BookMyGarage Reviews 

8,858
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and professionalism of the staff. People found the booking process to be an absolute breeze, straightforward, and easy to use, often allowing for last-minute appointments. Many also appreciated the reasonable and competitive pricing, noting that the costs were clearly stated upfront. However, some customers also noted issues with booking amendments not being communicated to garages, leading to confusion and inconvenience upon arrival. A few other people also felt that advertised prices on the platform were sometimes significantly lower than the actual bill, leading to unexpected charges.

What people talk about most

Service

Consumers find service to be positive, with many praising the ease of finding local, reputable garages and... See more

Staff

People report positive experiences with staff, consistently highlighting their friendliness, professionalism,... See more

Booking process

Users describe positive interactions with the booking process, finding it easy and straightforward to find a... See more

Price

Reviewers mention positive feedback about price, often highlighting competitive and reasonable pricing for... See more

User experience

Customers had positive experiences with the user experience, finding it easy to use and book appointments,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Last minute booking accepted for next day. Very friendly and efficient and quick and MOT certificate issued all done for £42. I will definitely be taking my car back there again and will definitely te... See more

Company replied

Rated 5 out of 5 stars

First time I've used this service, and I'm really impressed. I'd let my service and MOT date get perilously close, so I need to find a good garage. Quickly! The search facility allowed me to sear... See more

Company replied

Rated 5 out of 5 stars

The most exceptional experience at a car garage. Staff were extremely friendly and professional. My appointment was even brought forward which was amazing as who wouldn't want AC in this weather. Staf... See more

Company replied

Rated 5 out of 5 stars

Always excellent service here, lovely people to deal with too. Used to keep my ancient VW camper on the road, had loads of trouble with a reconditioned engine from another supplier, but Mahesh and h... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Mechanic
  4. Oil Change Service
  5. Online Marketplace

Written by the company

BookMyGarage helps drivers take the worry out of car care. As the UK’s leading comparison site for MOTs, service & repairs, we make it simple to compare, choose and book the right local garage for your needs in seconds. Our platform brings together BMG-Verified garages, upfront pricing and smart booking tools that put drivers back in control. So you can keep your car roadworthy, your costs down and your peace of mind intact, without the stress. BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

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4.8

All reviews

(8,858)

2,408 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MOT carried out speedily and…

MOT carried out speedily and efficiently.

23 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback!
We’re delighted to hear that your MOT was carried out speedily and efficiently.
We’re especially glad we could connect you with a garage that provided such a positive experience, and we’ll be sure to pass your kind comments on to them.
We look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great thanks

Great thanks, very efficient.

28 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback!
We’re really pleased to hear that you found the service efficient and that everything went smoothly. Your kind words are greatly appreciated.
Thanks again for taking the time to share your experience, we look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Air conditioning recharge.

Very pleasant from phone call contact through each stage of the repair and final collection of the vehicle.

27 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind feedback!
We’re delighted to hear that you had such a pleasant experience from your initial phone call right through to the completion of the repair and collection of your vehicle.
We’re especially glad we could connect you with a garage that delivered such a positive experience, and we’ll be sure to pass your feedback on to them.
Thank you for taking the time to share your review, we look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Easy to book

Easy to book. Next day mot. Good communication and friendly. I will be using again.

28 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind feedback!
We’re really pleased to hear that you found the booking process easy and were able to secure an MOT for the next day. It’s great to know that communication was clear and the experience was friendly throughout.
We truly appreciate your support and look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Good service

Garage serviced the car on time. Friendly people. First time used this garage, but will use them again.

28 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great feedback!
We’re delighted to hear that the service was completed on time and that you found the team friendly. It’s especially nice to know this was your first time using this garage and that you’d be happy to return.
We’re really glad we could connect you with a garage that delivered such a positive experience, and we’ll be sure to pass your kind comments on to them.
Thank you for taking the time to share your review.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Very easy to use service fast and…

Very easy to use service fast and effective

27 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback!
We’re really pleased to hear that you found the service very easy to use, as well as fast and effective. That’s exactly the experience we aim to deliver for all our customers.
We appreciate you taking the time to share your review and hope to assist you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Fair price and accommodate me on the…

Fair price and accommodate me on the last minute thank you

24 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind feedback!
We’re really pleased to hear that you received a fair price and that the garage was able to accommodate you at short notice. That flexibility can make all the difference.
We’re especially glad we could connect you with a garage that delivered such a positive experience. Thank you for taking the time to share your review.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great Service

I have used BookMyGarage a couple of times now to find mobile mechanics for car services, and both times I was successfully able to have my needs and expectations met.

