hear that you’ve had such a positive experience with the communication on BorrowMyDoggy. It’s amazing that, even with a busy schedule, you’re still able to help dog owners and spend time with their pups – that’s exactly what our community is all about.

It really is a win-win (or woof-woof!) when kind people like you step in to give dogs the love and attention they deserve while supporting their owners too.

Thanks for being such a valued part of the pack.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

After losing my beloved dog I was at a…

After losing my beloved dog I was at a lost end. I didn't want to get another, but saw "borrow my doggie" what a fantastic idea, I now walk a lovely dog 3 days a week, i feel better in myself, I get free exercise and the love of a wonderful friend (Ernie) Would recommend highly to anyone..

19 March 2026
Unprompted review
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Reply from BorrowMyDoggy

Thank you so much for sharing this with us. We’re so sorry for the loss of your beloved dog, and we’re really touched that BorrowMyDoggy has been able to bring some comfort during such a difficult time.

It’s wonderful to hear that walking Ernie three days a week has helped you feel better, stay active, and enjoy the companionship of a lovely furry friend. Stories like yours are exactly why we do what we do — creating happy connections that are a real win-win (or woof-woof!).

Thank you for being part of our community and for your heartfelt recommendation.

Best woofs,
The BorrowMyDoggy Team

Rated 4 out of 5 stars

Several lovely borrowers found

I’ve met several lovely borrowers on borrow my doggy. I’ve been on it a few years now. I’ve found that sometimes there’s hardly anyone available, then 3 come along at once! So it’s worth bearing with it a few months to see if a suitable borrower comes along. It’s conceptually such a nice idea. Most of the people I’ve met, love dogs, but their circumstances mean that it’s currently not practical to have a dog full time, so this can fill their need for some dog love :-)

19 March 2026
Unprompted review
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Reply from BorrowMyDoggy

Thank you so much for your thoughtful review.

It’s wonderful to hear that you’ve met so many lovely borrowers over the years – that’s exactly the kind of community we hope to build. You’re absolutely right that availability can ebb and flow, and your advice about giving it a little time is so helpful for others considering joining.

We love how you’ve captured the heart of BorrowMyDoggy too – bringing together people who adore dogs, but might not be able to have one full-time, with owners who could use a helping hand. It really is a special kind of connection (with plenty of tail wags along the way!).

Thanks again for being such a valued part of the pack and for sharing your experience.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

I have met a couple of very lovely people

I have met a couple of very lovely people who have been genuine dog lovers and can help locally if you need a bit of help with your pooches. As there is no money involved you know the companionship / help is for genuine reasons of animal love.

4 March 2026
Unprompted review
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Reply from BorrowMyDoggy

Thank you so much for your lovely review!

We’re so pleased to hear you’ve met such kind, genuine dog lovers in your local area. That sense of community and shared love for dogs is exactly what BorrowMyDoggy is all about — bringing people together to help one another and give our four-legged friends even more care and attention.

It’s wonderful that the companionship and support feel so authentic and rooted in a true love of animals, that’s what makes it such a special experience for everyone involved.

Thanks again for being part of our community and for sharing your experience.

Best woofs,
The BorrowMyDoggy Team

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with BorrowMyDoggy. The overall service felt unprofessional from start to finish. Response times were extremely slow, which made even simple queries frustrating to deal with. On top of that, when I did receive replies, the staff came across as rude and unhelpful rather than supportive. I expected a much higher level of service, especially from a platform built on trust. Unfortunately, I wouldn’t recommend it based on my experience.

16 March 2026
Unprompted review
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Reply from BorrowMyDoggy

Thanks for taking the time to share your experience with us. We’re really sorry to hear that you found the service didn’t meet your expectations.

Our team always strives to be friendly, supportive, and timely, so it’s concerning to hear this wasn’t reflected in your experience.

We’d really like the opportunity to look into this further and make things right. We reached out to you via Trustpilot to locate your account and investigate what happened, but I’m afraid the information you provided didn’t match any of our records.

If you’d like us to take another look at your case, please feel free to contact our support team with the email address linked to your account and we’ll happily review this for you.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

Brilliant site

The site is a great idea . For people like us for whom it's not practical to have a dog of our own it's a chance to get to know a dog and enjoy it's company . For people who need someone to walk their dog the benefit is obvious .

13 March 2026
Unprompted review
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Reply from BorrowMyDoggy

Thank you for your lovely review. We’re so pleased to hear you see the site as a win-win or should we say, a woof-woof for both dog lovers and dog owners.

It’s wonderful that BorrowMyDoggy gives people who can’t have a dog of their own the chance to enjoy all the fun, companionship, and tail wags, while also helping owners find trusted support for their dogs. That sense of connection is exactly what our community is all about.

Thanks again for being part of it.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

Lovely Idea for Dog Lovers

A great app for dog lovers to connect and help each other out. I was a dog walker for over two years through BorrowMyDoggy. I needed new furry friends in my life after two dogs I regularly dog sat moved away.

The app is easy to use to find dogs in your area; I regularly looked after a beautiful pomsky until we both moved out of the area.

