Nice and easy transaction Software wasn't too bad to use. Book was very nice when completed, a couple of glitches with photographs - gave a warning about quality/size but was OK when printed (was f... See more
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Overall, user friendly, once you get to know your way around the facilities. The only downside was the limited number of templates based on cover styles. I created a shared memory book for my sister,... See more
I have regularly used Boots photo over the years and have been very happy with the service. The end products look amazing and are much admired by friends and family. The new website took a little long... See more
Very pleased with the quality of the printed and framed pictures. They were from scans of personal original artwork and the colour and texture of the originals was preserved with x3 enlargement. I wou... See more
Company details
Written by the company
For all your photo needs Boots Photo has a fantastic product range, great prices and special offers as well as handy delivery methods - you can deliver to home or deliver to your local store for your convenience!
Boots Photo
Written by the company
Contact info
PO BOX 4395, CV34 9DN, Warwick, United Kingdom
- 01926 463 605
- bootsphoto@cewe.co.uk
- bootsphoto.com
4.1
Great
18K reviews
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Excellent service
Excellent service. Delivered very promptly. Photos were all as requested.
2 April 2026
Received a voucher for £10off a…
Received a voucher for £10off a personalised cushion, so had a photo on each side, took 10days to be delivered but it was well worth it, really lovely cushion.
1 April 2026
Speedy response to my customer service…
Speedy response to my customer service query and immediately resolved
1 April 2026
Excellent service
Excellent service, easy to navigate and order photos, excellent delivery at a wonderful price, have used a few times, recommended to my Granddaughters
1 April 2026
My Experience
I like your efficiency and sending me my photos which makes them more permanent and tangible! I'd use you again. I like your disposable cameras.
1 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Don’t use CEWE photograph company that BOOTS…
The CEWE photograph company that BOOTS use. State that they offer quality products photos. Which is why I chose them. I spent hours creating a hard back photo book. For our sons 50th birthday Cost £58 delivered. Started off well as I turned pages. They left out 5 pages blank. On complaint they told me to show proof of destroying the said book then and only then , would send a voucher for a free one! Not Free !! I paid over the odds! After many e mails, I will never use them again .
3 April 2026
Reply from Bootsphoto.com
Mr Peter Cason,
We’re sorry to hear that you’re not completely satisfied with our service.
I’ve looked into this and can see that your order was placed with empty pages at the end of the photobook. This was part of the project design and would have been visible at the time the order was placed. Unfortunately, we’re unable to make changes to customer orders once submitted and print them exactly as received.
We understand that mistakes can happen and are more than happy to work with you to resolve this, as our aim is for you to have a photobook you can be proud of.
I can see that our team offered you the option to return the photobook in exchange for a voucher, allowing you to make the changes yourself, remove the empty pages, and place a replacement order at no additional charge. When this was declined, we also offered the option to render the product unusable and provide photo proof so we could issue a voucher. Unfortunately, this option was also declined.
As none of these options were taken, we were unable to assist further and the issue remains unresolved. We’re sorry that you remain unhappy. If you decide to return or render the photobook unusable, please feel free to get in touch and we’ll be happy to help you arrange a corrected replacement.
Kind Regards,
Mya
Customer Service Support.
Excellent 40x40 print and frame
Excellent 40x40 print and frame, very happy to recommend.
28 March 2026
Well packaged and good value for money
16 March 2026
Great online ordering service
Great online ordering service! Fab quality prints.
Very happy with Bootsphoto.com.
Good prices, online mgmt system very easy to use and navigate, delivered in good time!
16 March 2026
Good service photos promply delivered
Ordering and uploading photos went well and was pleased with the result
29 March 2026
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