BookMyGarage Reviews 8,526

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the booking process straightforward and easy to use, often highlighting the convenience of comparing prices and securing appointments without fuss. Many appreciate the competitive pricing, frequently noting significant savings compared to other options, and commend the excellent service provided by both the platform and the garages. The staff, both at the company and the partner garages, are often described as helpful, friendly, and professional, contributing to a positive overall experience. However, some customers reported issues where the final cost did not match the initial quote, leading to disappointment. There were also instances of bookings not being confirmed by the garage or being cancelled on the day, indicating occasional communication problems between the platform and service providers.

What people talk about most

Service

People report positive experiences with service, often highlighting the ease of booking online and the great... See more

Staff

Clients share positive opinions on staff, frequently highlighting their efficiency, friendliness, and... See more

Booking process

Users describe positive interactions with the booking process, finding it simple, quick, and easy to use... See more

Price

Consumers generally express satisfaction with the pricing, often finding it to be good, competitive, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and navigation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used bookmygarage.com on a few occasions and they always seem to have the best-priced, well-rated garages available. There's always a few choices locally and they typically have space at a tim... See more

Company replied

Rated 5 out of 5 stars

Managed to get a great price on my MOT, cheaper than most garages and I was able to book my car through my usual garage nearby! Fab company and a really simple process too. They also send you reminder... See more

Company replied

Rated 5 out of 5 stars

I have alreadsy replied to this email and given you a good report. I was very pleased with the reception anf=d the speed that tha work was done. Please do not keep asking me for another review. I must... See more

Company replied

Rated 5 out of 5 stars

As soon as finding out that my car requires special oil, this garage told me about it and asked if I would like to accept an extra charge for this oil. This allows me having the option to find a diffe... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Mechanic
  4. Oil Change Service
  5. Online Marketplace

Written by the company

BookMyGarage helps drivers take the worry out of car care. As the UK’s leading comparison site for MOTs, service & repairs, we make it simple to compare, choose and book the right local garage for your needs in seconds. Our platform brings together BMG-Verified garages, upfront pricing and smart booking tools that put drivers back in control. So you can keep your car roadworthy, your costs down and your peace of mind intact, without the stress. BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

Really excellent garage!

Excellent garage. Very friendly and knowledgeable. Alistair was excellent, explained everything and carried out work to a very high standard. Will definitely be using them in the future for all work on my Range Rover.

20 May 2026
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Reply from BookMyGarage

Thank you for your fantastic review.
We’re delighted to hear you had such an excellent experience.
It’s great to know the team’s friendly and knowledgeable approach made a difference, and we’ll be sure to pass your kind words on to Alistair.
We really appreciate your support and look forward to helping you again.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Options given in good time

As soon as finding out that my car requires special oil, this garage told me about it and asked if I would like to accept an extra charge for this oil. This allows me having the option to find a different garage if I want, which is much better than I being told later. Previously I met other garages only told me on the day of doing the service, when I had no other choice but paying an extra to avoid using a wrong oil.

22 May 2026
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Reply from BookMyGarage

Thank you for your thoughtful review.
We’re really pleased to hear you appreciated the transparent approach.
Making sure customers are informed of any additional requirements and costs in good time is very important to our garages, so we’re glad this stood out to you.
Providing clear options and giving you the freedom to decide is exactly the experience we aim to deliver.
We truly value your feedback and hope to assist you again in the future 😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Honest and trustworthy

Honest and trustworthy, no added costs or unnecessary additional work to be carried out.

22 May 2026
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Reply from BookMyGarage

Thank you for your kind review.
We’re really pleased to hear you found the service honest and trustworthy, with no unnecessary costs or work.
Providing clear and reliable service is something our garages take great pride in, and we truly appreciate your feedback.
We look forward to helping you again in the future 😊
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Great customer service

Great customer service, I have used this garage multiple times and always found it great value for money.

22 May 2026
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Reply from BookMyGarage

Thank you for your fantastic review.
We truly appreciate your continued support and are so glad to hear you’ve consistently experienced great customer service and value for money with us.
We look forward to helping you with your next visit 😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Very good service

22 March 2026
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Reply from BookMyGarage

Thank you so much for your 5‑star review.
We’re delighted to hear you found our service very good.
Your feedback means a lot to us, and we hope to see you again soon 😊
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Great experience

Great experience

22 May 2026
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Reply from BookMyGarage

Thank you for your kind words.
We’re so pleased to hear you had a great experience.
We really appreciate you taking the time to leave a review and hope to welcome you back again soon 😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

BookMyGarage was Excellent!

BookMyGarage was a great help.
Having recently moved house I needed to find a new local garage for my car service/MOT.
I was able to review my choices, find a fixed price and book my car in without any fuss.
In 50 years of driving this has been the easiest most stress free car service ever. The garage I chose even collected and returned my car free of charge. I'm so glad I checked out BookMyGarage!

10 May 2026
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Reply from BookMyGarage

Thank you so much for your fantastic feedback.
We’re delighted to hear that BookMyGarage helped make finding a new local garage so easy and stress-free, especially after your recent move.
Being able to compare options, secure a fixed price, and book with confidence is exactly what we aim to provide.
It’s wonderful to hear this was your easiest car service experience in 50 years of driving, and that the garage’s collection and delivery service added even more convenience.
We really appreciate you taking the time to share your experience and are so pleased you chose BookMyGarage.
We look forward to helping you again in the future! 🚗
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Danielle was so helpful and friendly…

Danielle was so helpful and friendly and really helped me with whatever i needed! Perfect customer service :)

22 May 2026
Unprompted review
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Reply from BookMyGarage

Thank you so much for your lovely feedback.
We’re so pleased to hear that Danielle was able to help and provide such friendly and supportive service. We pride ourselves on delivering great customer experiences, so it’s wonderful to know she made such a positive difference.
We’ll be sure to pass on your kind words, she’ll really appreciate it! 😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great service as usual Book my garage…

Great service as usual Book my garage is always my first choice as you always save money by using them

18 May 2026
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Reply from BookMyGarage

Thank you for your kind feedback.
We’re delighted to hear that you consistently have a great experience with BookMyGarage and that it’s your first choice. It’s especially great to know you’re finding value and saving money through the platform, that’s exactly what we aim to deliver.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 4 out of 5 stars

Giving a 4 because of a communication…

Giving a 4 because of a communication mix up, other than that it'd be 5.

