I had a great experience at Avonmouth Garage Ltd on Collins st. My car needed a MOT and a new AC compressor plus a re gas. The team are very polite and professional. I arrived to pick up the car a... See more
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BookMyGarage helps drivers take the worry out of car care. As the UK’s leading comparison site for MOTs, service & repairs, we make it simple to compare, choose and book the right local garage for your needs in seconds. Our platform brings together BMG-Verified garages, upfront pricing and smart booking tools that put drivers back in control. So you can keep your car roadworthy, your costs down and your peace of mind intact, without the stress. BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom
Contact info
1000 Lakeside, PO6 3EN, Portsmouth, United Kingdom
- 03304 004439
- info@bookmygarage.com
- bookmygarage.com
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Very easy to find a garage and to book…
Very easy to find a garage and to book a service. Only dropped 1 star as I then had to wait 5 days for the garage to confirm the booking.

Reply from BookMyGarage
A little gem of a garage with excellent staff
Excellent staff made to feel welcome and interested in the job I was having done and explained the requirements of the job overall l had a favourable and pleasant experience.Would definitely recommend this garage to any of my family and friends.Job was well priced . The garage was convenient for me to travel to.

Reply from BookMyGarage
Great service
Hi, put my MOT short notice. They were able to fit me in. I was a bit late and he kindly extended his time to do the MOT. Unfortunately, he did not pass first time but he arranged for me to bring the vehicle back the following morning and did all the work out reasonable price and I’ve got my MOT. I was very impressed. We need more people like you this in this country. Hard working, good job,. Thank you, Mr. Javid. I will bring my car back to you.

Reply from BookMyGarage
Very satisfied
Very satisfied. Managed to find, within the day, a cheap MOT and service with car pick up and delivery.

Reply from BookMyGarage
Book My Garage just makes it so easy
Book My Garage just makes it so easy to find a garage and book an appointment, especially when you are new in an area.

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Very good customer service friendly…
Very good customer service friendly staff, and very helpful recommend

Reply from BookMyGarage
Filled with scammy garages
Filled with scammy garages , who promise the moon in terms of low prices, but will find faults all of a sudden and upsell you. 2 awful experiences with this platform, I will not recommend anyone to use their services. Better to go your local garages after some research and word of mouth, who are trustworthy and will give the best price

Reply from BookMyGarage
Easy to find local reputable garage for…
Easy to find local reputable garage for air conditioning, good experience

Reply from BookMyGarage
Competitive prices
The booking experience was easy with competitive prices shown and a good selection of providers.
My issue was with the garage. I didn’t want to leave my car all day and be without transport. I booked the appointment for early morning and requested to pick up my car earlier. After 5 hours of waiting to hear I rang the garage to see how they were progressing with the service to be told that it wouldn’t be ready to collect until the end of the day much to my annoyance.
I pointed out that I had specified that I needed it earlier. I was made to feel like a second class citizen and told I shouldn’t have booked via the bookmygarage website and not to do it in future. Shame on you @vertumotors

Reply from BookMyGarage
Job was done on time and within 30…
Job was done on time and within 30 minutes but I didn’t get an invoice for proof job done?

Reply from BookMyGarage
Quick and accurate
Took seconds to find a garage that could do the type of air-con re-gas I needed locally.

Reply from BookMyGarage
Highly recommend using book my garage…
Highly recommend using book my garage you know what the price is going to be before you book and so simply to use.

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Reply from BookMyGarage
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