26 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your continued support!
We’re really pleased to hear that you’ve used BookMyGarage multiple times and that on each occasion you were able to find a mobile mechanic who met your needs and expectations. Providing a reliable and convenient way to connect with trusted service providers is exactly what we aim to do.
We truly appreciate you taking the time to share your experience and look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Easy booking system

Easy booking system. Quote was simple and straightforward. Good communication with other issues. Work done on the day.

27 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great feedback!
We’re delighted to hear that you found the booking system easy to use and the quote clear and straightforward. It’s also great to know you received good communication regarding any additional issues and that the work was completed on the day as planned.
We’re especially glad we could connect you with a garage that delivered such a positive experience. We really appreciate you taking the time to share your review and look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great

Very easy to navigate

24 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback!
We’re really pleased to hear that you found the platform very easy to navigate. Making the booking process as simple and user-friendly as possible is something we focus on, so it’s great to know this came across.
We appreciate you taking the time to share your experience and hope to help you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Worked for me

Worked for me. I managed to get my MOT and service booked in at a local garage at a great price.

27 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback!
We’re really pleased to hear that everything worked well for you and that you were able to book your MOT and service at a local garage for a great price. That’s exactly the kind of convenient solution we aim to provide.
We appreciate you taking the time to share your experience and hope to assist you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Quick and simple

Quick and simple. Needed mot and booked slot first thing Monday. Booking in simple, great reception and notification by text when ready to collect. Who could ask for more

24 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic feedback!
We’re delighted to hear that you found the whole process quick and simple, from booking your MOT slot to receiving updates when your car was ready. It’s great to know the experience was smooth and well communicated throughout.
We’re especially glad we could connect you with a garage that delivered such a positive experience.
Thank you for taking the time to share your review, we look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Good efficient service with friendly…

Good efficient service with friendly staff at a reasonable price.

27 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great feedback!
We’re really pleased to hear that you experienced a good, efficient service and found the staff friendly, all at a reasonable price.
We appreciate you taking the time to share your experience and hope to assist you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

No fuss

No fuss, price exactly as quoted, helped fit me in earlier. Recommended to friends and family.

27 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic feedback!
We’re really pleased to hear that everything was straightforward, with no fuss and that the price matched exactly what was quoted. It’s great to know the garage was also able to fit you in earlier and provide a smooth experience.
We’re especially glad we could connect you with a garage that delivered such a positive service. It means a lot to hear that you’ve recommended us to your friends and family, thank you for your support!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Squeezed me in on the day and were very…

Squeezed me in on the day and were very pleasant to deal with!

26 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind feedback!
We’re delighted to hear that you were able to get booked in with the garage on the same day and found the team pleasant to deal with. That’s exactly the experience we aim to provide.
Thank you for taking the time to share your review, we look forward to assisting you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

Thank you for your lovely feedback!
We’re delighted to hear that you received excellent, friendly service.
We really appreciate you taking the time to share your experience and look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind feedback!
We’re really pleased to hear that you found the staff friendly and helpful. Providing a positive and supportive experience is always our priority.
We appreciate you taking the time to share your review and hope to assist you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Good service

Simple to book. Helpful staff. Quick service. Good price.

26 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great feedback!
We’re really pleased to hear that you found the booking process simple, our team helpful, and the service quick and good value for money. That’s exactly the experience we strive to provide for all our customers.
We appreciate you taking the time to share your review and look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Id never heard of book my garage but…

Id never heard of book my garage but car needed a service so gave it a go , beresford mobile mechanics callum came serviced my car, friendly, professional got the job done.
Definitely use book my garage and use the same mechanic. Great service price. Easy booking

26 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for sharing your experience!
We’re so pleased to hear that you decided to give BookMyGarage a try and found the process easy and convenient.
We’re especially glad we could connect you with a garage that delivered such a positive experience. Your recommendation and kind words about the pricing and booking process mean a lot to us.
Thanks again for your feedback, we look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great garage

Great garage

26 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback!
We’re delighted to hear that you had a great experience. We’re especially pleased that we were able to connect you with a garage that met your expectations.
We really appreciate you taking the time to share your review and hope to assist you again in the future!
Kind regards,
BookMyGarage

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