17 May 2026
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Reply from BookMyGarage

Thank you for your feedback!
We’re really pleased to hear that you had a positive experience overall. We sincerely apologise for the communication mix-up you encountered, and we appreciate you bringing it to our attention as it helps us improve.
We’re glad the rest of our service met your expectations, and we hope to deliver a full 5-star experience for you next time!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great service

Great service, very friendly, brilliant communication, definitely recommend it

18 May 2026
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Reply from BookMyGarage

Thank you much for your wonderful feedback!
We’re delighted to hear that you found our service great, our team friendly, and our communication clear and helpful. Providing a positive and seamless experience is always our top priority, so it’s fantastic to know we delivered on that for you.
We truly appreciate your recommendation and look forward to assisting you again in the future!
Kind regards,
BookMyGarage

Rated 4 out of 5 stars

Quick service

Quick service

18 May 2026
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Reply from BookMyGarage

Thank you for your kind feedback!
We're delighted to hear you were happy with the quick service.
We look forward to assisting you again in the future!
Kind regards,
BookMyGarage

Rated 4 out of 5 stars

Its OK

Its OK
Everything is easy and smooth

17 May 2026
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Reply from BookMyGarage

Thank you for your feedback!
We’re glad to hear that you found everything easy and smooth to use.
We appreciate you taking the time to share your thoughts and hope to assist you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Fairly straightforward to book

Fairly straightforward to book. The garage, Bavarian Engineering came right back to me and everything was completed quickly and professionally. My car was in good hands with a trustworthy and competent garage. I will only take my car to this garage now.The service was great. The price was very good too. All parts were genuine for the make of my car ... something they do for all cars.

20 May 2026
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Reply from BookMyGarage

Thank you so much for your fantastic feedback!
We’re delighted to hear that you found the booking process straightforward and that the garage provided such a quick, professional, and trustworthy service.
It’s great to know your car was in such capable hands and that you were pleased with both the quality of the work and the value for money.
We’re especially pleased we could help connect you with a garage that you feel confident returning to, that’s exactly what we aim to do.
We’ll be sure to pass your kind comments on to the garage.
Thank you again for taking the time to share your experience, and we look forward to assisting you in the future!
Kind regards,
BookMyGarage

Rated 4 out of 5 stars

Good source of information and…

Good source of information and choices.choices.ease

16 May 2026
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Reply from BookMyGarage

Thank you for your kind feedback!
We’re delighted to hear that you found our platform a good source of information and appreciated the range of choices available. Making it easy for our customers to compare options and decide with confidence is something we work hard to achieve.
We really appreciate you taking the time to share your experience and look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Quick and easy to get prices from local…

Quick and easy to get prices from local garages for MOT and service

6 May 2026
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Reply from BookMyGarage

Thank you for your great feedback!
We’re really pleased to hear that you found it quick and easy to compare prices from local garages for your MOT and service. Making the process simple, transparent, and stress-free is exactly what we aim for.
We appreciate you taking the time to share your experience, and we hope to help you again in the future!
Kind regards,
BookMyGarage

Rated 4 out of 5 stars

I had a very good experience

I had a good experience, they answer the phone when I called and they fallow up with the garage we agreed on .kept informed.and updated.

15 May 2026
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Reply from BookMyGarage

Thank you for your kind feedback!
We’re really pleased to hear that you had a good experience and found our team easy to reach when you called.
It’s great to know that you felt well-informed throughout and that our follow-up with the garage helped keep everything running smoothly.
Providing clear communication and regular updates is something we always aim for.
We truly appreciate you taking the time to share your experience, and we hope to assist you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great price

Great price and excellent garage who performed 5 star MOT and Annual Service, No negatives with the total experience.

15 May 2026
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Reply from BookMyGarage

Thank you for your fantastic feedback!
We’re so pleased to hear that you received great value and had such a positive experience with the garage, delivering a 5-star MOT and annual service.
We’re especially glad we could connect you with a garage that met your expectations and made the whole process seamless. Your kind words mean a lot to us, and we’ll be sure to pass them on to the garage.
We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great job and excellent service from…

Great job and excellent service from the whole crew at Vertu

15 May 2026
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Reply from BookMyGarage

Thank you so much for your kind words!
We’re pleased that we were able to connect you with the garage and ensure everything went smoothly for you. Your feedback truly means a lot to us, and we’ll be sure to share it with the garage.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant - car picked up and MOT'd then delivered back to me! Great staff and great prices - I wont be going anywhere else in the future

18 May 2026
Unprompted review
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Reply from BookMyGarage

Thank you for your wonderful feedback!
We’re delighted to hear you had such a great experience and that the collection and delivery service made things even more convenient for you.
It’s fantastic to know that the garage we connected you with and the pricing met your expectations, and your kind words mean a lot to us.
We truly appreciate your support and look forward to helping you again in the future!
Kind regards,
BookMyGarage

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