There is a small sign-up fee for walkers but after that, it's free. And 100% worth it for those who need dogs in their life but cannot have their own for whatever reason.

1 December 2025
Unprompted review
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Reply from BorrowMyDoggy

Thanks so much for sharing this. We’re so glad BorrowMyDoggy helped bring some new furry friendships into your life, especially after saying goodbye to the two dogs you’d regularly looked after.

Stories like yours are exactly what BorrowMyDoggy is all about helping dog lovers and owners find a win-win (or should we say woof-woof!) connection.

Thank you for being such a valued part of the community for over two years, and for highlighting the value of membership for people who can’t have a dog of their own but still have lots of love to give.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

I was looking on the AppStore and…

I was looking on the AppStore and typing dog walking apps etc and I found borrowmydoggy . I was skeptical at first to pay premium but did a profile anyway and the same day I got many messages! So in the end I paid premium and more than 20 people have messaged 🐾 And now I’ve got loads of dogs to walk and have fun with. Would definitely recommend. Make a very unique profile, add your best photos. Show professionalism and everyone will want you to walk their dog 🐶 This app is great for dog-walkers/ dog sitters and owners! There aren’t many borrowers in my opinion, mostly owners and I still haven’t found anyone to look after my dog, but I’d say it’s great if you need a dog sitter or for your pup to socialise with other dogs . Please look into the app a bit, I’m sure you’ll love it. It would be great to have more dogs to walk in my area 🌿

25 February 2026
Unprompted review
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Reply from BorrowMyDoggy

Thanks so much for sharing your experience. We’re so happy to hear that once you joined Premium, you started getting lots of messages and found plenty of dogs to walk and enjoy spending time with.

It’s lovely that you’ve shared such helpful advice too. A unique profile, great photos, and showing professionalism can really make all the difference. We also really appreciate your feedback about wanting to see more dogs in your area and more borrowing opportunities for your own dog. Growing a balanced community is something we’re always working on.

Thanks for being part of BorrowMyDoggy and for recommending us to others.

Best woofs,
The BorrowMyDoggy Team

Rated 2 out of 5 stars

Not for me

Hello, I'm a premium member and unfortunately I don't rate this platform .I registered as I. Disabled and partially sighted. The thing is if someone you like and meesathem gor assurance if they are not premium members they can't answer you. Also I find people that are signed up just don't reply.ive asked people who must live on .y estate 0.3 miles away and don't reply .
For me a total waste of money
Keith Montrose
Warrington Cheshire

1 March 2026
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Thanks for taking the time to leave a review, and we’re really sorry to hear that your experience has felt like a waste of money.

We understand how frustrating it can be when you reach out to nearby members and don’t receive a reply. While many members are very active, responses can sometimes vary depending on people’s availability or how often they check the app. It’s also true that only Premium members can reply to messages, which helps ensure that those connecting on the platform are genuinely committed to arranging dog walks and sits.

That said, we’d really like to take a closer look at your account and see if there’s anything we can do to help improve your experience or offer some tips on connecting with nearby members. If you’re happy to do so, please reach out to our support team and we’ll do our best to help.

Thanks again for your feedback, it’s really valuable in helping us improve the community.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

I'm very happy

I'm very happy, and I am glad I joined borrow my doggy site. I have a bit of rest time for myself now. With my physical health, I was struggling taking Leo out 4 times a day 7 days a week, now I have someone taking Leo out an hour on Wednesday and 1-2 hours on Sundays. That is absolutely a relief for me. I think for the borrower is a happy time as well as he enjoys Leo's company, and Leo is very happy and confident with him.
I am thankful for the organisation for making this possible for us as a dog owners and borrowers.
I hope that I get more borrowers to help me walking Leo out in the future.

7 March 2026
Unprompted review
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Reply from BorrowMyDoggy

Thank you so much for sharing this lovely review. We’re really glad to hear that joining BorrowMyDoggy has helped give you a bit of well-deserved rest while still making sure Leo gets his walks and companionship.

It sounds like a wonderful match all around, Leo enjoying time and building confidence with his borrower, while you get some support with his walks during the week. That kind of win-win (or should we say woof-woof!) is exactly what the BorrowMyDoggy community is all about.

Thanks again for being part of the community and for trusting us to help make these connections possible.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

Happy Memories and Connections Made

Excellently ran organisation with a simple yet wonderful and even life-changing premise to connect people by looking after peoples' dogs. I have met good friends through this and a couple of exceptionally good relationships with dogs which have bought us both happiness and exercise! This has also helped me gain experience of caring for a dog which has been a good reminder of how much work they are, so it's prevented me rushing in to buy a dog.

13 March 2026
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Thanks so much for taking the time to share this wonderful review. It’s fantastic to hear how BorrowMyDoggy has helped you build meaningful friendships, both human and canine!

We’re so glad BorrowMyDoggy has been part of such positive moments for you, and we hope there are many more tail-wagging walks and friendships ahead.

Best woofs,
The BorrowMyDoggy Team

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